The issue between myself and WagonWork has been resolved - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

The Stig · 05-29-2012, 11:19 PM

The agreement between myself and Pohanka Collision t/a WagonWork does not permit me to comment further as to the terms of our resolution.

Brutal SS · 05-30-2012, 01:03 AM

That sucks!

I hope you have enough energy and funds left to consult an attorney.

Big C CamaroSS · 05-30-2012, 05:04 AM

Seriously 3 days for an estimate? I have to get my driver's side mirror replaced and back bumper touched up. I took my car to Hackett's Collision and Rob came outside, looked at my car, answered some questioned I had, and gave me an estimate in 10mins. But I already know they do the best work in the area. My Camaro goes in on June 5.

The Stig · 05-30-2012, 06:32 AM

Quote:

Originally Posted by Big C CamaroSS

Seriously 3 days for an estimate? I have to get my driver's side mirror replaced and back bumper touched up. I took my car to Hackett's Collision and Rob came outside, looked at my car, answered some questioned I had, and gave me an estimate in 10mins. But I already know they do the best work in the area. My Camaro goes in on June 5.

No. We talked about the estimate for 3 days. It took them a week to get me an estimate.

JN3WMN · 05-30-2012, 08:28 AM

Damn dude, sorry to hear that. I'm sure everything will work out for you in due time. It's really sad that there are places that do business this way. I'm VA as well & will make sure I stay far away from this place.

nyrfan · 05-30-2012, 08:54 AM

Dude, that sucks, you can't catch a break! And I hate to say this, but if you didn't have bad luck, you'd have no luck at all!

c_LoW29 · 05-30-2012, 12:11 PM

So they worked on a part of the car that wasnt covered. This particular area was not suppose to be worked on?

c_LoW29 · 05-30-2012, 12:25 PM

A lot of time body parts dont come off to paint but are sanded and blended in with the area next to it to ensure proper paint matching. Maybe thats what they were trying to do.

joey0480 · 05-30-2012, 12:25 PM

I would send the email and definitely file with BBB. Sorry to hear that they did work on the vehicle that was not damaged and proceeded to not even attempt to rectify things (I mean they could have at least offered to split the cost with you).

c_LoW29 · 05-30-2012, 12:34 PM

Quote:

Originally Posted by stieger

Nope. Tommy, manager, told me that they do not blend black paint. That all black paints are the same shade and blending would be a waste of money. No joke, that is what he told me when I asked him about blending.

But hey, they haven't responded to any of my emails so I can't say what their position is on all of this.

Was this shop recommended to you by Geico or is it just a shop you knew about? If it was recommended by geico then they have to do something for you. If not you are SOL since you took it a place they didnt recommend.

c_LoW29 · 05-30-2012, 01:05 PM

Quote:

Originally Posted by stieger

A few people recommended them actually. They are a Geico approved shop, don't know if that's the same as Geico recommending them. But when I told Geico I was taking her to WagonWork they said "sure, have them right here." I'm assuming she meant like on her computer screen.

Yeah then they should cover their work. The shops I bring my cars to are only ones that insurance companies approve for lifetime warranty of the work.

CamaroGuy2012 · 05-30-2012, 02:35 PM

What was being done to your car?

Ivan @ Southwest Speed · 05-30-2012, 03:48 PM

Owned.

I think that you are going about it the right way if I can say so myself.

I had a similar instance happen when my 2500HD was rear ended years back. Long story short, the tech decided that the Manual transmission needed to be rebuilt and needed a new clutch since it had been "damaged" in the rear end collision. When the SA called me to let me know, I was (as anybody would be) jazzed about them offerring to do it.

Of course when I went to pick up the truck, I had a bill for $2190. :angryaseff:

After long debate, I paid and then took it straight to the owner where I completely threatened to take him to small claims court for damages and time lost.

It worked out in my benefit only because I was a.)professional, b.)honest, and c.)adamate about my getting reimbursed.

People make mistakes but it's how they fess up to them and make it right that counts in my opinion.

I wish you the best and I'd offer my assistance if needed but it seems like you are doing quite well on your own so far.

Good luck "RAIMUND!" LOL

The Stig · 05-30-2012, 04:49 PM

This is my favorite part so far. The IP address Tommy sent the emails from is the same as CamaroGut2012's IP address which is the same as John W's IP address.

All of which come from:

801 P Street NW
Washington DC 20001

05-29-2012, 11:19 PM	#1
The Stig knows 2 facts about ducks Drives: ...and they're both wrong Join Date: Aug 2009 Location: The HMS Invincible Posts: 25,072 View My Garage	The issue between myself and WagonWork has been resolved The agreement between myself and Pohanka Collision t/a WagonWork does not permit me to comment further as to the terms of our resolution. __________________

05-30-2012, 01:03 AM	#2
Brutal SS Drives: 2019 Camaro 2SS 1LE Join Date: Aug 2011 Location: Dinwiddie, Va. Posts: 1,901	That sucks! I hope you have enough energy and funds left to consult an attorney. __________________

05-30-2012, 08:54 AM	#6
nyrfan Let's go Rangers! Drives: 13' AGM 2SS/RS L99 Join Date: Jun 2011 Location: Orlando, FL Posts: 10,742 View My Garage	Dude, that sucks, you can't catch a break! And I hate to say this, but if you didn't have bad luck, you'd have no luck at all! __________________ Soprano 4/1/00-6/14/11, Gone but NEVER forgotten! FSP tuned: 377/389

05-30-2012, 12:25 PM	#9
joey0480 Drives: 2013 Evo X Join Date: Sep 2011 Location: New Jersey Posts: 562	I would send the email and definitely file with BBB. Sorry to hear that they did work on the vehicle that was not damaged and proceeded to not even attempt to rectify things (I mean they could have at least offered to split the cost with you). __________________ 2013 Evo X GSR (SSS, leather, exterior package)....stage 2 bro SOLD:Team L99 ADM Race Intake and Scoop Vmax Ported TB Borla-S axlebacks ARH 1 7/8 Long Tubes and Hi Flo Cats 160 Thermostat Pfdat front and rear sways and endlinks Gold Pearl Powdercoated calipers Gloss black CFD strut covers GM gill stripes ******** 12" Stealth Kicker Package

05-30-2012, 02:35 PM	#12
CamaroGuy2012 Drives: 2012 chevy camaro ss Join Date: May 2012 Location: washington Posts: 1	What kind of work did you have done? What was being done to your car?

05-30-2012, 05:04 AM	#3
Big C CamaroSS Drives: Black Camaro 2SS/RS 1LE Join Date: Jun 2011 Location: Belleville, Ontario, Canada Posts: 1,145	Seriously 3 days for an estimate? I have to get my driver's side mirror replaced and back bumper touched up. I took my car to Hackett's Collision and Rob came outside, looked at my car, answered some questioned I had, and gave me an estimate in 10mins. But I already know they do the best work in the area. My Camaro goes in on June 5.

05-30-2012, 08:28 AM	#5
JN3WMN Drives: 2010 2LT RS IBM Join Date: Apr 2012 Location: Virginia Beach, VA Posts: 223	Damn dude, sorry to hear that. I'm sure everything will work out for you in due time. It's really sad that there are places that do business this way. I'm VA as well & will make sure I stay far away from this place.

05-30-2012, 12:11 PM	#7
c_LoW29 Drives: 2011 2SS/RS, 2010 Mustang GT Join Date: May 2010 Location: Slidell, LA Posts: 2,412 View My Garage	So they worked on a part of the car that wasnt covered. This particular area was not suppose to be worked on?

05-30-2012, 03:48 PM	#13
Ivan @ Southwest Speed Drives: '15 Z06, '01 NBM SS, '97 SS Join Date: May 2009 Location: Rio Rancho, NM Posts: 12,170	Owned. I think that you are going about it the right way if I can say so myself. I had a similar instance happen when my 2500HD was rear ended years back. Long story short, the tech decided that the Manual transmission needed to be rebuilt and needed a new clutch since it had been "damaged" in the rear end collision. When the SA called me to let me know, I was (as anybody would be) jazzed about them offerring to do it. Of course when I went to pick up the truck, I had a bill for $2190. :angryaseff: After long debate, I paid and then took it straight to the owner where I completely threatened to take him to small claims court for damages and time lost. It worked out in my benefit only because I was a.)professional, b.)honest, and c.)adamate about my getting reimbursed. People make mistakes but it's how they fess up to them and make it right that counts in my opinion. I wish you the best and I'd offer my assistance if needed but it seems like you are doing quite well on your own so far. Good luck "RAIMUND!" LOL

05-30-2012, 04:49 PM	#14
The Stig knows 2 facts about ducks Drives: ...and they're both wrong Join Date: Aug 2009 Location: The HMS Invincible Posts: 25,072 View My Garage	This is my favorite part so far. The IP address Tommy sent the emails from is the same as CamaroGut2012's IP address which is the same as John W's IP address. All of which come from: 801 P Street NW Washington DC 20001 __________________