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Old 09-29-2012, 01:23 AM   #15
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Nothing new from AAC. I think AAC stands for Always Automotive Crap. They don't have standards or quality control. How are they still in business.
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Old 09-29-2012, 01:29 AM   #16
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You should not pay Shipping for their own screw up How do they even assume they can get away with sending such a messed up piece ?
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Old 09-29-2012, 01:30 AM   #17
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That seems about right from what I remember of AAC.

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Typical of that company.

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AAC producing And shipping out BAD product? No way lol, look on the bright side it's under warranty! You will just have to pay to ship it back and wait another couple weeks to pay again to get it shipped back to you

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Nothing new from AAC. I think AAC stands for Always Automotive Crap. They don't have standards or quality control. How are they still in business.
Looks like we got some AAC haters in the house. I've made quite a few orders with AAC and never had an issue.
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Old 09-29-2012, 02:02 AM   #18
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sent a PM, inbox full. called, no answer. emailed...still waiting.
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Did you PM Jonathan or AACStyle at least?
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Old 09-29-2012, 02:05 AM   #19
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yeah. either way i have to pay to send them back, wait a week. they re-paint, wait a week. send them back, wait a week. it will be another 3 weeks or a month before i see a so called "improved paint job". for damn near $700 i would expect something better.
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You should not pay Shipping for their own screw up How do they even assume they can get away with sending such a messed up piece ?
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Old 09-29-2012, 02:29 AM   #20
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Personally I have had nothing but good experience from AAC. I would deff hit up jonathan and talk to him. Should get this squared away for you
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Old 09-29-2012, 03:38 AM   #21
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Looks like we got some AAC haters in the house. I've made quite a few orders with AAC and never had an issue.
Don't get me wrong, AAC has some interesting concepts, however, these pictures are prime examples of why some of their customers are upset. Can you blame the OP? This isn't accidental, this is just pure laziness of the company not painting it all the way and making sure that it is packaged safely.
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Old 09-29-2012, 05:24 AM   #22
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Don't get me wrong, AAC has some interesting concepts, however, these pictures are prime examples of why some of their customers are upset. Can you blame the OP? This isn't accidental, this is just pure laziness of the company not painting it all the way and making sure that it is packaged safely.
Nope I don't blame the OP at all. Ill be pissed as well if my mirrors show up in that condition. Especially after a 4+ month wait.
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Old 09-29-2012, 05:53 AM   #23
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Sorry to hear.
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Old 09-29-2012, 06:08 AM   #24
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WTF! Holy crap. AAC better chime in. If mine show up in that condition....

How could they ship those out like that?! Where is the quality control AAC?!
They have always made things right for me, but their quality control SUCKS. It took AAC 3 times to get me a set of P13W bulbs that were not broke. It was not the bulb, but the receptacle that plugged it to the harness that was broke. When I called they took care of me but would not accept responsibility. She kept saying it must have been broke in shipping... there is no way we would ever let something leave here like that. I kept saying… if they were broke during shipping why are there no broken pieces in the package? The receptacles were broke before they ever even put them in the package. I have done business with then since and have had no problems. It got to the point the last time I ordered a product from them I actually videotaped myself opening the package for my own protection so I would not have to hear that I had something to do with the damage. Great products and some great people working there, but quality control does SUCK!!!... This just confirms it. I would have thought after 3 attempts that they would have knocked of something in the price… Nope.
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Old 09-29-2012, 07:04 AM   #25
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After dealing with them with the HOD bulb issue (basically started an electrical fire) I spoke with their customer service who wanted me to send them in to get warranty work and they'd send them back even after I told her there's NO WAY I'd ever put them back in my car. Well after some frustration, I basically emailed EVERYONE at AAC I could find an email for. Tiffanie finally got a hold of me, and I got a refund on that, and I also got my $100.00 deposit on these mirrors back. I didn't like that they had A. Bad customer service. B. Stories of bad quality products - I think I made the right decision.
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Old 09-29-2012, 07:11 AM   #26
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Its funny how all the AAC lovers are like Jonathan will get you right. Well he shouldnt have too get you right in the first place. If their products were top notch and didnt fail every other customer then no one would be hating on them. Theres too many of these threads floating around IMO.

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Old 09-29-2012, 07:30 AM   #27
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Its funny how all the AAC lovers are like Jonathan will get you right. Well he shouldnt have too get you right in the first place. If their products were top notch and didnt fail every other customer then no one would be hating on them. Theres too many of these threads floating around IMO.

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I think it's easier to remember the threads with bad experiences than the ones with good experiences. If I was frustrated and wanted to get some awareness of my unresolved issue, I would make a thread. I had a good experience with AAC but didn't bother to make a post. They sent me 5202 Plasmas instead of P13W Plasmas. I called and was asked to email a picture. They sincerely apologized and sent me the correct ones. I didn't ship anything back. Did I make a thread before or after I contacted them? No. Members have posted threads about other Camaro5 vendors to resolve their problems in public. AAC is not alone. I'm sure with the amount of business that they are getting, there will be some slip-ups.
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Old 09-29-2012, 07:44 AM   #28
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I think it's easier to remember the threads with bad experiences than the ones with good experiences. If I was frustrated and wanted to get some awareness of my unresolved issue, I would make a thread. I had a good experience with AAC but didn't bother to make a post. They sent me 5202 Plasmas instead of P13W Plasmas. I called and was asked to email a picture. They sincerely apologized and sent me the correct ones. I didn't ship anything back. Did I make a thread before or after I contacted them? No. Members have posted threads about other Camaro5 vendors to resolve their problems in public. AAC is not alone. I'm sure with the amount of business that they are getting, there will be some slip-ups.
Well said, but your experience is just another example of the companies inconsistencies. They seem to have a history with members on this forum getting the wrong part which has also happened to me and I did not mention, or getting damaged products.
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