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01-29-2013, 12:55 AM
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#1 |
     Drives: '12 2LT Convertible Join Date: Mar 2012
Location: Belmont, California
Posts: 1,701
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Onstar telling me iPhone app service is offline due to technical issues.
Anyone else heard this or is it BS?
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Mods: GM Locking Gas Cap, RS License Plate Frame, SS Brembos, ZL1 FrontEnd, 14/15 Convertible Top
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01-29-2013, 12:56 AM
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#2 |
Drives: 2016 2SS, 2011 RS (past) Join Date: Aug 2011
Location: The Central Coast
Posts: 909
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I don't think they would lie about that :P
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 Past: 2011 RS, 2013 ZL1 Current: 2016 2SS |
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01-29-2013, 12:58 AM
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#3 |
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Drives: '12 2LT Convertible Join Date: Mar 2012
Location: Belmont, California
Posts: 1,701
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It's been several days of the same story.
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Mods: GM Locking Gas Cap, RS License Plate Frame, SS Brembos, ZL1 FrontEnd, 14/15 Convertible Top
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01-29-2013, 08:40 AM
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#4 |
 
Drives: Camaro Join Date: Oct 2012
Location: Detroit
Posts: 88
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Hi everyone,
The app should be working now. Sorry for any inconvenience. If you are still having issues please log out and restart your phone. If the errors persist after that please send me a PM with the error code you are receiving, type of phone and OS. -Jessica, OnStar Advisor Social Media Team |
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01-29-2013, 09:09 AM
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#5 |
 
Drives: 2011 Camaro 2SS/RS Vert Join Date: Jul 2011
Location: Lubbock Texas
Posts: 421
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Jessica,
I have an OnStar account with many different cars but when I log in it automatically goes to the escalade, how do I change it to work on the Camaro?
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01-29-2013, 09:11 AM
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#6 |
 
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That happened last week to me. Kept telling me that the onstar account did not exist. Cleared up the next morning.
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To my brother Scott, Thank you for your gift. I would give it all back just to have you here again.
Scott N. 08/05/64 09/28/2010 |
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01-29-2013, 10:50 AM
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#7 | |
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Drives: Camaro Join Date: Oct 2012
Location: Detroit
Posts: 88
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Quote:
When you are logged into the app select the Vehicle Tab at the bottom left and select Change Vehicle. Let me know if you have any additional questions. -Jessica, OnStar Advisor Social Media Team |
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01-29-2013, 12:19 PM
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#8 |
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Drives: '12 2LT Convertible Join Date: Mar 2012
Location: Belmont, California
Posts: 1,701
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It is working again now.
 Apparently there was an outage. Maybe Jessica can comment on the duration. ;-) There was another problem though. My password had a special character in it which works great on the web site, but the app silently accepts it without complaining. Then the logon fails. After Jessica kindly pointed this out in a PM, I changed my password and all is well. I did ask that Onstar modify their code to disallow special characters in password setup so this doesn't cause problems for anyone else. I give Jessica a thumbs up  in responsiveness and attitude!
__________________
Mods: GM Locking Gas Cap, RS License Plate Frame, SS Brembos, ZL1 FrontEnd, 14/15 Convertible Top
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01-29-2013, 12:42 PM
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#9 |
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Drives: '12 2LT Convertible Join Date: Mar 2012
Location: Belmont, California
Posts: 1,701
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More accolades to Jessica and Onstar! They gave me extra Onstar time for the inconvenience.
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Mods: GM Locking Gas Cap, RS License Plate Frame, SS Brembos, ZL1 FrontEnd, 14/15 Convertible Top
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01-29-2013, 09:48 PM
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#10 | |
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Drives: 2011 Camaro 2SS/RS Vert Join Date: Jul 2011
Location: Lubbock Texas
Posts: 421
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Quote:
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