10-19-2010, 10:30 AM | #57 | ||
Drives: 2010 Camaro 1LT RJT Join Date: Feb 2010
Location: San Diego, CA
Posts: 1,951
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10-19-2010, 01:40 PM | #58 | |
The Go Fahst Girl
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CMRA Novice #904
Team Chasing Danger #91 "Go FAHST or go Home" |
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10-19-2010, 01:57 PM | #59 |
So It'll Go Down Easy
Drives: Camaro SS/RS Join Date: Aug 2010
Location: Long Beach, CA
Posts: 852
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how do i pressure the dealer on this issue? i have CC/CE, and i have sat in my car with the service manager, shown him all the problems i'm having...... he suggests i contact GM directly and do some sort of "product review" - and i stop him right there and tell him that there is updated hardware and software to resolve some of these issues.
i show him my CC/CE version... and i show him the picture of one of the guys with DA/DX... and he just gives me a look like i'm ****in' stupid or something. then i show him the tisweb print out that describes the revised hardware, the new software, what it fixes - but he just keeps running me around in circles saying "Well you have the most up to date software for your PDIM"............. but I'm telling him that there is a NEW PDIM........ and he looks at me with a retarded expression on his face. |
10-19-2010, 02:28 PM | #60 |
Darth Martel
Drives: Black 1SS with 20% tinted windows Join Date: May 2009
Location: Bizzaroland
Posts: 1,496
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that's when you get pissed and tell him if he doesn't do his f'n job then you're A) going elsewhere to somebody competent, and B) everybody and their brother will know what complete morons they are, especially the people up the GM corporate ladder after you finish complaining to everybody that will listen about their $hit service.
Always start off nice with these guys because usually it works out in your favor. When met with blatant ignorance, stupidity, and laziness though you have no other choice really but, to crack some skulls. |
10-19-2010, 05:15 PM | #61 |
Drives: 2010 Camaro 1LT RJT Join Date: Feb 2010
Location: San Diego, CA
Posts: 1,951
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Well.. I sent the email to Cheryl at GM, talked to her this morning. shes sending this to the quality team to have it looked at and resolved. Hopefully i'll get some info afterwards on procedures to get it fixed. If i find anything out i'll start a new thread and let you all know.
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10-19-2010, 05:19 PM | #62 | |
So It'll Go Down Easy
Drives: Camaro SS/RS Join Date: Aug 2010
Location: Long Beach, CA
Posts: 852
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this is horseshit..... the PDIM is a big selling point and it hasn't worked properly since day one. we don't even get the choice of an in-dash 6 CD changer. the USB interface is the feature that sold me on this "upgrade", and it hasn't performed like it's supposed to for the past 16 months that i've had my car. |
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10-20-2010, 11:31 AM | #63 |
Drives: 2010 Camaro 1LT RJT Join Date: Feb 2010
Location: San Diego, CA
Posts: 1,951
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Got word today
I heard back this morning. Here is a segment of the email received. This is VERY credible information(Cheryl Pilcher from GM), so expect some real results sometime in the future. I put a note in my calender to check back in 2 weeks
"Got a note back... The latest hardware and software should start production soon. As soon as the new PDIM is available, a service bulletin will be written." As soon as I get word about production, and service bulletin numbers, i'll post immediately for everyone to take some action and stick it to your dealers. Hope this helps everyone. Last edited by SDCamaro10; 10-20-2010 at 11:32 AM. Reason: typo |
10-20-2010, 12:10 PM | #64 | |
Drives: 2012 Camaro ZL-1 SIM Join Date: Sep 2008
Location: San Antonio, TX
Posts: 454
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Please update the group once the Service Bulletin is issued. Thanks for helping pursue this annoyance! |
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10-20-2010, 12:44 PM | #65 | |
Drives: 2010 Camaro 1LT RJT Join Date: Feb 2010
Location: San Diego, CA
Posts: 1,951
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This annoyance is extremely annoying. Mine is having so many issues that I just use the aux port now and plug in the 1/4mm jack in to the phone/mp3 player. I dont even use the USB anymore. |
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10-20-2010, 01:26 PM | #66 |
Voice Of The Voiceless
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Well done, SDCamaro!!!
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10-20-2010, 06:24 PM | #67 |
Drives: 2011 1LT/RS Join Date: Oct 2010
Location: Austin, TX
Posts: 12
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Thank you SDCamaro10. I too have been having issues with the USB port and it was a selling point to me on the upgrade. Besides my Mustang buddies are starting to tease me about it. I hope a quick firmware upgrade can fix this.
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10-20-2010, 06:38 PM | #68 | |
So It'll Go Down Easy
Drives: Camaro SS/RS Join Date: Aug 2010
Location: Long Beach, CA
Posts: 852
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GM came late to the USB/MP3 party every other aftermarket USB interface that i've used has worked perfectly... and it's what i expected to find in this $40,000 Camaro. i expected to have to mess around with it, figure out how it works, and figure out how i'd have to organize all my music..... NOT to go to the dealer every few weeks with a laundry list of problems that i've been having with it. i can't wait for this TSB to be released... we'll all see it before my dealer does, no doubt. |
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10-21-2010, 10:16 AM | #69 |
Drives: 2017 2SS 50th Anv, 1972 RS Join Date: Mar 2009
Location: Oklahoma City
Posts: 1,588
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This is really strange and I probably shouldnt type this - knock on wood - I have CC/CE and use a USB stick and at other times used a new iPOD. I never had any issues at all. I dont get it. I also use my bluetooth all the time. Maybe I am missing something. The only thing I dont like is if I am listening to the radio, get out of the car, get back in, it defaults to my iPOD all the time instead of the source I was last listening to.
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10-21-2010, 11:31 AM | #70 | |
Drives: 2010 Camaro 1LT RJT Join Date: Feb 2010
Location: San Diego, CA
Posts: 1,951
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