Procedure for missing ZL1 certificates....

[Mpsmith1]

Originally Posted by unstable vic

Got mine after 3 weeks of owning the car. Also got a call from a factory ZL1 engineer last week asking me how I like the car and if he could explain anything about it to me. We had a great 20 minute conversation. I asked him a lot of questions, including the track apps and the common mods done on these cars. I think it says a lot for a company to do this. Way to go GM.

That's really pretty cool! No love here. I can't even get a certificate, much less acknowledgement that I bought it! LOL...

[Kennedy SS]

An update for us Canadians. Certificates are still available from GM Canada, just need to call GM Canada customer service, 1-800-263-3777. The guy I spoke with had no idea the certificates existed, but managed to find out about them and have mine sent to me. Got them in the mail a week ago for my 2013 ZL1 purchased in October 2012.

[junior2ssrs]

I bought a new 2013 ZL1 recently and sent an email to the address listed in the forum and got the following BS response. Not very happy and can't believe in the digital day and age they can produce one for me.

We understand your enthusiasm; however, certificates for 2013 model or earlier are no longer available. We are hoping for your understanding on this matter.

[Cooks ZL1]

I did the form at least 6-8 months ago and have yet to receive anything. Anyone have this problem?

[Normagene]

Originally Posted by Cooks ZL1

I did the form at least 6-8 months ago and have yet to receive anything. Anyone have this problem?

I got my certificate about 27 months after I purchased my ZL1. The car is definitely FAST, but Chevrolet Customer Service is SLOWER than Postal Snail Mail.

Maybe you can get that Gyro-copter mailman, oh wait, he's probably in jail. Never mind.

[RedRock ZL1]

Originally Posted by Ryzer

After several emails I finally got my certificate. I have to give credit to a certain GM care specialist because she was determined to get this for me. So it is possible to get this even if you're from Canada, just takes a bit longer is all. If any other Canadian members want that certain GM care specialist's email just PM me and I'll pass along the info.

Thanks for the contact info Ryzer, I received my certificate last week.

[232_ray]

Just got this email 2 days ago. They suck!!! I originally never got one now this when I request for the original-------------
--Customer Relationship Specialist: Cy


Dear Raymond,


Thank you for contacting the Chevrolet Customer Assistance Center. Please consider this as confirmation of our receipt of your email. I understand that you are requesting a ZL1 Certificate for your 2013 Chevrolet Camaro.


Chevrolet Camaro ZL1 Certificate for 2013 or earlier models are no longer available. We sincerely apologize for the inconvenience this has caused you.

[232_ray]

They truly suck for that!!! I'd have been happy if they sent me something in crayon but all of a sudden 2013 model aren't available??? What's the difference between the 2013 and 2014 really?? Totally different paper, format? Is it a big deal secret from 1 year to another in a 2/3 year old car??? WOW Chevrolet way to piss off a long time customer for something as simple as a printed piece of paper!!!

[69428SCJ]

Ah, that's crap! I just bought my 2013 new just about a month ago and was REALLY looking forward to getting mine. I bet if we reach high enough (Alan Batey) we can loosen up a couple 2013 certificates!

[Normagene]

Originally Posted by 69428SCJ

Ah, that's crap! I just bought my 2013 new just about a month ago and was REALLY looking forward to getting mine. I bet if we reach high enough (Alan Batey) we can loosen up a couple 2013 certificates!

Wow! How the heck did ya find a NEW 2013??? The dealer forgot he had one in his basement??? What was the discount on a NEW 2 year old ZL1?

I haven't even seen any new 2014s around here. And only a few 2015s, ZL1s that is, seems to be plenty of six cylinders though.

[69428SCJ]

Originally Posted by Normagene

Wow! How the heck did ya find a NEW 2013??? The dealer forgot he had one in his basement??? What was the discount on a NEW 2 year old ZL1?

I haven't even seen any new 2014s around here. And only a few 2015s, ZL1s that is, seems to be plenty of six cylinders though.

One of my soldiers who works for the Chevy dealer told me about it. He said it's been sitting on the lot for two years and nobody wanted it. Many close calls to selling it, but no trigger pulls. People buy trucks in Huntington WV, not $60,000 automatic sports cars I guess, so I got it for about 10k under sticker. Took delivery of it with 90 miles on the odometer!

[Steven Vaccaro]

Thanks for posting this. I'm going to give it a try.

[HammerZL1]

I just received the letter and certificate yesterday. I am not the original owner so that was pretty cool to be able to get one still.