zl-1 owners who had mufflers warrantied please read - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

joes407 · 03-21-2013, 10:29 PM

Took my Z in for oil change and showed dealer my exhaust with the muffler guts coming out. They said chevy hasnt acknowledged this problem and denied the repair request. I showed them the exhaust thread from here and they said get an r.o number from one of the people that had this issue fixed.

SRT8Tech · 03-22-2013, 05:30 AM

HUH??? So, because "chevy hasn't acknowledged this PROBLEM" they did not fix it????

Its freakin broken and has a warranty so they sholud fix the damn broken part regardless. This warranty BS is getting widespread in Ford, Chevy and Dodge stuff.

Blackdevil77 · 03-22-2013, 05:41 AM

Quote:

Originally Posted by joes407

Took my Z in for oil change and showed dealer my exhaust with the muffler guts coming out. They said chevy hasnt acknowledged this problem and denied the repair request. I showed them the exhaust thread from here and they said get an r.o number from one of the people that had this issue fixed.

Sounds like typical GM when it comes to warranty work. You wouldn't even believe the stories I went through with my G8.

SRT8Tech · 03-22-2013, 06:55 AM

Im sure there is somebody in here that has an R/O number they can give you that has had the mufflers replaced. I still don't think that its up to you to prove that its a PROBLEM when the damn packing in the muffler is coming out.

FINALLYSATISFIED · 03-22-2013, 07:07 AM

Quote:

Originally Posted by joes407

Took my Z in for oil change and showed dealer my exhaust with the muffler guts coming out. They said chevy hasnt acknowledged this problem and denied the repair request. I showed them the exhaust thread from here and they said get an r.o number from one of the people that had this issue fixed.

I had my fixed, even after I purchase it used. The dealership ordered the exhaust installed it once the part came in. Brand new exhaust. I had no issues here, I have the reciept I believe in my car but my car is currently at the body shop getting a few things done.

Anyway I can help?

All-American ZL1 · 03-22-2013, 11:56 AM

I had my whole exhaust replaced as well, try ferman chevrolet in brandon if its not too far from you. Thats who helped me out

hognutz · 03-22-2013, 12:09 PM

my .02 try a different dealership. I have always had good luck with waranty but I will be complete a-hole if I have to.

The dealership is obviouily full of crap in some way because I know I have seen at least 4 people have there replaced under waranty.

Waranty is not through the dealership you buy from but the whole network.

RoadMonkey · 03-22-2013, 12:18 PM

I hate to hear this happening to you! I might come unglued...but IMO, you have a dealership concern and not a Chevy concern with the denied repair request. Just giving my opinion.. I've been in dealership life since I was 16 and that is not how they should handle a claim.

ZL1-V · 03-22-2013, 12:41 PM

Just ask the same dealer is this covered under the emissions warranty or not, if they say no they are lying. Tell them you will report them as such. Just my 2 cents! The other thing is why won't you name the dealer you went to get service? It's not a secret, and chances are someone else may have had a problem with them.

strych9 · 03-22-2013, 01:45 PM

Quote:

Originally Posted by ZL1-V

Just ask the same dealer is this covered under the emissions warranty or not, if they say no they are lying. Tell them you will report them as such. Just my 2 cents! The other thing is why won't you name the dealer you went to get service? It's not a secret, and chances are someone else may have had a problem with them.

Exhaust is not covered under emissions warranty (except the cats). Exhaust is covered under 3/36 warranty.

Regardless, IF your muffler has a visible defect, they are required to replace it under warranty. If you are just trying to be proactive and get it replaced without signs of issue (which would make no sense), then the dealer is correct.

If there are several owners having the same issue, it might be wise to wait a bit and see if GM issues a TSB for the problem. If that's the case, they would likely upgrade the replacement part so it doesn't happen again.

Vangres · 03-22-2013, 04:54 PM

I lost my warranty In 3 weeks ^_^

joes407 · 03-22-2013, 05:22 PM

Quote:

Originally Posted by ZL1-V

Just ask the same dealer is this covered under the emissions warranty or not, if they say no they are lying. Tell them you will report them as such. Just my 2 cents! The other thing is why won't you name the dealer you went to get service? It's not a secret, and chances are someone else may have had a problem with them.

Its not a secret, my dealer is courtesy chevy by the airport and i will say ive never had an issue there. They always take very good care of me

joes407 · 03-22-2013, 05:31 PM

Im not being preventative. The muffler packing is visible w a flashlite although its not hanging out the tailpipe like some pics i saw here.

FINALLYSATISFIED · 03-22-2013, 08:37 PM

Quote:

Originally Posted by joes407

Im not being preventative. The muffler packing is visible w a flashlite although its not hanging out the tailpipe like some pics i saw here.

I'd recommend just taking it to a different dealer

03-21-2013, 10:29 PM	#1
joes407 Drives: 2014 ZL1m6 red hot #569 Join Date: Dec 2009 Location: florida Posts: 2,422	zl-1 owners who had mufflers warrantied please read Took my Z in for oil change and showed dealer my exhaust with the muffler guts coming out. They said chevy hasnt acknowledged this problem and denied the repair request. I showed them the exhaust thread from here and they said get an r.o number from one of the people that had this issue fixed.

03-22-2013, 05:30 AM	#2
SRT8Tech 2013 Super Bee Drives: 2013 Super Bee Join Date: Nov 2011 Location: Jacksonville FL. Posts: 711	HUH??? So, because "chevy hasn't acknowledged this PROBLEM" they did not fix it???? Its freakin broken and has a warranty so they sholud fix the damn broken part regardless. This warranty BS is getting widespread in Ford, Chevy and Dodge stuff. __________________ 2007 Procharged SRT8 Charger..........SOLD 2010 Mopar 10 Challenger.................SOLD 2010 R/T Classic Challenger...............SOLD 2011 392 Challenger.........................SOLD 2012 mid 10 second 1/4 mile GT500.... SOLD Current ride *100% stock 2013 Plum SuperBee............best of 12.407 @ 114.28 for now.* Tune, CAI and Drag radials. Best of 12.00 @ 115.74

03-22-2013, 06:55 AM	#4
SRT8Tech 2013 Super Bee Drives: 2013 Super Bee Join Date: Nov 2011 Location: Jacksonville FL. Posts: 711	Im sure there is somebody in here that has an R/O number they can give you that has had the mufflers replaced. I still don't think that its up to you to prove that its a PROBLEM when the damn packing in the muffler is coming out. __________________ 2007 Procharged SRT8 Charger..........SOLD 2010 Mopar 10 Challenger.................SOLD 2010 R/T Classic Challenger...............SOLD 2011 392 Challenger.........................SOLD 2012 mid 10 second 1/4 mile GT500.... SOLD Current ride *100% stock 2013 Plum SuperBee............best of 12.407 @ 114.28 for now.* Tune, CAI and Drag radials. Best of 12.00 @ 115.74

03-22-2013, 12:09 PM	#7
hognutz Drives: 2013 ZL1 Join Date: Oct 2011 Location: tangent or Posts: 2,984	my .02 try a different dealership. I have always had good luck with waranty but I will be complete a-hole if I have to. The dealership is obviouily full of crap in some way because I know I have seen at least 4 people have there replaced under waranty. Waranty is not through the dealership you buy from but the whole network. __________________ shopping for 2017+1le or zl1 2009 CTS-V -sold 2015 Hellcat-sold 2013 ZL1 -sold 2007 Z06- sold 2014 Chrysler 300 2011 Duramax 8" lift, deleted tuned

03-22-2013, 12:18 PM	#8
RoadMonkey that's how we do it Drives: '20 ZL1 / A10 Shadow Gray Join Date: Oct 2010 Location: South Carolina Posts: 373 View My Garage	I hate to hear this happening to you! I might come unglued...but IMO, you have a dealership concern and not a Chevy concern with the denied repair request. Just giving my opinion.. I've been in dealership life since I was 16 and that is not how they should handle a claim. __________________ ..."It's All Good" -Todd formerly maddog360 -drives: '20 ZL1/A10 Shadow Gray -rides: Harley-Davidson FLHRSE5 110ci-aka Road King [COLOR=#ff0000][COLOR=black]'02 Camaro SS/SLP 6spd

03-22-2013, 11:56 AM	#6
All-American ZL1 Chevy Power Drives: 13 ZL1 M6 #123, '98 Jeep Wrangler Join Date: Dec 2011 Location: Tampa Posts: 134 View My Garage	I had my whole exhaust replaced as well, try ferman chevrolet in brandon if its not too far from you. Thats who helped me out

03-22-2013, 12:41 PM	#9
ZL1-V Drives: 2013 Camaro ZL1 Join Date: Dec 2012 Location: Dallas, Texas Posts: 2,155	Just ask the same dealer is this covered under the emissions warranty or not, if they say no they are lying. Tell them you will report them as such. Just my 2 cents! The other thing is why won't you name the dealer you went to get service? It's not a secret, and chances are someone else may have had a problem with them.

03-22-2013, 04:54 PM	#11
Vangres Timed Rage Drives: Mercedes Benz 300 C sport Join Date: Dec 2012 Location: Malden, MA Posts: 488 View My Garage	I lost my warranty In 3 weeks ^_^

03-22-2013, 05:31 PM	#13
joes407 Drives: 2014 ZL1m6 red hot #569 Join Date: Dec 2009 Location: florida Posts: 2,422	Im not being preventative. The muffler packing is visible w a flashlite although its not hanging out the tailpipe like some pics i saw here.