10-09-2012, 10:31 PM | #155 |
Drives: 12 SIM 2SS/ RS Sinergy M6,GMC2500HD Join Date: Jan 2012
Location: San Diego, California
Posts: 1,596
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HOE HOE HOE!
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10-09-2012, 10:32 PM | #156 |
Banned
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I smell a merge being processed..
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10-09-2012, 10:35 PM | #157 |
Web Geek Chick & NHRA fan
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Threads need to merge.... But I do want to say that I'm proud of the community for making sure this dealership's behavior wasn't swept under the rug!
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10-09-2012, 11:41 PM | #158 |
Account Suspended
Drives: nothing Join Date: Nov 2010
Location: a hole
Posts: 17,906
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I just saw that this report made the Yahoo news!
http://autos.yahoo.com/blogs/motoram...152707580.html |
10-09-2012, 11:51 PM | #159 |
Drives: 2011 Camaro Convertible SS Join Date: Nov 2011
Location: Tennessee
Posts: 146
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Internet Story: Dealship takes Owners Camaro for joy ride while in for repairs!
Here is a copy of the story as it appears on Yahoo news:
When you own a sports car, you inevitably get a little paranoid about how it's treated when in the care of strangers. One South Carolina man was worried enough that when he took his 2010 Chevrolet Camaro SS in for service at a Chevy dealer, he hid a voice recorder in the car. He was right to be worried: The recorder caught mechanics doing burnouts and discussing how to make the owner pay for a ruined clutch the car didn't have before coming in. Now the Internet Justice League has taken the wheel.William Clark says he took his Camaro to Best Chevrolet-Kia in Easley, S.C. for a clunking noise in the car's six-speed manual transmission. After a previous visit to a different dealer, his Camaro had died shortly after Clark retrieved it; while he suspected the staff at that dealership of joyriding, he had no proof at the time. This time, the voice recorder hidden in the door pocket catches employees doing several burnouts and hard launches in the Camaro; Smith later says the techs drove it harder in 20 minutes than he had in three years. Once back in the shop, the mechanics realize the Camaro's clutch has been fried, and come up with a plan to blame the damage on Smith, saying to "write it up as him buying a (expletive) clutch," while saying another part failed under warranty so that General Motors would pay for its replacement. Smith says he's taken his evidence to the dealer and Chevrolet customer service; the dealer offered to reassess the damage or take the Camaro as a trade-in on another car, but refused Smith's demand to buy the car back. Smith says Chevrolet customer service washed it hands of the problem, saying it was an issue between him and the dealer. As of the last update, the car's smoked clutch remains untouched. Unfortunately for Smith, there's few other steps he can take that don't end in court. Dealers are regulated by states; Clark can file a complaint with South Carolina officials, but even with an audio recording the assessment of damage isn't so clear-cut as if the mechanics had wrecked it on a test drive. Instead, other Camaro owners have taken up the cause, posting Smith's video to the dealership's Facebook page and otherwise making noise about the problem. You can hear the entire exchange, including the profanity, here. A lawyer for Best Chevrolet, in a request to Yahoo Autos to take down this story, told us in an email that the audio was "misleadingly edited." Clark has said the dealership has threatened to sue him over the audio, but has also spoken with him about buying the Camaro back. The dealership may soon learn that in the Internet era, one burnt clutch can create quite the stink. UPDATE: General Motors says in a statement that if the recording is valid it does not condone the behavior described, and that it is "actively working closely with the dealer to resolve this situation to the customer's satisfaction." |
10-09-2012, 11:52 PM | #160 |
Just saw it on Yahoo news as well. The even posted the recording link.
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10-09-2012, 11:56 PM | #161 |
Drives: 2012 1SS LS3 M6 black on black :) Join Date: May 2012
Location: SD
Posts: 1,342
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I read the couple of threads about the story here on this forum but read the Yahoo news again. Really sad to hear things like this really happen to customers.
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10-10-2012, 12:03 AM | #162 |
Drives: 2012 Join Date: Jun 2012
Location: Los Angeles
Posts: 45
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Just read the story on yahoo right now
heres the Link: http://autos.yahoo.com/blogs/motoram...152707580.html |
10-10-2012, 12:04 AM | #163 |
Drives: 2012 45th Anniversary 2SS Join Date: Mar 2012
Location: West Chester Ohio
Posts: 1,845
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Jesus god there are like 10 of these threads now.
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10-10-2012, 12:07 AM | #164 |
Drives: 45th Anniversary Join Date: Jul 2012
Location: Chico Ca
Posts: 462
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45th Anniversary
MRT v2.0 CAI |
10-10-2012, 12:16 AM | #165 |
Drives: 2012 45 Anniversary Vert Join Date: Apr 2012
Location: atlanta
Posts: 2,511
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Its not truly viral till its on Fox....
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10-10-2012, 12:18 AM | #166 |
Norcal Camaros
Drives: 2010 Red Jewel 2SS L99 Join Date: Mar 2012
Location: Nor-Cal Bay Area
Posts: 759
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Wow, crazy story guys...
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10-10-2012, 12:20 AM | #167 | |
Drives: 2010 Camaro 2SS RS Join Date: Nov 2011
Location: NYC
Posts: 2,387
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Quote:
I had: stock performance economy valet (car wouldnt go over 3K rpm or 25mph) theft (car wouldnt start) I absolutely loved it.. I would love to see something similar like you said on these cars |
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10-10-2012, 12:22 AM | #168 |
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