My AAC experience to date... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

FrankT · 12-12-2009, 04:46 PM

I have ordered a few things from AAC. First, the DRL halos I received didn't work. One of them was defective. Talked to Andy (on 11/30) and he Emailed a warranty form to send in with the defective part. Great so far. I am STILL waiting for a replacement! After calling on Wed. of this week, and the first response was that they didn't receive it. Then, they told me it had been shipped and I would receive it on Thursday or Friday. I still don't have it.
Next problem. Ordered a set of 5202 amber bulbs. For the (high) price, I expected a premium bulb. Well, they are just not very bright. Not bright enough for DRL's, anyway. So, I sent these back as unacceptable and got charged a 20% restocking fee for a poor quality part. So, I'm losing confidence in their parts quality and customer service. I then cancelled my afterburner preorder. And to add insult to injury, it took them almost a week after that to credit my Paypal account. Everyone who has ordered from them and had good luck, great. I'm just not impressed with them.

WLDMCDDDY · 12-14-2009, 09:14 PM

I'm finding that out myself the hard way...I feel like it (5202bulbs) is poorly made.. not very bright... The 5202 snap rings broke off installing them into fog lamps... I do alot of traveling, so I was not able to look at this before my 10 days was up. so now I'm stuck with them due to my not being able to return them before the 10 days was up... they will give you a store credit ? wow 350.00 latter ? I also order the HID kit... If i had know this is how it was wired.. I would not have bought this kit... the wireing diagram that comes with it.. has alot to bed desired...

hansenp · 12-15-2009, 11:36 PM

Wow that sucks, I was really close to buying the amber lights myself , you saved me 100.00+ sorry it didnt work out for u

FrankT · 12-16-2009, 11:36 AM

I'm still waiting for my halo ring warranty replacement... guess I'll have to call AAC again today.

jeffny09 · 12-16-2009, 11:38 AM

i feel the pain in this thread!

2010 SSRS · 12-16-2009, 11:47 AM

wow, not good.

Camarorss350 · 12-16-2009, 12:13 PM

i didnt have a great experience either...

i just counted my losses and went elsewhere...

DocHolliday · 12-16-2009, 12:24 PM

Mine wasn't the greatest...the 9 LED for the dome light was simply too big and touches the lens cover. I inquired about it, they stated that yes it was a bit big, and I could return it for a smaller one. WTF sell them then if you know they are too big? And return them? Come on guys, the cost of these things can't be very much, and were you really going to re-sell it so someone else after I used it? Step up to the customer service plate and just offer a smaller bulb.

Whatever...I'm done with them as well. Luckily I was only oout the $27

FrankT · 12-16-2009, 12:48 PM

Quote:

Originally Posted by DocHolliday

Mine wasn't the greatest...the 9 LED for the dome light was simply too big and touches the lens cover. I inquired about it, they stated that yes it was a bit big, and I could return it for a smaller one. WTF sell them then if you know they are too big? And return them? Come on guys, the cost of these things can't be very much, and were you really going to re-sell it so someone else after I used it? Step up to the customer service plate and just offer a smaller bulb.

Whatever...I'm done with them as well. Luckily I was only oout the $27

I replaced my dome light with one from superbrightleds.com. Part number WLED-xLX. $9.95 and comes in different colors. I've used bulbs from them with great success. Also, everything I've gotten from V-LEDS has been good.

loopback · 12-17-2009, 12:11 PM

What didnt make sence is The

194 Wedge Base LED Bulbs

LED Color: RED
# of LEDs: 5 LED
LED Intensity: 3 Chip (Very Bright
$31.64

as apposed to ordering
2010 Chevy Camaro LED Conversion Kit
$29.89 for two bulds

and paying over $5 for a 194 bulb is crazy. Its a LED not rocket science.

FrankT · 12-17-2009, 12:33 PM

Well, AAC said they shipped another halo ring to me yesterday. Maybe they are telling the truth THIS time since I also got emailed a tracking number. We'll see...

brandotron · 12-17-2009, 12:46 PM

Odd that AAC has not responded to this thread.

fieldgoal00 · 12-17-2009, 01:12 PM

I'm surprised that AAC hasn't said anything yet either

FutureCamaroOwner · 12-17-2009, 07:49 PM

Yea me three on that. I have called numberous times to inquire about parts I would like to add when I get my camaro. So what are some other companies that sell this stuff. I want aftermarket Halo's if possible.

12-12-2009, 04:46 PM	#1
FrankT 400HP used to be enough.. Drives: 2010 2SS rs manual Join Date: Aug 2009 Location: Central NC Posts: 772	My AAC experience to date... I have ordered a few things from AAC. First, the DRL halos I received didn't work. One of them was defective. Talked to Andy (on 11/30) and he Emailed a warranty form to send in with the defective part. Great so far. I am STILL waiting for a replacement! After calling on Wed. of this week, and the first response was that they didn't receive it. Then, they told me it had been shipped and I would receive it on Thursday or Friday. I still don't have it. Next problem. Ordered a set of 5202 amber bulbs. For the (high) price, I expected a premium bulb. Well, they are just not very bright. Not bright enough for DRL's, anyway. So, I sent these back as unacceptable and got charged a 20% restocking fee for a poor quality part. So, I'm losing confidence in their parts quality and customer service. I then cancelled my afterburner preorder. And to add insult to injury, it took them almost a week after that to credit my Paypal account. Everyone who has ordered from them and had good luck, great. I'm just not impressed with them. __________________ Build thread: http://www.camaro5.com/forums/showthread.php?t=47925

12-16-2009, 11:36 AM	#4
FrankT 400HP used to be enough.. Drives: 2010 2SS rs manual Join Date: Aug 2009 Location: Central NC Posts: 772	I'm still waiting for my halo ring warranty replacement... guess I'll have to call AAC again today. __________________ Build thread: http://www.camaro5.com/forums/showthread.php?t=47925

12-16-2009, 11:38 AM	#5
jeffny09 Drives: 2010 camaro Join Date: Nov 2008 Location: new york Posts: 5,618	i feel the pain in this thread! __________________ top 10 reason why real men drive stick. 10. A manual transmission is the ultimate in control 9. You can use automotive jargon and not sound like a total tool 8. You can't spell "manual" without "man" 7. Manual transmissions prove you can do more than one thing at a time 6. You can't drift in an auto 5. You can't pull fancy moves in an automatic 4. You get better fuel economy with a stick 3. You’ll never look like a chump if you can drive stick 2. Manual transmission cars are faster 1. Women like a guy who is good with his hands.

12-16-2009, 12:24 PM	#8
DocHolliday Drives: '14 Blade Silver Z51 Join Date: Jun 2009 Location: Northern Virginia Posts: 559	Mine wasn't the greatest...the 9 LED for the dome light was simply too big and touches the lens cover. I inquired about it, they stated that yes it was a bit big, and I could return it for a smaller one. WTF sell them then if you know they are too big? And return them? Come on guys, the cost of these things can't be very much, and were you really going to re-sell it so someone else after I used it? Step up to the customer service plate and just offer a smaller bulb. Whatever...I'm done with them as well. Luckily I was only oout the $27 __________________ Say When

12-17-2009, 12:33 PM	#11
FrankT 400HP used to be enough.. Drives: 2010 2SS rs manual Join Date: Aug 2009 Location: Central NC Posts: 772	Well, AAC said they shipped another halo ring to me yesterday. Maybe they are telling the truth THIS time since I also got emailed a tracking number. We'll see... __________________ Build thread: http://www.camaro5.com/forums/showthread.php?t=47925

12-14-2009, 09:14 PM	#2
WLDMCDDDY Drives: 2011 camaro Join Date: Jul 2009 Location: TEXAS Posts: 73	I'm finding that out myself the hard way...I feel like it (5202bulbs) is poorly made.. not very bright... The 5202 snap rings broke off installing them into fog lamps... I do alot of traveling, so I was not able to look at this before my 10 days was up. so now I'm stuck with them due to my not being able to return them before the 10 days was up... they will give you a store credit ? wow 350.00 latter ? I also order the HID kit... If i had know this is how it was wired.. I would not have bought this kit... the wireing diagram that comes with it.. has alot to bed desired...

12-15-2009, 11:36 PM	#3
hansenp Drives: 2010 Camaro 2 SS/RS Join Date: Sep 2009 Location: San Francisco, California Posts: 416	Wow that sucks, I was really close to buying the amber lights myself , you saved me 100.00+ sorry it didnt work out for u

12-16-2009, 11:47 AM	#6
2010 SSRS Drives: 3 V8 Camaros Join Date: May 2009 Location: The Ocean State Posts: 111,187 View My Garage	wow, not good.

12-16-2009, 12:13 PM	#7
Camarorss350 camaro blogger Drives: 2010 Black on Black SS/RS Join Date: Jul 2009 Location: Central NJ + Atlanta GA Posts: 358	i didnt have a great experience either... i just counted my losses and went elsewhere...

12-17-2009, 12:11 PM	#10
loopback SoCal C5 Family Member Drives: 2010 Black 1SS Join Date: Oct 2009 Location: San Marcos CA Posts: 110	What didnt make sence is The 194 Wedge Base LED Bulbs LED Color: RED # of LEDs: 5 LED LED Intensity: 3 Chip (Very Bright $31.64 as apposed to ordering 2010 Chevy Camaro LED Conversion Kit $29.89 for two bulds and paying over $5 for a 194 bulb is crazy. Its a LED not rocket science.

12-17-2009, 12:46 PM	#12
brandotron I am the internets. Drives: dangerously Join Date: May 2009 Location: Redondo Beach, CA Posts: 12,571 View My Garage	Odd that AAC has not responded to this thread. __________________

12-17-2009, 01:12 PM	#13
fieldgoal00 Account Suspended Drives: 2010 Chevy Camaro 2SS/RS Join Date: Dec 2008 Location: New Orleans Posts: 769	I'm surprised that AAC hasn't said anything yet either

12-17-2009, 07:49 PM	#14
FutureCamaroOwner Drives: White 1SS/Black Stripes Join Date: Nov 2009 Location: New Albany Indiana Posts: 675	Yea me three on that. I have called numberous times to inquire about parts I would like to add when I get my camaro. So what are some other companies that sell this stuff. I want aftermarket Halo's if possible.

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