Much props to FSP!!! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

nyrfan · 06-23-2013, 12:17 PM

Got my ARH headers and cats installed along with my Dyno tune at FSP yesterday. Matt, Rodney and Russ where great, I'm glad I pick this shop to do my install. From loaning me a car to go site-seeing with my wife, to loading my car with my old parts. Top notch guys, I highly recommend them. And much props to Nick (From ARH) for getting these headers to FSP in a very timely manner.

Oh and did I mention how much more I love my car now, ARH and Corsa FTW

I plan to see them again soon for a suspension upgrade, cant wait for that!!

http://www.floridaspeedandpower.com/

Felix

Matt @ FSP · 06-24-2013, 09:09 AM

Thanks Felix.. Great working with you !!

mikeyg36 · 06-24-2013, 09:37 AM

Not surprising

nyrfan · 06-25-2013, 07:07 AM

So I have a slight issue with my tune, I got a CEL. I contacted Matt who said with the codes I got he must have forgot to shut off the rear O2 sensors (or something along those lines) and apologized many times. People are not perfect and sh$t happens, no big deal. Besides the joy of the car well outweighs the CEL!

But this is how you conduct business the right way. Matt did not say drive back down (about 120 miles) so it can be corrected or make any excuses, his 1st and only reply was, I'll make a trip up you so I can correct my mistake.

This is how you run a business and keep people happy! And this is why all my future business will go to FSP, and why I will recommend them to all my friends and people on C5.

Matt @ FSP · 06-25-2013, 08:57 AM

Quote:

Originally Posted by nyrfan

So I have a slight issue with my tune, I got a CEL. I contacted Matt who said with the codes I got he must have forgot to shut off the rear O2 sensors (or something along those lines) and apologized many times. People are not perfect and sh$t happens no big deal. Besides the joy of the car well outweighs the CEL!

But this is how you conduct business the right way. Matt did not say drive back down (about 120 miles) so it can be corrected, his 1st and only reply was, I'll make a trip up you so I can correct my mistake.

This is how you run a business and keep people happy! And this is why all my future business will go to FSP, and why I will recommend them to all my friends.

100% amateur mistake on my part forgetting this. No adverse effect at all on the car or drive-ability, just annoying to look at a light. So yes I'll be driving on up to Felix because it is not his fault that I missed these. Luckily he has a code reader so he can clear them and I'll be up this coming weekend.

*GTAHVIT* · 06-25-2013, 09:15 AM

to FSP

Top Off · 06-25-2013, 09:18 AM

Wow. Way to go above and beyond.

nyrfan · 06-25-2013, 09:24 AM

Quote:

Originally Posted by Matt @ FSP

100% amateur mistake on my part forgetting this. No adverse effect at all on the car or drive-ability, just annoying to look at a light. So yes I'll be driving on up to Felix because it is not his fault that I missed these. Luckily he has a code reader so he can clear them and I'll be up this coming weekend.

I debated on posting about the CEL (did not want it to seem like I was upset, cause I am not) but I felt the response from Matt warranted recognition

!

Oh and bring me some business card when you come up so I have some to pass out. Meant to ask you for some on Saturday and forgot.

Kinetic Kev HWSE 2013 · 06-25-2013, 10:42 AM

Nice job Matt@FSP nice business practice

bhillakaiceberg · 06-25-2013, 10:46 AM

Very Nice!! I have only heard good things out of this shop. Sounds top notch.

mikeyg36 · 06-25-2013, 10:50 AM

Quote:

Originally Posted by Top Off

Wow. Way to go above and beyond.

not a lot of people would do that

nyrfan · 06-25-2013, 10:59 AM

Quote:

Originally Posted by 2010CamaroSS/RS

Nice job Matt@FSP nice business practice

Quote:

Originally Posted by bhillakaiceberg

Very Nice!! I have only heard good things out of this shop. Sounds top notch.

Quote:

Originally Posted by mikeyg36

not a lot of people would do that

BLACK10 · 06-25-2013, 12:23 PM

great job guys

bumblebeecamaro · 06-27-2013, 06:03 AM

Seeing this thread makes me feel good knowing there is at least one GOOD vendor in the Tampa area that doesn't make it a regular habit of pissing people off.

06-23-2013, 12:17 PM	#1
nyrfan Let's go Rangers! Drives: 13' AGM 2SS/RS L99 Join Date: Jun 2011 Location: Orlando, FL Posts: 10,742 View My Garage	Much props to FSP!!! Got my ARH headers and cats installed along with my Dyno tune at FSP yesterday. Matt, Rodney and Russ where great, I'm glad I pick this shop to do my install. From loaning me a car to go site-seeing with my wife, to loading my car with my old parts. Top notch guys, I highly recommend them. And much props to Nick (From ARH) for getting these headers to FSP in a very timely manner. Oh and did I mention how much more I love my car now, ARH and Corsa FTW I plan to see them again soon for a suspension upgrade, cant wait for that!! http://www.floridaspeedandpower.com/ Felix __________________ Soprano 4/1/00-6/14/11, Gone but NEVER forgotten! FSP tuned: 377/389 Last edited by nyrfan; 06-25-2013 at 11:02 AM.

06-25-2013, 07:07 AM	#4
nyrfan Let's go Rangers! Drives: 13' AGM 2SS/RS L99 Join Date: Jun 2011 Location: Orlando, FL Posts: 10,742 View My Garage	So I have a slight issue with my tune, I got a CEL. I contacted Matt who said with the codes I got he must have forgot to shut off the rear O2 sensors (or something along those lines) and apologized many times. People are not perfect and sh$t happens, no big deal. Besides the joy of the car well outweighs the CEL! But this is how you conduct business the right way. Matt did not say drive back down (about 120 miles) so it can be corrected or make any excuses, his 1st and only reply was, I'll make a trip up you so I can correct my mistake. This is how you run a business and keep people happy! And this is why all my future business will go to FSP, and why I will recommend them to all my friends and people on C5. __________________ Soprano 4/1/00-6/14/11, Gone but NEVER forgotten! FSP tuned: 377/389 Last edited by nyrfan; 06-25-2013 at 10:58 AM.

06-25-2013, 09:15 AM	#6
GTAHVIT Blessed Drives: 2013 Sonic RS MT Join Date: Dec 2007 Location: Saint Augustine FL Posts: 28,444 View My Garage	to FSP __________________ Click image to see build thread. PQ - "the love of cars. It's a boys first step toward manhood and a mans last hold on boyhood." Fbodfather - "We do not want to use the Z28 moniker on a car that does not deserve this hallowed name." The_Blur - "Let's not confuse competitors with equals."

06-25-2013, 10:46 AM	#10
bhillakaiceberg Drives: 2011 2SS/RS & 2017 1SS Join Date: Apr 2011 Location: Maryland Posts: 1,960	Very Nice!! I have only heard good things out of this shop. Sounds top notch. __________________ *2011 Chevrolet Camaro 2SS/RS L99* (1 of 782) 10.78 @125mph ALL MOTOR SBE Built/Tuned by Me 2017 Chevrolet Camaro 1SS Auto 9.29 @144.57mph ALL MOTOR SBE #TEAMGPI Gwatney Performance Innovation

06-27-2013, 06:03 AM	#14
bumblebeecamaro Car Lover By Nature Drives: 2016 Hyper Blue Metallic SS Join Date: Dec 2009 Location: Central FL Posts: 2,327 View My Garage	Seeing this thread makes me feel good knowing there is at least one GOOD vendor in the Tampa area that doesn't make it a regular habit of pissing people off. __________________

06-24-2013, 09:09 AM	#2
Matt @ FSP Drives: 2011 Camaro SS Join Date: Dec 2012 Location: Bradenton, FL Posts: 2,610	Thanks Felix.. Great working with you !!

06-24-2013, 09:37 AM	#3
mikeyg36 Drives: 2015 Z/28 #533 Join Date: Jul 2012 Location: NY Posts: 6,731	Not surprising

06-25-2013, 09:18 AM	#7
Top Off Drives: 2012 LS3 1SS/RS Vert Join Date: Dec 2012 Location: Hamburg Posts: 371	Wow. Way to go above and beyond.

06-25-2013, 10:42 AM	#9
Kinetic Kev HWSE 2013 Drives: 2013 Hot Wheels Special Edition Join Date: May 2009 Location: Auburn,Mass Posts: 1,333 View My Garage	Nice job Matt@FSP nice business practice

06-25-2013, 12:23 PM	#13
BLACK10 Drives: 2010 CAMARO. 10.04@133mph, 1.4 60' Join Date: Jul 2009 Location: Lafayette, Louisiana Posts: 4,585	great job guys