Free trial of satellite radio... NOT!!

[lopoetve]

Originally Posted by THR ZL1 #1

2013's DO NOT get 12 months . . . 2012's did . . first . .

And ALL trials start the day you buy the car . .

So you going to bitch about the On Star trial too?

I agree with Razor . . . that bank makes you pay for it when you don't drive it.

my window sticker disagrees with you.

[VR Code R6P]

After my trial period on my Camaro ended, they keep trying to sign me up for 6 months/ $25. I called after I sold the car, telling them I was no longer the owner, and to stop sending me junk mail, but it still comes. :(

On my F-350 and GT500, I get the same offers, so I told them to make it $50/year and sign me up. They said no, but I could just keep re-doing their offer. (Which is a huge hassle to get cancelled, so it won't auto-renew at the much higher price!!)

Why treat your customers that way??

They are hoping you forget to cancel it, and they can take your money at the full rate.

I am very unhappy with the whole thing!!!!!!

[Darth_Emma]

Originally Posted by VR Code R6P

After my trial period on my Camaro ended, they keep trying to sign me up for 6 months/ $25. I called after I sold the car, telling them I was no longer the owner, and to stop sending me junk mail, but it still comes. :(

On my F-350 and GT500, I get the same offers, so I told them to make it $50/year and sign me up. They said no, but I could just keep re-doing their offer. (Which is a huge hassle to get cancelled, so it won't auto-renew at the much higher price!!)

Why treat your customers that way??

They are hoping you forget to cancel it, and they can take your money at the full rate.

I am very unhappy with the whole thing!!!!!!

Exactly. Just try to cancel once they get your credit card number. It's an ordeal. Many other members here can attest to that. If the company would just treat customers in an honest fashion, I'd be happy to do business with them. No wonder they've nearly gone bankrupt. You'd think they'd learn.

[Jeff65SS]

Originally Posted by THR ZL1 #1

2013's DO NOT get 12 months . . . 2012's did . . first . .

And ALL trials start the day you buy the car . .

So you going to bitch about the On Star trial too?

I agree with Razor . . . that bank makes you pay for it when you don't drive it.

WRONG...My 2013 window sticker and the Chevrolet marketing materials all state 12 month subscription for 2013 ZL1s.

[DRTH VDR]

Originally Posted by Darth_Emma

...........................I hung up and told XM I'd never do business with them again......................

Reminds me of Frank Burns in MASH........"Margaret, I'll kill myself and then shoot you."

[drrm123]

If they were a good customer advocate like myself. They would have suggested you just sit in your car in the evenings after work and on the weekends and enjoy your 3 month subscription.

[THR ZL1 #1]

Originally Posted by Jeff65SS

WRONG...My 2013 window sticker and the Chevrolet marketing materials all state 12 month subscription for 2013 ZL1s.

OK my mistake . . . but this complaint about the trial starting the day you buy the car is STUPID and I stand my ground there.

[Modern07]

My window sticker for my 2013 states 12 months.

It turned off after 3 months at the start of this week.

I've phoned the dealer to fix that issue

[Mr. iNCREDIBLE]

Originally Posted by Darth_Emma

It's just a shame that you have to argue with them to get what they promised you would get.

NEVER give them your credit card number. I've heard horror stories about that.

let me correct that, it is a shame you have to argue to get what you paid for.

the trial isn't free.. that first year is built in the the selling price of the vehicle..

nothing is free.. you paid for it when you bought the car.

[ZL1-V]

Originally Posted by Darth_Emma

It's just a shame that you have to argue with them to get what they promised you would get.

NEVER give them your credit card number. I've heard horror stories about that.

I had that nightmare when I leased my Ford Taurus and made the mistake of doing that. The funny thing is the radio stopped working with the XM broadcasts. They did the auto renew, I called them explained what had occurred and that I had not been receiving the signal at all! They removed me from auto renew and refunded me the money they had taken out for the auto renew! I will let this subscription expire and be done with them. It's way too expensive for what content you receive. If it were video content also I could see the reason for charging what they do.

[snackbar64]

Originally Posted by Mr. iNCREDIBLE

let me correct that, it is a shame you have to argue to get what you paid for.

the trial isn't free.. that first year is built in the the selling price of the vehicle..

nothing is free.. you paid for it when you bought the car.

Damn straight!

[s/c ss]

[snackbar64]

Originally Posted by Sharp ZL1

I had that nightmare when I leased my Ford Taurus and made the mistake of doing that. The funny thing is the radio stopped working with the XM broadcasts. They did the auto renew, I called them explained what had occurred and that I had not been receiving the signal at all! They removed me from auto renew and refunded me the money they had taken out for the auto renew! I will let this subscription expire and be done with them. It's way too expensive for what content you receive. If it were video content also I could see the reason for charging what they do.

Yes it is too expensive for what you get and I'll bet that most who have it only listen to one out of the hundreds of stations they offer on the drive to and from work. It's the biggest marketing gimmick yet. Lets offer them more than they could possibly listen to or care about and make them think we're doing them a favor, or they are missing out! Cha Ching$$$

Not a knock on anyone as I have this service too. Damn it.

[Austin45]

Originally Posted by DangerZL1

You should get a 12 month subscription of Sirius with a ZL1. Look at your window sticker. I went round and round with my dealer and Sirius after they canceled my subscription at 3 months. I actually paid for 6 months since I enjoy the service, but Brandon (One of the Customer Service reps who monitor this site) stepped in and got it resolved with them giving me my additonal 9 months. There are posts about this problem on the forum.

Yep, you should have 12 months with a ZL1. If you can't get it resolved with XM via the phone go to your dealer. They should have a XM sales rep.