[mdmoore23]

Originally Posted by Evolvedx27

but its not warranty work really...

It definitely is warranty work. Why wouldn't it be?

[Evolvedx27]

Originally Posted by mdmoore23

It definitely is warranty work. Why wouldn't it be?

Because their really isn't anything wrong. It's just for looks mainly. They're not broken or not performing properly... warranty work is a failure and then replaced for free. Usually.

[mdmoore23]

Originally Posted by Evolvedx27

Because their really isn't anything wrong. It's just for looks mainly. They're not broken or not performing properly... warranty work is a failure and then replaced for free. Usually.

Warranty work, when pertaining to vehicles, doesn't have to only apply to stuff being wrong with said vehicle. Most of the time that's how it is but there are issues like this that arise occasionally. That's why this issue isn't categorized as a recall. It's still a warranty concern though, because GM has indeed acknowledged it and provided a solution, while specifically stating they will cover the cost.

[Evolvedx27]

Originally Posted by mdmoore23

Warranty work, when pertaining to vehicles, doesn't have to only apply to stuff being wrong with said vehicle. Most of the time that's how it is but there are issues like this that arise occasionally. That's why this issue isn't categorized as a recall. It's still a warranty concern though, because GM has indeed acknowledged it and provided a solution, while specifically stating they will cover the cost.

Can we have this posted somewhere? So if dealer wants to be shitbags I can slap this on the table and tell them to do it! Lol

[Ron66Vette&10SS]

Went to the dealership near my work when I got off this afternoon, told the manager about the front wheel gap noticeably higher than the rear, he found my production date (12 Mar 17), I gave him the TSB number, he brought it up on the computer and ordered the springs (wil be in next Tuesday) to be replaced under warranty.

Quick & easy!

Just want to add that he had never heard of the TSB, anyone complaining about "excessive gap", and I didn't buy the car from that dealership.

[mr965]

If they're not dumbasses!

[bobby35ny]

Originally Posted by Evolvedx27

Can we have this posted somewhere? So if dealer wants to be shitbags I can slap this on the table and tell them to do it! Lol

PRINT BELOW and take it to the dealer...



#17-NA-208 - Front Trim Height is too High
Subject:
Front Trim Height is too High
Brand:
Model:
Model Year:
VIN:
Engine:
Transmission:
from
to
from
to
Chevrolet
Camaro ZL1
2017
2017
SOP
April 12, 2017
All
All
 
Involved Region or Country
North America, Middle East
Additional Options
Equipped with ZL1 Package and Special Ride and Handling Suspension (RPO FE4)
Condition
Some customers may comment that the front trim height is too high.
Cause
This may be due to the previous design front springs.
Correction
Replace the front springs to allow the vehicle to be at normal trim height.
Parts Information
Description
Part Number
Qty
SPRING-FRT COIL
84312736
1
SPRING-FRT COIL
84312735
1
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
Description
Labor Time
8033791
Strut, Strut Component, or Spring Replacement - Both Sides
Use Published Labor Operation Time
Service Procedure
Replace both of the front springs. Refer to Strut, Strut Component, or Spring Replacement in SI.
 
Version
1
Modified

[Evolvedx27]

Originally Posted by bobby35ny

PRINT BELOW and take it to the dealer...



#17-NA-208 - Front Trim Height is too High
Subject:
Front Trim Height is too High
Brand:
Model:
Model Year:
VIN:
Engine:
Transmission:
from
to
from
to
Chevrolet
Camaro ZL1
2017
2017
SOP
April 12, 2017
All
All
 
Involved Region or Country
North America, Middle East
Additional Options
Equipped with ZL1 Package and Special Ride and Handling Suspension (RPO FE4)
Condition
Some customers may comment that the front trim height is too high.
Cause
This may be due to the previous design front springs.
Correction
Replace the front springs to allow the vehicle to be at normal trim height.
Parts Information
Description
Part Number
Qty
SPRING-FRT COIL
84312736
1
SPRING-FRT COIL
84312735
1
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
Description
Labor Time
8033791
Strut, Strut Component, or Spring Replacement - Both Sides
Use Published Labor Operation Time
Service Procedure
Replace both of the front springs. Refer to Strut, Strut Component, or Spring Replacement in SI.
 
Version
1
Modified

Thank you

[Evolvedx27]

I walked in to a local dealer to drop off the bulletins and he was like oh we don't deal with the forums. The guy didn't even take the time to look it up. Called up another dealer that's about an hour away and they found bulletin right away when I gave him the number. But can't order until they look at car... another dealer I called couldn't find TSB and said according to my VIN there's nothing they can do... what a mess

[Infern0]

Originally Posted by Evolvedx27

I walked in to a local dealer to drop off the bulletins and he was like oh we don't deal with the forums. The guy didn't even take the time to look it up. Called up another dealer that's about an hour away and they found bulletin right away when I gave him the number. But can't order until they look at car... another dealer I called couldn't find TSB and said according to my VIN there's nothing they can do... what a mess

Went through something to that yesterday, though not as bad. I called my preferred dealer and they weren't able to look up the swaybar or the spring/trim issue no matter which number I gave them. When he gave up he said even if he could find it he couldn't just order the springs without having evaluated the car. That it just didn't work like that. So I took them the car and the printouts. They found what they needed. Fixed the swaybar and ordered the springs which will arrive in 3-5 days. I suppose that's a win.

[Evolvedx27]

Originally Posted by Infern0

Went through something to that yesterday, though not as bad. I called my preferred dealer and they weren't able to look up the swaybar or the spring/trim issue no matter which number I gave them. When he gave up he said even if he could find it he couldn't just order the springs without having evaluated the car. That it just didn't work like that. So I took them the car and the printouts. They found what they needed. Fixed the swaybar and ordered the springs which will arrive in 3-5 days. I suppose that's a win.

i suppose ill bring it up again when i go in for my 2nd free oil change on the 9th. both the springs and stabilizer link issue needs to be addressed. gonna throw the tech a few bucks to do what i need done.

[bobby35ny]

Just got home from getting my springs replaced, looks like its about a half inch lower now. I'm sure it will settle down even more with time. I'm happy!!

Before:::::

After:::::::

[TheElementalCashew]

I was able to get an actual copy of the document. If anyone is interested I can scan it.

[Evolvedx27]

Originally Posted by TheElementalCashew

I was able to get an actual copy of the document. If anyone is interested I can scan it.

please!