10-31-2012, 01:34 AM | #29 | ||
Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009
Location: AZ
Posts: 68
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What he said....to the letter! right now they are sitting in my office in the box awaiting replies from AAC. Asked for Jonathan's manager's email...nothing sent yet. The next time I send a reply ....a copy of this thread is accompanying the email.
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-Will(Shazam613)
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11-02-2012, 02:26 PM | #30 |
Drives: 2004 maserati coupe Join Date: Jun 2010
Location: nola
Posts: 176
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WOW for the first time in a long time I am speechless
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11-02-2012, 02:50 PM | #31 |
Drives: 2010 SS/RS M6/2500HD Lmm LTZ Join Date: Apr 2012
Location: South Georgia
Posts: 2,543
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I have only been on here for a few months and have seen more complaints against AAC thank any other vendor. Mirrors, markers...hell most everything they sell.
Everything on my truck (15k) came from on site vendors on a sister forum and I've never had experiences like those I've seen on here. On c5 I see more and more of this going on. It's a shame because it hurts the reputable vendors on here. Honestly I'm scared to order from most now. Customer service is EVERYTHING in business. The one I own would surely fail if I conducted business like these guys. I ate 8k one time to please a customer. Over the last four years they've spent over 20k with me. He can attest to the sole reason being customer service. I'm a small timer; you'd think they'd KNOW better. |
11-02-2012, 02:53 PM | #32 |
Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009
Location: AZ
Posts: 68
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Fired off another email to AAC this morning asking to speak to senior management since the last email sent on Oct 26 was auto responded with a message about limited email at SEMA. Can only guess fixing issues is less important.
Received another round of automated e-mails. Guess I'm not really surprised. Sent from my DROID RAZR using Tapatalk 2
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-Will(Shazam613)
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11-02-2012, 03:06 PM | #33 | |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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They will get back to you, just give them until SEMA is over. |
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11-02-2012, 03:20 PM | #34 | ||
Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009
Location: AZ
Posts: 68
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I guess AAC doesn't share that thought. Another lesson learned. Quote:
Thanks again for the support! Definitely means alot!
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-Will(Shazam613)
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11-03-2012, 04:57 AM | #35 |
Drives: 2012 Camaro LT Join Date: May 2012
Location: Cleburne, Texas
Posts: 391
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Definitely keep us informed of how this turns out. I'm curious.
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11-03-2012, 10:45 AM | #36 | |
Drives: 2011 5.7L Tundra Double-Cab X-SP Join Date: Mar 2012
Location: Birmingham, AL
Posts: 2,031
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It's hard to imagine they would've let something that pathetic looking slip by if what I'm gathering is correct. Good luck |
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11-03-2012, 11:05 AM | #37 | |
Account Suspended
Drives: 2011 Camaro LS Join Date: Dec 2010
Location: NY
Posts: 1,117
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11-03-2012, 12:37 PM | #38 | |
Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009
Location: AZ
Posts: 68
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AAC shipped them with the glue holding the bulb in and the silicone job. Supposedly to keep the moisture out. Retaining "clips" were supposed to hold the bulb in. NO retaining clip was found on the right headlamp and the left still has the silicone on it. I assume if I take the silicone off the left one, it's probably a glued in bulb with no retaining clip as well.
Now the interesting thing is, per some of the posters of this thread, there should not be clips on these at all. IF they are true Morimoto D2S projectors as AAC advertised. From what I have researched, my headlamps were NOT retrofitted with Mirimoto projectors. From AAC's Retrofit thread http://www.camaro5.com/forums/showth...t=HID+retrofit ==== That is RIGHT! We are NOW offering Retrofit Services for Camaro5 Forum Members. You can now have fully-functional Bi-Xenon Projector Headlights on your non-RS Chevy Camaro with our retrofitting service. Here is how it works: 1) Ship your factory headlights to Advanced Automotive Concepts. 2) We ship you back retrofitted Xenon Headlights ready to install! <SNIP> What do you get for $489? 1) Morimoto D2S true Bi-Xenon HID Projectors: 2) "Gating Gun" Style Projector Bezels: 3) ORACLE D2S Xenon Conversion Kit: ==== So at this time I'm waiting to see what AAC plans to do. Quote:
===== On Thu, Oct 25, 2012 at 4:20 PM, <jonathan@aacstyle.com> wrote: Will, The reason that we use silicone on the back of the housings is to ensure that you do not get any moisture inside of your headlights; we do this with every Camaro retrofit that is installed here. If you are missing the retaining clips we can replace them here; I am not sure why they were missing though. Unfortunately we are not able to modify the Morimoto projectors in any way because this is how they come from the factory. If you would like to contact the factory that manufacturers the projectors you may be able to get them to redesign a set projectors specifically for you.
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-Will(Shazam613)
Last edited by Shazam613; 11-03-2012 at 12:55 PM. |
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11-04-2012, 04:36 PM | #39 |
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Well you figure it hurts their business. It is all about politics.
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The DREAM is free... It's the HUSTLE that is sold seperately
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11-04-2012, 04:42 PM | #40 | |
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The DREAM is free... It's the HUSTLE that is sold seperately
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11-04-2012, 05:49 PM | #41 |
Account Suspended
Drives: 2011 Camaro LS Join Date: Dec 2010
Location: NY
Posts: 1,117
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But it seems as if they think its done correctly. They are using knock off parts as well. They advertise as using moritomo products but are using knock offs.
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11-04-2012, 05:54 PM | #42 |
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It's a shame.
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The DREAM is free... It's the HUSTLE that is sold seperately
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aac, hid retrofit |
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