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Old 01-03-2016, 06:42 PM   #15
DentinFender
 
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Thanks, you mean just shutting down my phone for a few minutes and re-booting it, hopefully that might clear up any issues?
yes... exactly.

It might not help, but it is an easy try... It has helped sometimes when my iphone is doing silly things with the ford sync in the Escape I own.
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Old 01-03-2016, 06:51 PM   #16
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Off topic, just a little, I transferred all my iTunes music to a flash drive, works great and very easy to do. Just plug into sub and go
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Old 01-03-2016, 06:51 PM   #17
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USB, damn auto correct
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Old 01-03-2016, 11:46 PM   #18
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Thanks, you mean just shutting down my phone for a few minutes and re-booting it, hopefully that might clear up any issues?
Did this fix it for you Zack? I had to do this with my phone because of a few glitches I was noticing after connecting to the Car Play and it fixed them. Also would check the USB cord as stated, I had mine disconnect a few times with an older cord I was using, I switched to a new cord and haven't had any issues since. Hope it's nothing major.
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Old 01-04-2016, 12:06 AM   #19
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Did this fix it for you Zack? I had to do this with my phone because of a few glitches I was noticing after connecting to the Car Play and it fixed them. Also would check the USB cord as stated, I had mine disconnect a few times with an older cord I was using, I switched to a new cord and haven't had any issues since. Hope it's nothing major.
I just got a new Iphone 6s about 2 weeks ago. Because the Iphone 4 would not work. The new Iphone 6s I got worked fine with the apple carplay ever since I got it. But this past Saturday, I got no carplay icon showing on the screen. They are all new cords as well to go with the 6S. I will try another cord. But, I will call the dealer tomorrow. I don't think the apple store will help me, it might be out of their realm. The carplay is activated on the phone itself. AND like I said before, it was working fine since day 1. Very frustrating!
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Old 01-04-2016, 12:26 AM   #20
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man that sucks, yeah sounds more like a service department issue than an apple store issue, hope it's a quick fix.
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Old 03-16-2017, 01:01 PM   #21
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My carplay isnt working either

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Originally Posted by Zack46 View Post
My Apple Car Play was working fine up until today in my 2LT. Typically, when it would work I would just plug my iphone 6S into the cars USB port and the Apple Car Play icon would display on the 8" infotainment screen. Now, tonite, I plug it in BUT NO apple car play icon shows. What gives?
However, The Bluetooth is working fine. I turned off the car. Let it sit for a few minutes. Than turned on the car, Bluetooth came on, I made sure my Iphone 6S was plugged in, BUT still no apple car play icon displays.

Anybody else's apple car play not working?

What did you do to fix it?

Very frustrating....................................... .................


My apple carplay stopped working about 3 months after i got the car. So far what i have done is a reset within the radio settings and a hard reset my iphone. That didn't solve the problem so i took the car to the dealer and after 3 days they diagnose it(with GM's help) the radio module needing replacement. It was replaced today and the dealer just called to tell me that carplay still doesnt work. So they are calling GM because they can't solve the issue alone. Were you able to solve this issue? Did you go to the dealer and if so what did they do to fix it? I know it's not my ports cuz the phone still gets a charge and i know it's not the cable cuz i used 2 different iphone cables. The ones that come with the phone when purchased. I tried it with my iphone 6s+ and an iphone 6.
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Old 03-16-2017, 03:53 PM   #22
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I had the same issue just happen today on my 2016 SS. It's not a daily driver so it's not being over used or abused. Wife used her phone on it roughly 10 days ago. Tried mine today and nothing, won't even charge. Tried it on her iphone and nothing again. Then proceeded to try her iPhone cord on both phones...again not even a charge. Wondering if the USB ports lost power or tripped a fuse or something. Only got about 1100 miles on it thus far. Bluetooth works fine to play music and use for the phone. I use the carplay for the maps from my phone primarily since the navigation leaves something to be desired in these Chevrolets. Still love them but their nav screen sucks.
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Old 03-16-2017, 06:00 PM   #23
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Lots of us have had problems with the actual USB connection. Go look it up in a search.

If your cords are working in terms of using them elsewhere (to charge the phone or sync it to a PC) then it could be the USB connection broke in your car.

When you plug it in, is it starting to charge? I know it won't connect to Carplay but I'd like to know if electricity is moving through it.

1. Test the cords you are using by using them for regular charging OR syncing to PC.
2. Check if the cords are at least pushing power through to the phone by seeing if it will charge in the car.

If the USB Connection is broken, GM will need to replace it for you. Hopefully faster than it took to fix mine.
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Old 03-24-2017, 12:50 PM   #24
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Quote:
Originally Posted by bpang1234 View Post
Lots of us have had problems with the actual USB connection. Go look it up in a search.

If your cords are working in terms of using them elsewhere (to charge the phone or sync it to a PC) then it could be the USB connection broke in your car.

When you plug it in, is it starting to charge? I know it won't connect to Carplay but I'd like to know if electricity is moving through it.

1. Test the cords you are using by using them for regular charging OR syncing to PC.
2. Check if the cords are at least pushing power through to the phone by seeing if it will charge in the car.

If the USB Connection is broken, GM will need to replace it for you. Hopefully faster than it took to fix mine.
Thanks. I will be taking mine in next week for a service and dealer will be looking at the USB as well. Will try to keep you posted.
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Old 03-26-2017, 05:29 PM   #25
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I highly recommend this thread for anyone who's phone is NOT being recognized by the USB ports. That is the phone isn't even being charged. I did the battery reset and everything was normal two mins later.

http://www.camaro6.com/forums/showthread.php?t=435358
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Old 05-16-2017, 01:26 PM   #26
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This problem recurred two weeks ago. I need to fix it yet, but there's gotta be a permanent fix for this from GM.
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Old 05-28-2017, 12:22 PM   #27
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Quote:
Originally Posted by Zack46 View Post
My Apple Car Play was working fine up until today in my 2LT. Typically, when it would work I would just plug my iphone 6S into the cars USB port and the Apple Car Play icon would display on the 8" infotainment screen. Now, tonite, I plug it in BUT NO apple car play icon shows. What gives?
However, The Bluetooth is working fine. I turned off the car. Let it sit for a few minutes. Than turned on the car, Bluetooth came on, I made sure my Iphone 6S was plugged in, BUT still no apple car play icon displays.

Anybody else's apple car play not working?

What did you do to fix it?

Very frustrating....................................... .................
Two things you can do, 1 is get an Apple cord. 2 if it still doesn't work you will need to do a global reset, which is to remove the positive side of the battery, and touch it against the negative terminal of the battery. I've had to do this a few times, and actually an going to do it in a few minutes. Pretty easy.

Open your truck, on the right side you will see a plastic script, (one of those plastic Xmas tree shaped fasteners. Remove it, pull the liner away to expose the battery. there is a plastic cover to remove it, squeeze both sides, and it should slide off. next you will need a 13 MM wrench or socket and ratchet, remove the RED lead. be careful . Then touch the removed battery lead against the NEGATIVE terminal of the battery. Then reinstall everything as you took it apart.

This should reset your apple car play.
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Old 06-05-2017, 08:20 AM   #28
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This problem recurred two weeks ago. I need to fix it yet, but there's gotta be a permanent fix for this from GM.
There is a fix. Bulletin 17-NA-019. Your dealership can update the radio software.
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