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Old 05-10-2011, 05:30 AM   #1
Daily Driver

 
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Thumbs up GM Parts House = Great Service

Would like to thank Patrick at GM Part House for helping out on my latest purchase. I ordered a heritage grill but thanks to UPS I received the box extremely damaged. There were some scuffed corners on the grill where it looked to rub the concrete and the grill had cracking in the center both top and bottom. Called and emailed Patrick and he had a replacement out asap with a call tag out for the other. Have had good luck with the last couple of purchases and will continue to be a preffered seller in my book. Thanks Patrick

Frank
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Old 05-10-2011, 08:30 PM   #2
Gene Culley
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Hello Frank,

I'm sorry to hear of your troubles. You were great with providing us the information that we needed. It helps when the person on the other end is willing to help us out as well. I do value you as a new customer and friend and I value your business. Thank you for taking the time out of your day to post positive feedback regarding us.

Thanks,
Gene.
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Old 05-16-2011, 11:55 PM   #3
patrickt
 
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Quote:
Originally Posted by Daily Driver View Post
Would like to thank Patrick at GM Part House for helping out on my latest purchase. I ordered a heritage grill but thanks to UPS I received the box extremely damaged. There were some scuffed corners on the grill where it looked to rub the concrete and the grill had cracking in the center both top and bottom. Called and emailed Patrick and he had a replacement out asap with a call tag out for the other. Have had good luck with the last couple of purchases and will continue to be a preffered seller in my book. Thanks Patrick

Frank
Frank you are quite welcome! Sometomes stuff like this happens and we we can do is make it right. Glad we suceeded in this for you. I look forward to assisting you in the future
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