Anyone been told by their dealer "we should part ways"

[skipinminn]

OK Now lets see if the GM rep chimes in on this Thread and Ask's who's the dealership in question? This has to look bad at GM.

[2010SS2SS]

Sorry but i call ! No Dealership is going to just say "lets part ways" unless there have been ongoing issues

[CHMSC]

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[CHMSC]

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[Ebbsnflows]

You're more patient than I am...the FIRST time they screwed me over, I'd have gone elsewhere. Of course 45 min is nothing for me. I drive further than that to work...so to prevent persistent and multiple anal-penetrations, I would've gladly driven the extra distance.

[CHMSC]

Originally Posted by strych9

I was recently denied service from my selling dealer. It was a redo of work they had done previously. They told me I had to pay for it or pound sand.

I went to a different dealer, and they took great care of me. I filed a BBB claim against my selling dealer for not standing behind their work.

I agree, since I have gone to another dealer they have been a lot better to me.

[camaroitalia]

Sounds like my dealership lol the guy told me, "you'll have better luck at catching an std than running into problems with your car again".... the car was back into the shop the next week lol

[upflying]

Originally Posted by skipinminn

OK Now lets see if the GM rep chimes in on this Thread and Ask's who's the dealership in question? This has to look bad at GM.

already done

Originally Posted by upflying

Let's identify the dealer for the OP.
http://www.jessupchevrolet.com/

[bigbob11]

Originally Posted by Transformed

Sounds like you need to take his advice!

First post nails it

[driyac]

Sorry guys hate to burst your bubble. But I work in the hospitality field as in Manage hotels and have had to tell numerous guests that they are no longer welcome in my hotel.

This is unfortunate but typically stems from the guest taking advantage or our hospitality, wanting money, never paying for anything, and sometimes a down right dick will allow me to make sure you are never in my hotel. If you complain sooooooooo much that you hurt the moral of my employees you will never step foot in my hotel again.

[The_Blur]

Originally Posted by 2010SS2SS

Sorry but i call ! No Dealership is going to just say "lets part ways" unless there have been ongoing issues

I've seen it. It's rare, but it can happen. It's not necessarily the fault of the customer either.

Originally Posted by driyac

Sorry guys hate to burst your bubble. But I work in the hospitality field as in Manage hotels and have had to tell numerous guests that they are no longer welcome in my hotel.

This is unfortunate but typically stems from the guest taking advantage or our hospitality, wanting money, never paying for anything, and sometimes a down right dick will allow me to make sure you are never in my hotel. If you complain sooooooooo much that you hurt the moral of my employees you will never step foot in my hotel again.

As a business owner, I'm sure you can attest that it isn't easy or fun to tell a customer not to return, but you've got to look out for your employees and your business. Sometimes, solving the problem just creates more opportunities for trouble in the future.

[awfarley]

Originally Posted by driyac

Sorry guys hate to burst your bubble. But I work in the hospitality field as in Manage hotels and have had to tell numerous guests that they are no longer welcome in my hotel.

This is unfortunate but typically stems from the guest taking advantage or our hospitality, wanting money, never paying for anything, and sometimes a down right dick will allow me to make sure you are never in my hotel. If you complain sooooooooo much that you hurt the moral of my employees you will never step foot in my hotel again.

It's a little different when customer survey scores directly increase or decrease your commission, trust me. I see your point but hotels and dealerships are apples and oranges here.

[driyac]

Originally Posted by upflying

already done

Originally Posted by The_Blur

I've seen it. It's rare, but it can happen. It's not necessarily the fault of the customer either.



As a business owner, I'm sure you can attest that it isn't easy or fun to tell a customer not to return, but you've got to look out for your employees and your business. Sometimes, solving the problem just creates more opportunities for trouble in the future.

Employees are the most precious commodity, that we, as managers have. Our staff are some of the most talented, hard working, and great employees that we pay very well for what they do.

[CHMSC]

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