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Old 03-20-2014, 07:52 PM   #1
Compromis/sed
 
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Problem with Vossen wheels from Wheel Specialist Inc (WSI)

Hopefully Vossen honors their 5-year warranty. These are less than 2 years old. All 4 wheels are peeling.
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Old 03-20-2014, 07:56 PM   #2
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More pics.

More pictures.
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Old 03-20-2014, 07:58 PM   #3
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Looks terrible

Vossen CV3 wheels
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Old 03-27-2014, 05:20 PM   #4
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I'd hope they would honor it for what they charge for those things.
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Old 03-27-2014, 06:14 PM   #5
lbheat
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Quote:
Originally Posted by SSMKNU2 View Post
I'd hope they would honor it for what they charge for those things.
+1

Isnt this the second person this year with the same issue?
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Old 03-28-2014, 05:58 PM   #6
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Nothing yet from Vossen or the dealer I bought my wheels from.

I would be very concerned if you were looking to buy some machine black wheels from Vossen.
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Old 03-28-2014, 06:02 PM   #7
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I almost got those but went with TSW instead. No issues, yet.
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Old 04-01-2014, 03:43 PM   #8
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I have only hand-washed these wheels with mild detergent. They have never been pressure washed or sprayed with any type of wheel cleaner. Still waiting on Vossen to step-up and respond.
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Old 04-07-2014, 10:39 PM   #9
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Still nothing from Vossen.
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Old 04-07-2014, 11:18 PM   #10
BigBlock69RS
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Sorry to hear bout your problems with your wheels. Hopefully Vossen will step up and do the right thing and honor their warranty.
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Old 04-08-2014, 11:23 PM   #11
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Thank you. I am still optimistic. I have reached out to Mike@Vossen, a regular on this site, and hopefully he can assist. I will keep you posted as well as the forum.
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Old 04-09-2014, 04:07 PM   #12
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From Vossen's website:

Warranty???
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Old 04-09-2014, 10:56 PM   #13
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Old 04-10-2014, 04:40 PM   #14
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Hi,

Sorry I just logged in and saw the PM. I have already contacted my team and we will contact WSI to get this taken care of as we do stand behind our warranty. I am now investigating messages to see where there was miscommunication and what can be improved.

Thank you

Mike
mike@vossenwheels.com

Last edited by mike@vossen; 04-10-2014 at 04:55 PM.
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