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Old 02-09-2015, 11:57 AM   #1
SS4Fun
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On-Star... Cancel???

Have had onstar since receiving the car in March of 2010. Learned on “Camaro5” that you could negotiate the annual price, which I have since owning the car (pay by check). Called today……… price on their statement sent to me $199.00 for “Safe and Sound”. Last year paid $169.00 and was transferred to Customer Service. Was told that for a preferred customer the “Safe and Sound” is $149.00????? And, I could upgrade to the “Security Plan” for $189.00. My statement showed $249.00 a year for the “Security Plan”.

Bye OnStar!! Hope I don’t end up in a ditch somewhere??
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Old 02-09-2015, 12:00 PM   #2
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Hope I don’t end up in a ditch somewhere??
This is what keeps me with onstar lol
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Old 02-09-2015, 12:06 PM   #3
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Cell phone + 9-1-1?

If you're in a really bad wreck where you can't call... well, you might be done for anyway.
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Old 02-09-2015, 12:06 PM   #4
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This is what keeps me with onstar lol
I hear ya......... but, I guess my point is that I can sign up for the "Security Plan" for $189.00 when my statement shows $249.00.

Just hard to give in!!!!
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Old 02-09-2015, 12:07 PM   #5
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I hear ya......... but, I guess my point is that I can sign up for the "Security Plan" for $189.00 when my statement shows $249.00.

Just hard to give in!!!!
Having onstar lowered my insurance rate that alone and just knowing that what if was good enough for me lol
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Old 02-09-2015, 12:08 PM   #6
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How much does it lower your insurance?
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Old 02-09-2015, 12:09 PM   #7
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I don't recall the numbers now, but I did get a price reduction by calling them the first time I renewed.
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Old 02-09-2015, 12:09 PM   #8
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Cell phone + 9-1-1?

If you're in a really bad wreck where you can't call... well, you might be done for anyway.
I have been in places where cell phone service was not available. Never for an emergency situation but just for a regular call and the camaro phone worked flawlessly.
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Old 02-09-2015, 12:10 PM   #9
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Cell phone + 9-1-1?

If you're in a really bad wreck where you can't call... well, you might be done for anyway.
True! At least my loved ones can find me....
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Old 02-09-2015, 12:11 PM   #10
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I have been in places where cell phone service was not available. Never for an emergency situation but just for a regular call and the camaro phone worked flawlessly.
The On Star system uses cellular also, i'm not sure which carrier though. If it's Verizon then coverage is pretty good, also battery life isn't important so i'm sure it's able to grab a better signal.
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Old 02-09-2015, 12:20 PM   #11
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I don't recall the numbers now, but I did get a price reduction by calling them the first time I renewed.
That's kinda important if you're mentioning it as a benefit. $5 off is much different than say $50.

I don't recall the number either but last I remember reading a discussion on the topic the discount wasn't that much. Again, not much is relative and it might vary between insurance providers.


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I have been in places where cell phone service was not available. Never for an emergency situation but just for a regular call and the camaro phone worked flawlessly.
It's just something to consider since the odds of actually ending up in a wreck are low, and the odds of not having a cell signal at that moment likely lower (we've got just about every scantly populated place on the planet covered now). Cost/benefit analysis. On Star is by no means expensive, but there's a reason it exists - it turns a profit. The services don't get used that much, else they couldn't afford to stay in business. IMO the greatest benefit of On Star is the remote unlock.
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Old 02-09-2015, 12:21 PM   #12
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The On Star system uses cellular also, i'm not sure which carrier though. If it's Verizon then coverage is pretty good, also battery life isn't important so i'm sure it's able to grab a better signal.
The antenna on the roof helps too. Cell phones don't work as well inside of the car due to the car being a barrier, creating interference.
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Old 02-09-2015, 12:33 PM   #13
SS4Fun
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Yes..... $189.00 versus $249.00 that is a difference. Unless you do the "work" and just give them your credit card number you will be paying WAY TOO MUCH!! Said that in my original post!!! Sorry, but I have always negotiated and lower price every year. But, to tell me that I can get just the protection plan for $149.00 but my statement shows $199.90. I'm TICKED OFF!!!!
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Old 02-09-2015, 01:24 PM   #14
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So let me get this straight, you're cancelling because they wanted to give it to you cheaper? I'm so confused.
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