Bought with Cosmetic issue - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

DetCamaro15 · 03-21-2015, 10:23 AM

I bought my 2015 Camaro in October and I did not notice at the time of purchase that the dealer ship had buffered a mark on the passenger side rear quarter panel. I was wondering if there's anything I can do to get them to fix it or am I just sol because I did not notice when I bought the car?

DetCamaro15 · 03-21-2015, 10:27 AM

*Dealership did not tell me that anything had happened to the car.

Sir Nuke · 03-21-2015, 10:42 AM

That is point.....you may be SOL. HOWEVER, if you have a positive buying experience at your dealership......here is what I would do. Go in and make an appointment with the owner of the dealership. Do this in a calm and cool way.....Explain to him/her the situation and see how they respond.....if its just a buffed spot, not a dent, this could be easily corrected with a standard paint correction, and they have people that could do that. They very well may just look at your car and have it corrected.....if they tell you that they are not responsible. Tell them thank you and go have it corrected on your own. WHAT COULD YOU LOSE? NOTHING..... you may find your dealership will jump at the chance to build a relationship with a valued customer. So go for it.

MattMDR · 03-21-2015, 11:09 AM

You should consider that an attempt to correct this minor blemish could make it worse. I too noticed a minor ding on the quarter panel of my car and decided to leave it alone. Just my 2 cents.

Squillo · 03-21-2015, 11:18 AM

Doesn't hurt to ask the dealer to fix it.

ba2ss · 03-21-2015, 11:30 AM

imo fix it yourself, dealership is bound to make it worse

RockerBox · 03-21-2015, 01:52 PM

Have someone who knows how to buff get that out. Nothing makes me cringe more than someone working a buffer on a car with no clue how to correctly do it. Paint damage is almost always inevitable.

PalmerGA · 03-22-2015, 08:30 AM

Quote:

Originally Posted by RockerBox

Have someone who knows how to buff get that out. Nothing makes me cringe more than someone working a buffer on a car with no clue how to correctly do it. Paint damage is almost always inevitable.

^^^ This ^^^

WishIhad4WD · 03-22-2015, 09:15 AM

I was so blinded when I found my beauty that I had signed all the papers and spent a couple days with her before noticing that the driver side fender and door were off a shade. They match the front fascia but not the hood and body, or the door handle. The worst part is, I bought it from my own work and I didn't find out it had a minor fender bender in the lot (happens a lot at our dealership) until I noticed the color difference and looked into it. The body shop manager flat at told me, "You shouldn't have bought it. We're not repainting the car." If I had noticed before I signed the papers, I may not have bought it, or may have had them agree to fix it first. Asking around at better body shops though, I've been told that yellow is one of the worst colors to try to match and that it would be hard to get right and I would be better off having the whole side done in one shot. I'll just have to live with it. It's not as noticeable in the day light, but in the morning and evening it's more pronounced.

Forgot to mention, I bought mine used so, not as big a deal as if I bought brand new.

jdsblueray2013 · 03-22-2015, 09:33 AM

Been there, and done that.. You need to be very calm BUT in a demanding way. Calm and pushover wont get it done. I actually had a entire hood replaced because of a dealers negligence, and after the fact it can be done!

christianchevell · 03-22-2015, 10:18 AM

You could try a micro polish to remove the swirls yourself...like one from nufinish or 3m..... it has just enough abrasive to not hurt things badly which is basically what a buffed out car should do...make the scratch look better and blend in by with the slightest abrasive sand it....as its clear coat over base coat your dealing with......

c-57d · 03-22-2015, 10:27 AM

Quote:

Originally Posted by Sir Nuke

That is point.....you may be SOL. HOWEVER, if you have a positive buying experience at your dealership......here is what I would do. Go in and make an appointment with the owner of the dealership. Do this in a calm and cool way.....Explain to him/her the situation and see how they respond.....if its just a buffed spot, not a dent, this could be easily corrected with a standard paint correction, and they have people that could do that. They very well may just look at your car and have it corrected.....if they tell you that they are not responsible. Tell them thank you and go have it corrected on your own. WHAT COULD YOU LOSE? NOTHING..... you may find your dealership will jump at the chance to build a relationship with a valued customer. So go for it.

+1
Seriously...
My girl had tons of spots where they buffed the adhesive from the shipping film. My reaction was to get her home, fix the issues and get her accustomed to her new life of luxury.
my 2¢

two_wheel_mayhem · 03-22-2015, 10:46 AM

Personally I'd feel dumb going back to the dealer after 6 months and trying to act like that was there the whole time. It's right by the gas door, how would you not notice that?

It's no big deal. Find a good auto detailer, slip him a 20 and he will solve that problem while you wait.

oldfriend · 03-22-2015, 10:57 AM

Quote:

Originally Posted by Sir Nuke

That is point.....you may be SOL. HOWEVER, if you have a positive buying experience at your dealership......here is what I would do. Go in and make an appointment with the owner of the dealership. Do this in a calm and cool way.....Explain to him/her the situation and see how they respond.....if its just a buffed spot, not a dent, this could be easily corrected with a standard paint correction, and they have people that could do that. They very well may just look at your car and have it corrected.....if they tell you that they are not responsible. Tell them thank you and go have it corrected on your own. WHAT COULD YOU LOSE? NOTHING..... you may find your dealership will jump at the chance to build a relationship with a valued customer. So go for it.

Way to go. , +1

03-21-2015, 10:23 AM	#1
DetCamaro15 Drives: Black 2015 Camaro Join Date: Dec 2014 Location: Birmingham Michigan Posts: 35	Bought with Cosmetic issue I bought my 2015 Camaro in October and I did not notice at the time of purchase that the dealer ship had buffered a mark on the passenger side rear quarter panel. I was wondering if there's anything I can do to get them to fix it or am I just sol because I did not notice when I bought the car? Attached Images __________________ 2015 Black LS Camaro- MRT V1, ZL1 Diffuser, 4in Quad Tips, z28 spoiler, injen intake

03-21-2015, 10:27 AM	#2
DetCamaro15 Drives: Black 2015 Camaro Join Date: Dec 2014 Location: Birmingham Michigan Posts: 35	Dealership did not tell me that anything had happened to the car. __________________ 2015 Black LS Camaro- MRT V1, ZL1 Diffuser, 4in Quad Tips, z28 spoiler, injen intake*

03-21-2015, 10:42 AM	#3
Sir Nuke Master of All Things Drives: '20 Corvette Stingray Join Date: Jul 2009 Location: Southeast of Houston, Texas Posts: 22,323 View My Garage	That is point.....you may be SOL. HOWEVER, if you have a positive buying experience at your dealership......here is what I would do. Go in and make an appointment with the owner of the dealership. Do this in a calm and cool way.....Explain to him/her the situation and see how they respond.....if its just a buffed spot, not a dent, this could be easily corrected with a standard paint correction, and they have people that could do that. They very well may just look at your car and have it corrected.....if they tell you that they are not responsible. Tell them thank you and go have it corrected on your own. WHAT COULD YOU LOSE? NOTHING..... you may find your dealership will jump at the chance to build a relationship with a valued customer. So go for it. __________________

03-22-2015, 10:18 AM	#11
christianchevell old school chevy rodder Drives: 2013 2SS/RS Manual,DM exhaust,CRT Join Date: Jul 2012 Location: Oregon Posts: 5,588 View My Garage	You could try a micro polish to remove the swirls yourself...like one from nufinish or 3m..... it has just enough abrasive to not hurt things badly which is basically what a buffed out car should do...make the scratch look better and blend in by with the slightest abrasive sand it....as its clear coat over base coat your dealing with...... __________________ 2021 Wild Cherry ZL1 A10, Sunroof, Data, Carbon, Nav, RotoFab Dry CAI, Elite x2, Borla ATK, Driveshaft shop

03-22-2015, 10:46 AM	#13
two_wheel_mayhem Would rather be riding Drives: No car no more Join Date: Jul 2009 Location: Indiana Posts: 2,750	Personally I'd feel dumb going back to the dealer after 6 months and trying to act like that was there the whole time. It's right by the gas door, how would you not notice that? It's no big deal. Find a good auto detailer, slip him a 20 and he will solve that problem while you wait. __________________ No dog in this fight anymore. 5th Gen owner 2009-2016.

03-21-2015, 11:09 AM	#4
MattMDR Drives: 2014 2LS RRM Join Date: Feb 2015 Location: Huntingdon Valley, PA Posts: 72	You should consider that an attempt to correct this minor blemish could make it worse. I too noticed a minor ding on the quarter panel of my car and decided to leave it alone. Just my 2 cents.

03-21-2015, 11:18 AM	#5
Squillo Drives: 2013 Camaro 2SS/RS BRM LS3 Join Date: Jan 2013 Location: Hawaii Posts: 1,174	Doesn't hurt to ask the dealer to fix it.

03-21-2015, 11:30 AM	#6
ba2ss Drives: 2012 2SS/RS M6 Join Date: Mar 2014 Location: kannapolis, nc Posts: 378	imo fix it yourself, dealership is bound to make it worse

03-21-2015, 01:52 PM	#7
RockerBox Drives: 2010 Silverado. Stock height now Join Date: Oct 2014 Location: Springfield Va Posts: 307	Have someone who knows how to buff get that out. Nothing makes me cringe more than someone working a buffer on a car with no clue how to correctly do it. Paint damage is almost always inevitable.

03-22-2015, 09:15 AM	#9
WishIhad4WD Drives: 2012 Rally Yellow 2SS/RS M6 Join Date: Jan 2015 Location: CT Posts: 80 View My Garage	I was so blinded when I found my beauty that I had signed all the papers and spent a couple days with her before noticing that the driver side fender and door were off a shade. They match the front fascia but not the hood and body, or the door handle. The worst part is, I bought it from my own work and I didn't find out it had a minor fender bender in the lot (happens a lot at our dealership) until I noticed the color difference and looked into it. The body shop manager flat at told me, "You shouldn't have bought it. We're not repainting the car." If I had noticed before I signed the papers, I may not have bought it, or may have had them agree to fix it first. Asking around at better body shops though, I've been told that yellow is one of the worst colors to try to match and that it would be hard to get right and I would be better off having the whole side done in one shot. I'll just have to live with it. It's not as noticeable in the day light, but in the morning and evening it's more pronounced. Forgot to mention, I bought mine used so, not as big a deal as if I bought brand new.

03-22-2015, 09:33 AM	#10
jdsblueray2013 Drives: 2013 Camaro 2ssrs Blue Ray Join Date: Jan 2014 Location: Chi town, south suburbs Posts: 613 View My Garage	Been there, and done that.. You need to be very calm BUT in a demanding way. Calm and pushover wont get it done. I actually had a entire hood replaced because of a dealers negligence, and after the fact it can be done!