09-11-2017, 08:09 PM | #1 |
Drives: 2016 4 cylinder 2.0t Join Date: Dec 2016
Location: Orange County
Posts: 85
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Shipping
Hi Everyone. So I just ordered something from Mishimoto last Friday. I got sent a order confirmation, but never received a tracking number from UPS. I choose 2nd Day Air btw. Is that normal not to get one? Thanks
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09-12-2017, 12:01 PM | #2 |
Pat
Drives: 2017 Camaro 1LT I4 Turbo A8 Join Date: Nov 2016
Location: Stratford, CT
Posts: 827
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No for some reason they dont sent tracking #'s. Go to their live chat feature and ask someone there to send you the tracking and theyll email you.
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Subscribe on YouTube Whiskeyfed Camaro Follow my Build Thread The WhiskeyFed Camaro Current Modifications: JacFab Boost-O-Lator, Injen Evolution CAI, ZZP Catless Downpipe, RPM 3" Charge Pipe, Mishimoto Oil Filtration/Coolant Systems, R1 Concepts Brakes Package, Eibach Pro-Kit Lowering Springs, PTP Lava Exhaust Wrap & Turbo Blanket DYNO SHEET: 297whp / 374wtq Tuned by #danytechtuning |
09-12-2017, 12:16 PM | #3 |
Drives: 2017 1LS White Join Date: Oct 2016
Location: California
Posts: 119
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Ockid,
It seems Mishimoto is experiencing some technical difficulties. I ordered an exhaust system on Aug 14th and after repeated phone calls regarding tracking number canceled the order 10 days later. Interesting enough on Sept. 4th an email arrives and the exhaust has shipped. I'm still in conversation with them trying sort this out and my refund. The plus side is everyone at Mishimoto are friendly to deal with. -BN |
09-12-2017, 12:38 PM | #4 |
603 Camaros
Drives: 2017 NGM I4 1LT Coupe Join Date: May 2012
Location: Manchester, NH
Posts: 6,779
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I find calling them helps but emailing there service agents directly does pretty good sometimes as well.
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09-12-2017, 04:37 PM | #5 |
Drives: 2016 4 cylinder 2.0t Join Date: Dec 2016
Location: Orange County
Posts: 85
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Okay. Thank you everyone
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09-12-2017, 04:38 PM | #6 |
Drives: 2016 4 cylinder 2.0t Join Date: Dec 2016
Location: Orange County
Posts: 85
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09-18-2017, 07:47 AM | #7 |
Account Suspended
Drives: Mostly Stock Join Date: Jul 2012
Location: Wilmington, DE
Posts: 529
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Hey everyone,
I have some good news regarding the current predicament with recent Camaro part orders. Our IT team has resolved the technical difficulties we experienced all last week with warehouse internet connectivity. It took a great deal of effort and resources as our entire IT staff was required to address the problem. We are sorry for the inconvenience experienced on behalf of those now with open orders. We could not foresee the extent of the issue at the onset and resolving it took longer than expected. We are back on track, though, and now processing the orders made during our warehouse internet blackout. If you are currently waiting for a tracking number on a recent order and do not receive one within the next 48 hours, then please contact us directly. We will be able to take a closer look into your order and find the best course of action moving forward. Thank you for your patience and understanding on the matter. We take no pleasure in keeping upgrades out of the engine bays of our customer’s vehicles and are doing everything we can to get your orders delivered. Please contact us with any questions or concerns. Have a great day! |
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6thgen, camaro, chevrolet |
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