03-16-2015, 02:18 PM | #1 |
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Phastek rocks!
The Factory Reproductions ZL1 Style wheels I ordered from Phastek had run out (An Out Of Round Condition) on the front wheels and would not balance. Phastek quickly sent me another set of wheels which were perfect.
It's a comfort knowing that a company will stand behind the items they sell. I've had several past orders for Phastek, which have all been perfect, and this one was quickly corrected. My confidence is so high in Phastek that I have another order in with them right now. Thanks, Phastek!
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2016 2SS 6-Speed Manual... Magnetic Ride Control, Dual Mode Exhaust, Sunroof, Adrenaline Red Interior, Mylink W/Navigation
Added Edelbrock E-Force Supercharger, GM 1LE Sway Bars, BMR Upper/Lower Trailing Arms, BMR Upper Control Arms. BMR Front/Rear Chassis Braces, BMR Tunnel Brace. GM Red knee Pads, GM Black Front Splitter, GM SEMA Concept Grille, GM Dark Taillights, GM Ground Effects package... Savini Di Forza BM-14 Gloss Black Wheels 9's front, 10's rear. Last edited by TECHTURTLE; 03-16-2015 at 02:19 PM. Reason: R needed to be L |
03-16-2015, 03:04 PM | #2 |
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Drives: black and silver Join Date: Apr 2014
Location: new york
Posts: 1,728
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they are now picking the phone up i have called now for the last few weeks and no one picks up. so I had to order from other vendors
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03-16-2015, 03:26 PM | #3 |
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Just FYI, Phastek took care of me AND Factory Reproductions. Customer Service at Phastek called Butler Tire to verify my problems. Once they verified the condition of the wheels, Phastek promptly took care of the situation.
Phastek had both my and the manufactures best interest at heart. A sign of a quality company. Mark
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2016 2SS 6-Speed Manual... Magnetic Ride Control, Dual Mode Exhaust, Sunroof, Adrenaline Red Interior, Mylink W/Navigation
Added Edelbrock E-Force Supercharger, GM 1LE Sway Bars, BMR Upper/Lower Trailing Arms, BMR Upper Control Arms. BMR Front/Rear Chassis Braces, BMR Tunnel Brace. GM Red knee Pads, GM Black Front Splitter, GM SEMA Concept Grille, GM Dark Taillights, GM Ground Effects package... Savini Di Forza BM-14 Gloss Black Wheels 9's front, 10's rear. |
03-16-2015, 05:33 PM | #4 |
Drives: 2011 1SS/RS IBM Camaro Join Date: Jan 2011
Location: Chittenango, NY, USA
Posts: 7,219
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Jason & Ricardo at Phastek are the tops. If I can't get them on the phone. I always leave a message or PM him. He isn't always able to answer immediately but then I'm not the only customer they have or they wouldn't be in business. But they have always got back to me. But this is just my personnel business with them.
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03-19-2015, 04:56 PM | #5 | |
Drives: 2016 1SS Join Date: Apr 2012
Location: Houston, TX
Posts: 3,815
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Quote:
Our phones are always ringing so we are always on the phone with Vendors or customers. But if you leave a message or send us an email we will gladly call you back as soon as possible. Or you can PM us here and we will get back with you. Thank you, Ricardo |
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03-19-2015, 05:00 PM | #6 | ||
Drives: 2016 1SS Join Date: Apr 2012
Location: Houston, TX
Posts: 3,815
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Quote:
Thank you for the kind words. We do the best we can to make sure that everyone is taken care of as quickly as possible. Sometimes we do have to go through some obsticals and it can get frustrating to get it done but we will make sure that the situation is made right. Quote:
Thank you for the kind words. We are always here to help in any way possible. Thank you, Ricardo |
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03-19-2015, 05:05 PM | #7 | |
Drives: 2014 Chevy Camaro SS Convertible Join Date: Jun 2014
Location: Va
Posts: 48
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Quote:
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03-19-2015, 05:10 PM | #8 |
Drives: 2016 1SS Join Date: Apr 2012
Location: Houston, TX
Posts: 3,815
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Cowboys33,
welcome5 is always active for Camaro5 members. Thank you, Ricardo |
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