04-03-2012, 02:25 PM | #1 |
Drives: '06 Tacoma, '11 Durango, '12 SW 1SS Join Date: Aug 2011
Location: Carson City
Posts: 400
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2012 camaro recall notice..............
4/3/12:
When I got home this morning I was greeted with a phone message from my local dealer in reference to a recall notice for my 2012 camaro (purchased 11/22/11). The service manager hasn't returned my response call yet and I'm freaking out as to what it may be all about!!?? Anyone????????????
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2012 1SS LS3; Borla S type axle back and CAI, Inc. cold air induction.
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04-03-2012, 02:30 PM | #2 |
Drives: 2012 2SS A6 Join Date: Mar 2012
Location: Douglasville GA
Posts: 647
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subscribing.
Bought my 2012 3/17/12. Haven't heard anything about this, though the dealer did call me today to ask if I was enjoying it. No mention in the VM about such a thing. |
04-03-2012, 02:37 PM | #3 |
Typical Decepticon scare tactics, pathetic!
Good luck! Probably something small. Sent from my Galaxy Nexus using Tapatalk |
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04-03-2012, 03:57 PM | #4 | |
by Odeon
Drives: '12 SS/RS A6 IOM SOLD, '13 1LE IOM Join Date: Nov 2011
Location: Good question
Posts: 1,707
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Quote:
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"Some say it's a waste of time, others say it's an incredible waste of time." "The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy." 2013 IOM SS/RS - 1LE. Born 5/6/2013 (1 of 32 1SS IOM 1LE's) |
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04-03-2012, 04:03 PM | #5 | |
Drives: 2016 Mazda6, 2011 Mustang 5.0 Join Date: Mar 2010
Location: Portage, Wisconsin
Posts: 4,049
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Quote:
Also not sure whether or not the dealer is trying to play some kind of game. In my experience, dealers don't make phone calls for recall notices (or really anything). Normally, those notices would come from GM by mail, and until that happens, I wouldn't even give it a second thought.
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2022 1SS 1LE (Arrived 4/29/22)
"The car is the closest thing we will ever create to something that is alive." . 2022 1SS 1LE (Coming Soon) |
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04-03-2012, 04:58 PM | #6 |
Drives: 2SS 45TH,gfx,blade spoiler,h grille Join Date: Jan 2010
Location: Leechburg PA
Posts: 295
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I just recieved a call from the dealer to get an air-bag recalibration, they have to reprogram it.
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04-03-2012, 05:04 PM | #7 |
Drives: 2012 2SS A6 Join Date: Mar 2012
Location: Douglasville GA
Posts: 647
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when was yours purchased?
I do not like taking my car to the dealership for anything unless I absolutely have to. I should hope mine's already had it's blinker fluid topped off and dilithium crystals aligned. |
04-03-2012, 07:33 PM | #8 |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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If any of you have any questions of possible current recalls send me a message with your VIN and I'll look it over for you. I hope this helps.
Jeff Morris, Chevrolet Customer Service |
04-03-2012, 07:33 PM | #9 |
Drives: '06 Tacoma, '11 Durango, '12 SW 1SS Join Date: Aug 2011
Location: Carson City
Posts: 400
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Bingo! That's what I finally found out this afternoon from the dealer. There is no way that I am taking my camaro in. I spent too much time arguing with the PDI guys back in November when my new baby was delivered, saying "NO" to all of their clean up procedures. I did it all personally and it shows, not so much as a swirl mark anywhere. If I took it in now for some stupid minor air bag glitch, they would ruin the car, guaranteed! I'm an old dude, seen too many dealership horror stories over the decades to change my way of thinking now.
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2012 1SS LS3; Borla S type axle back and CAI, Inc. cold air induction.
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04-03-2012, 07:39 PM | #10 |
Drives: '06 Tacoma, '11 Durango, '12 SW 1SS Join Date: Aug 2011
Location: Carson City
Posts: 400
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Thanks Jeff! I've seen many of your posts of concern and offer to help throughout this site. You seem like an upfront and honest GM employee and I, for one, appreciate your presence here!
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2012 1SS LS3; Borla S type axle back and CAI, Inc. cold air induction.
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04-03-2012, 07:43 PM | #11 |
Drives: 2SS 45TH,gfx,blade spoiler,h grille Join Date: Jan 2010
Location: Leechburg PA
Posts: 295
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picked up mine in early nov., the reprogram takes about 20 min., they didn't wash my car as it was already clean.
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04-03-2012, 09:19 PM | #12 |
Drives: 04 Silverado Join Date: Jun 2010
Location: Floriduh!
Posts: 1,113
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If you guys give me your vin I can look them up on gm vis and let you know about any open recalls notices etc
email is easiest edward.coss@gmail.com |
04-04-2012, 12:13 AM | #13 |
Drives: 2011 2SS/RS LS3/6M Litho#190 Join Date: May 2010
Location: Carmichaels,Pa.
Posts: 2,274
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Program Bulletin Bulletin No.: 12065 Date: April 2012 CUSTOMER SATISFACTION PROGRAM SUBJECT: Airbag Warning Light - Reprogram Module MODELS: 2012 Chevrolet Camaro THIS PROGRAM IS IN EFFECT UNTIL APRIL 30, 2014. CONDITION On certain 2012 model year Chevrolet Camaro vehicles, software in the Sensing and Diagnostic Module (SDM) may cause the airbag warning light to illuminate. This condition does not affect the performance of the airbags, and the airbags will deploy as designed. CORRECTION Dealers are to reprogram the SDM. VEHICLES INVOLVED All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle History screen in GM Global Warranty Management system. Dealership service personnel should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content. For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned. The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program. Page 2 April 2012 Bulletin No.: 12065 PART INFORMATION No parts are required for this program. SERVICE PROCEDURE 1. Determine if diagnostic trouble code (DTC) B101D is set and the AIRBAG light is illuminated. If DTC B101D is NOT set and the AIRBAG light is NOT illuminated, reprogram the inflatable restraint and sensing diagnostic module (SDM). Refer to SDM ProgrammingInstructions in this bulletin. If DTC B101D is set and the AIRBAG light is illuminated, replace the SDM. Refer to Inflatable Restraint Sensing and Diagnostic Module Replacement in SI. Submit a claim using labor code V2565 to close this customer satisfaction program, and then submit a claim under normal warranty for the repair work and diagnostic time. Refer to the published labor time for this repair. SDM Programming Instructions Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) with the calibration update. When using a MDI for reprogramming, ensure that it is updated with the latest software version. Use TIS2WEB on or after 4/2/12 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided. For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal. 1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an approved Midtronics® PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery voltage during programming. 2. Reprogram the inflatable restraint and sensing diagnostic module (SDM). Refer to SI and Service Programming System (SPS) documentation for programming instructions, if required. 2.1 Connect the MDI to the vehicle. 2.2 Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen. Page 3 April 2012 Bulletin No.: 12065 Note: After programming the SDM, a SDM setup is required. Refer to Inflatable Restraint Sensing and Diagnostic Module Programming and Setup in SI. 2.3 Select SDM Inflatable Restraint Sensing and Diagnostic Module -- Programming from the Supported Controllers screen. Note : While programming the SDM, one of the following pop-up screens may be displayed, or one of the following events may occur: message. complete after retrying. If any of the above situations occur and you can’t complete the programming event, perform the following steps: 1. Proceed back to Supported Controllers screen and select SDM Inflatable Restraint Sensing and Diagnostic Module – Programming. DO NOT use "Proceed with Same VIN.". 2. Select Next until the Summary screen is reached. Compare Current part numbers to the Selected part numbers. 3. Using the GDS2 scan tool, build the vehicle and proceed to the “Identification Information” screen using the following path: Module Diagnostics / Inflatable Restraint Sensing and Diagnostic Module / Identification Information. 4. Note the value for parameter name “Software Module 1 Identifier”. Restraint Sensing and Diagnostic Module Replacement in SI. Print the Identification Information screen and retain it with the Repair Order (RO). before contacting the Techline Customer Support Center (TCSC) at 1-800-828-XXXX (English) or 1-800-503-XXXX (French). DO NOT Use “Proceed with Same VIN” to return to return to Supported Controllers screen. 2.4 Follow the on-screen instructions. 2.5 At the Programming Complete screen select Proceed with same VIN. 2.6 Select SDM Inflatable Restraint Sensing and Diagnostic Module -- Setup from the Supported Controllers screen. Note : To perform Setup, the vehicle needs to be cycled in and out of RUN mode (Ignition ON). If not in RUN mode, when required, the Setup procedure will not complete. 2.7 Follow the on-screen instructions. 3. Clear all diagnostic trouble codes (DTCs). Page 4 April 2012 Bulletin No.: 12065 COURTESY TRANSPORTATION – For US and Canada The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines. WARRANTY TRANSACTION INFORMATION Submit a transaction using the table below. Labor Code Description Labor Time V2564 Reprogram SDM 0.4 V2565 Close Customer Satisfaction Program - SDM replaced (repair submitted under normal warranty) 0.1 CUSTOMER NOTIFICATION – For US and Canada General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin). CUSTOMER NOTIFICATION – For Export Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter. DEALER PROGRAM RESPONSIBILITY All unsold new vehicles in dealers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles. Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through April 30, 2014. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the involved vehicle listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. Page 5 April 2012 Bulletin No.: 12065 In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your facility for service through April 30, 2014, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Page 6 April 2012 Bulletin No.: 12065 April 2011 Dear General Motors Customer: We have learned that on your 2012 model year Chevrolet Camaro, software in the Sensing and Diagnostic Module (SDM) may cause the airbag warning light to illuminate. This condition does not affect the performance of the airbags, and the airbags will deploy as designed. Your satisfaction with your Camaro is very important to us, so we are announcing a program to prevent this condition or, if it has occurred, to fix it. What We Will Do: Your GM dealer will reprogram the SDM. This service will be performed for you at no charge until April 30, 2014. After that, any applicable warranty will apply. What You Should Do: To limit any possible inconvenience, we recommend that you contact your dealer as soon as possible to schedule an appointment for this repair. If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 1-800-833-2438 Guam 65-6267-1752 Puerto Rico – English 1-800-496-9992 Puerto Rico – Español 1-800-496-9993 Virgin Islands 1-800-496-9994 Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and yourdealer for details on Courtesy Transportation. We sincerely regret any inconvenience or concern that this situation may cause you. We want you to know that we will do our best, throughout your ownership experience, to ensure that your Camaro provides you many miles of enjoyable driving. Jim Moloney General Director, Customer and Relationship Services 12065
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'11 IOM 2SS/RS LS3/6M HURST - Roto-Fab CAI-Kook's LTs-CORSA-Black Bear tuned Proud Litho owner #190 - Homecoming Litho #120 '15 SILVERADO Z71 1500 LTZ Crew Cab - 6.2 "Midnight Edition" -Airaid intake-CORSA |
04-04-2012, 07:42 AM | #14 |
Drives: 2012 2SS 45th Anniversary LS3 Join Date: Jan 2012
Location: Dayton Nevada
Posts: 667
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Thanks MS3Dale Now I can sleep tonight.....
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