Maryland Speed - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

KCotner96 · 09-05-2017, 07:19 AM

On July 2nd I decided to purchase Kooks headers and a Roto Fab intake from these guys. I was told it would take 2-4 weeks for non coated headers. Here we are in September and neither of the products have yet to ship. I have been told 3 times in the the last 3 weeks when I have called that my items will ship out the following Monday. Gets old when you're told the same thing multiple times and still have yet to receive any of your products. Now after waiting all this time I continue to see more and more bad reviews about this place. This has been the biggest nightmare of a purchase I have ever had.

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pyroguy · 09-05-2017, 08:15 AM

They were always good in the past, but I've seen the reviews you're talking about. If you are tired of waiting give the manufacturers a call directly and see what deal they will give you.

Reichler · 09-05-2017, 08:52 AM

Typical MarylandSpeed BS. Call Kooks directly and get the real story. Don't be surprised when they tell you that MarylandSpeed hasn't even placed the order with them yet.

Used to be a phenomenal supplier, but have tanked hard. We've all sorts of reported issues with this guy over on LS1GTO, and personally know people who have been given the same exact run around.

acammer · 09-05-2017, 09:01 AM

Also have personally known a couple of people whom have fallen victim to the Maryland Speed run around. You've got the right idea, posting in the forum - they usually get responsive when you start making enough noise in a public forum.

JLSuperfly · 09-05-2017, 09:20 AM

There is another thread in the Vendor and Seller review / feedback / experiences section. Good luck.

KCotner96 · 09-05-2017, 09:22 AM

On July 2nd I decided to purchase Kooks headers and a Roto Fab intake from these guys. I was told it would take 2-4 weeks for non coated headers. Here we are in September and neither of the products have yet to ship. I have been told 3 times in the the last 3 weeks when I have called that my items will ship out the following Monday. Gets old when you're told the same thing multiple times and still have yet to receive any of your products. Now after waiting all this time I continue to see more and more bad reviews about this place. This has been the biggest nightmare of a purchase I have ever had.

xc_SS/RS · 09-05-2017, 09:28 AM

Cancel the order and buy the headers somewhere else. Don't get on a forum and complain about it. Hit them where it hurts. Kooks doesn't care who the money comes from.

WoodBoss · 09-05-2017, 09:33 AM

If you do cancel your order check with dynoSteve at RDP, he has been very responsive in the past, I did get my SCT X4 tuner and Roto-Fab intake from him and it only took a couple of days. I'm not sure of the wait on Kooks headers, I went with speed engineering for headers. Good luck in what ever you decide.

saluki · 09-05-2017, 09:35 AM

Quote:

Originally Posted by xc_SS/RS

Cancel the order and buy the headers somewhere else. Don't get on a forum and complain about it. Hit them where it hurts. Kooks doesn't care who the money comes from.

If I don't see my suspension order shipped out by Sunday I am doing that for my stuff. But doing both is the real way to do it.

Quote:

Originally Posted by WoodBoss

If you do cancel your order check with dynoSteve at RDP, he has been very responsive in the past, I did get my SCT X4 tuner and Roto-Fab intake from him and it only too a couple of days. I'm not sure of the wait on Kooks headers, I went with speed engineering for headers. Good luck in what ever you decide.

Will be ordering through steve or straight from BMR if I have to cancel this order.

saluki · 09-05-2017, 09:36 AM

Ooh I have another one to bump this weekend...

KCotner96 · 09-05-2017, 09:38 AM

If I could cancel the order I would've awhile ago. It says in the fine print you can't cancel any orders on Kooks products.

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saluki · 09-05-2017, 09:38 AM

Quote:

Originally Posted by KCotner96

If I could cancel the order I would've awhile ago. It says in the fine print you can't cancel any orders on Kooks products.

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Do a charge back via credit card

Gunmetal Speedster · 09-05-2017, 05:31 PM

They seem to be getting this a lot lately. Members should definitely do their research on here before buying from a vendor, as that doesn't mean all that much here. As much as I love this site and it's administration, I think once a certain negative reputation is reached, the status of vendor should be revoked until things are able to turn around on the vendor's behalf. MS is a good company, or use to be, but because they pay for vendor rights on here members are constantly buying from them and the same complaint comes back time after time. The vendor review section speaks for itself. You would think C5 would refund them and worry more about their members constantly getting the run around rather than allowing them to still be on here after it's painfully apparent that they cant keep up with customer needs.

TheInfamouSS · 09-05-2017, 06:39 PM

Cancel the order and hit up DynoSteve at RDP. He is a great guy, has great prices, and the products get shipped exactly when he says they will. I was lucky enough to go through him with my first ever Camaro purchase, and he is always the guy I contact whenever I need something for my car. I have sent friends to him, and now they are RDP customers because of how great he conducts business.

09-05-2017, 07:19 AM	#1
KCotner96 Drives: 2012 45th Anniversary Join Date: Oct 2014 Location: St Louis, MO Posts: 40	Maryland Speed On July 2nd I decided to purchase Kooks headers and a Roto Fab intake from these guys. I was told it would take 2-4 weeks for non coated headers. Here we are in September and neither of the products have yet to ship. I have been told 3 times in the the last 3 weeks when I have called that my items will ship out the following Monday. Gets old when you're told the same thing multiple times and still have yet to receive any of your products. Now after waiting all this time I continue to see more and more bad reviews about this place. This has been the biggest nightmare of a purchase I have ever had. Sent from my iPhone using Tapatalk

09-05-2017, 08:15 AM	#2
pyroguy Started#gottalovethatblue Drives: ABM #831 Join Date: Apr 2013 Location: TN Posts: 6,919 View My Garage	They were always good in the past, but I've seen the reviews you're talking about. If you are tired of waiting give the manufacturers a call directly and see what deal they will give you. __________________ '10 Camaro 2SS/RS \| Aqua Blue #831 of 3,903 \| Silver Stripes Check out my build thread

09-05-2017, 09:01 AM	#4
acammer GPI Sales Consultant Drives: 2011 Camaro 2SS SGM Join Date: Jul 2016 Location: Weedsport, NY Posts: 2,794 View My Garage	Also have personally known a couple of people whom have fallen victim to the Maryland Speed run around. You've got the right idea, posting in the forum - they usually get responsive when you start making enough noise in a public forum. __________________ GPI Max Package 2.0: Brodix BR7 heads/GPI porting, MAX3 cam, ST2116LSR, BSR Max Lift rockers, LS7 LSXR with 103mm TB, Vararam OTR, Mcleod RXT, G-Force/Strange 9" IRS setup with 4.63 gear. 551whp, 11.1@124mph. *Got a question about a GPI product? Feel free to shoot me a message!*

09-05-2017, 09:22 AM	#6
KCotner96 Drives: 2012 45th Anniversary Join Date: Oct 2014 Location: St Louis, MO Posts: 40	Maryland Speed On July 2nd I decided to purchase Kooks headers and a Roto Fab intake from these guys. I was told it would take 2-4 weeks for non coated headers. Here we are in September and neither of the products have yet to ship. I have been told 3 times in the the last 3 weeks when I have called that my items will ship out the following Monday. Gets old when you're told the same thing multiple times and still have yet to receive any of your products. Now after waiting all this time I continue to see more and more bad reviews about this place. This has been the biggest nightmare of a purchase I have ever had.

09-05-2017, 09:28 AM	#7
xc_SS/RS Drives: 2010 Camaro SS/RS Join Date: Mar 2014 Location: somewhere in MD Posts: 4,883	Cancel the order and buy the headers somewhere else. Don't get on a forum and complain about it. Hit them where it hurts. Kooks doesn't care who the money comes from. __________________ 2010 2SS/RS Z/28 intake, NW, FAST 102, speed engineering LT's, some exhaust, ATI -10% pulley, GM flex fuel injectors, DSX flex fuel sensor, MGW shifter, HP Tuners, some suspension work, stickers and a little weight loss. 12.63 @113.53

09-05-2017, 08:52 AM	#3
Reichler Drives: 2004 GTO & 2005 GTO Join Date: Mar 2014 Location: Lancaster, PA Posts: 303	Typical MarylandSpeed BS. Call Kooks directly and get the real story. Don't be surprised when they tell you that MarylandSpeed hasn't even placed the order with them yet. Used to be a phenomenal supplier, but have tanked hard. We've all sorts of reported issues with this guy over on LS1GTO, and personally know people who have been given the same exact run around.

09-05-2017, 09:20 AM	#5
JLSuperfly Drives: 2014 Red Hot LS3 Join Date: Oct 2014 Location: SF Bay Area, CA Posts: 4,266	There is another thread in the Vendor and Seller review / feedback / experiences section. Good luck.

09-05-2017, 09:33 AM	#8
WoodBoss "Old School" Drives: 2010 2SS L99 Join Date: Apr 2015 Location: Sherrills Ford, NC Posts: 1,295	If you do cancel your order check with dynoSteve at RDP, he has been very responsive in the past, I did get my SCT X4 tuner and Roto-Fab intake from him and it only took a couple of days. I'm not sure of the wait on Kooks headers, I went with speed engineering for headers. Good luck in what ever you decide. Last edited by WoodBoss; 09-06-2017 at 02:44 PM.

09-05-2017, 09:36 AM	#10
saluki Drives: 2017 Silverado Join Date: Mar 2017 Location: Muncie Posts: 217	Ooh I have another one to bump this weekend... __________________ '14 2SS A6, CAI, 2" TSP Headers and tune: SOLD '13 SS @ Burkhart Chassis

09-05-2017, 09:38 AM	#11
KCotner96 Drives: 2012 45th Anniversary Join Date: Oct 2014 Location: St Louis, MO Posts: 40	If I could cancel the order I would've awhile ago. It says in the fine print you can't cancel any orders on Kooks products. Sent from my iPhone using Tapatalk

09-05-2017, 05:31 PM	#13
Gunmetal Speedster Drives: Savitar; The 500rwhp N/A Monster! Join Date: Aug 2016 Location: Middletown, Ohio Posts: 2,914 View My Garage	They seem to be getting this a lot lately. Members should definitely do their research on here before buying from a vendor, as that doesn't mean all that much here. As much as I love this site and it's administration, I think once a certain negative reputation is reached, the status of vendor should be revoked until things are able to turn around on the vendor's behalf. MS is a good company, or use to be, but because they pay for vendor rights on here members are constantly buying from them and the same complaint comes back time after time. The vendor review section speaks for itself. You would think C5 would refund them and worry more about their members constantly getting the run around rather than allowing them to still be on here after it's painfully apparent that they cant keep up with customer needs. __________________ **SOLD504HP/433**TQ \| Night Fury cammed • Cold Air Inductions intake • Bo White ported TB • Speed Engineering 1 7/8 longtubes • NPP catback • QTP low profile cutouts • Powerbond 25% UDP • 3.73 gears • JRE scoop • ZL1 grille • R1 Concepts drilled/slotted rotors • built/tuned by Weapon X Motorsports Instagram \| YouTube \| Build Thread

09-05-2017, 06:39 PM	#14
TheInfamouSS @LS.ACE Drives: 2014 Chevy Camaro 2SS/1LE Join Date: Jan 2017 Location: North Jersey Posts: 296	Cancel the order and hit up DynoSteve at RDP. He is a great guy, has great prices, and the products get shipped exactly when he says they will. I was lucky enough to go through him with my first ever Camaro purchase, and he is always the guy I contact whenever I need something for my car. I have sent friends to him, and now they are RDP customers because of how great he conducts business.