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Old 06-27-2013, 02:41 AM   #29
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Originally Posted by turboguy327 View Post
GM considers a top end cleaning a maintenance item. So that would not be covered at all. It's like if a dirty air filter caused an issue/damage it wouldn't be covered.
Highly doubt that. I had one done on my LFX powered equinox and it was under warrantee.


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Old 06-27-2013, 09:02 AM   #30
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Highly doubt that. I had one done on my LFX powered equinox and it was under warrantee.


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Under bumper to bumper. Less than 3/36k. After that it wouldn't be covered unless your dealer was just being nice and did it for you.
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Old 06-27-2013, 09:28 AM   #31
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But I don't want to go back to that dealership ....I'm planning on avoiding them from now on.
lol i feel u.
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Old 07-03-2013, 10:59 AM   #32
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Just a quick update. I called the dealership yesterday and they said they received the engine. They will work on getting the engine put back together and into the car today, and I should be able to pick it up on Friday. (Since they are obviously closed on the 4th of July) I asked about the possibility of a 5 year, 60,000 warranty from now for the engine, but was promptly told no. That's okay, I can understand that. After all, I shouldn't complain too much right, since I am getting a new engine. Will just have to go through the break-in period again. But hey, if I remember right, it states to not drive at the same speed all the time. Which is fine by me.
Oh, and the first dealership said that if I took my car back there, they would clean up the mess they left on the side of my car. They also said that they would give me the $160 that I paid for the service back in service credit. Gee thanks for the offer, but the idea is that I don't want to take my car back to your place. So, looks like that is out the window.
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Old 07-10-2013, 11:12 PM   #33
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I have been having the same problem sporadically with my 2011 2LT for over a year and a half. I have taken it into the dealer several times and they could not find anything wrong. I have had two check engine lights; one for a cylinder misfire and the other was an unknown reason. During a recent long road trip the rattling noise went from sporadic to constant at all times except initial acceleration/deacceleration. Took it back to the dealer and received a call informing me that they talked to GM and will be removing the engine for a teardown/inspection, possible replacement and that GM may be sending an engineer to assist. Hate not having my car for possibly several weeks but am glad this is getting taken care before my warranty expires in 4 months.
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Old 07-11-2013, 09:28 PM   #34
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Originally Posted by sdhberg View Post
I have been having the same problem sporadically with my 2011 2LT for over a year and a half. I have taken it into the dealer several times and they could not find anything wrong. I have had two check engine lights; one for a cylinder misfire and the other was an unknown reason. During a recent long road trip the rattling noise went from sporadic to constant at all times except initial acceleration/deacceleration. Took it back to the dealer and received a call informing me that they talked to GM and will be removing the engine for a teardown/inspection, possible replacement and that GM may be sending an engineer to assist. Hate not having my car for possibly several weeks but am glad this is getting taken care before my warranty expires in 4 months.
Wow sdhberg,

Sorry about the extensive process that you're experiencing at the dealership, though I'm happy things are moving forward for you and the vehicle. Feel free to contact me if you need additional assistance regarding communication with the dealership.

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Old 07-16-2013, 07:11 PM   #35
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Wow sdhberg,

Sorry about the extensive process that you're experiencing at the dealership, though I'm happy things are moving forward for you and the vehicle. Feel free to contact me if you need additional assistance regarding communication with the dealership.

William R.
Chevrolet Customer Care
I received a call from the dealer today informing me that a new engine is on its way from Detroit. I didn't mean to imply that I was having issues with the dealer only that they couldn't find anything wrong during previous visits because the noise would stop. Thank you for the response.
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Old 07-16-2013, 08:28 PM   #36
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I received a call from the dealer today informing me that a new engine is on its way from Detroit. I didn't mean to imply that I was having issues with the dealer only that they couldn't find anything wrong during previous visits because the noise would stop. Thank you for the response.
No problem,

I completely understand. I just wanted to reaffirm that we're here to assist if concerns arise at the dealership! I'm happy your engine is en route. Good luck moving forward and don't hesitate to contact us with questions.

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