Apex Motorsports Delivers - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Enough Already · 10-15-2015, 10:24 AM

Per recommendation on this forum, I ordered a set of Gorilla lugs through them about 2 weeks ago. Instantly got an email saying my card was billed for the $82 and then nothing since. A week and a half ago, I called and asked for an update - told they were out of stock, re-directing my order from the supplier directly to me and that I would get confirmation later that day. Never got the email and have called a couple of times almost every day since. Left a few messages but nobody has answered the phone in over a week. Not bashing - just want my lugs and hope everything is OK . . . .

winterboy8 · 10-15-2015, 10:31 AM

Wow, I have a tab opened now with about $400 worth of stuff I was going to order. Not now. You should call your credit card company and dispute the charge, that will get their attention. Good luck man.

TIREKLR · 10-15-2015, 10:46 AM

I just talked to them through p.m. yesterday they are probably just busy or maybe something I have never heard anything but good things about them and there customer service. Send them a p.m. maybe there phones are acting up.

Apex Motorsports · 10-15-2015, 10:49 AM

We haven't gone anywhere. PM me with the name on your order and I will see what is going on.

Crash76 · 10-15-2015, 03:03 PM

Quote:

Originally Posted by winterboy8

Wow, I have a tab opened now with about $400 worth of stuff I was going to order. Not now. You should call your credit card company and dispute the charge, that will get their attention. Good luck man.

Do not over react... Took 3 months for Stark Performance to respond to one of my emails... LoL. Did not mean the sky is falling.

Enough Already · 10-15-2015, 03:19 PM

Hang in there guys, don't cancel your orders. Getting some pretty aggressive follow-up now. I will keep you posted.

By the way, just bought a black/black 2013 ZL1 with 6k miles. Nice to meet you all. Probably not the most elegant introduction.

KaBoom1701 · 10-15-2015, 03:55 PM

Quote:

Originally Posted by Enough Already

Hang in there guys, don't cancel your orders. Getting some pretty aggressive follow-up now. I will keep you posted.

By the way, just bought a black/black 2013 ZL1 with 6k miles. Nice to meet you all. Probably not the most elegant introduction.

lol....feel free to click edit on your first post then click the advanced edit at the bottom and edit your title.

Apex is a well respected vendor here on C5.....you kinda walked into a Laker game and just yelled "I hate the Laker girls".

I've bought several things from them over the years and never had a issue.

Revster · 10-15-2015, 04:03 PM

Apex is Awesome

Meowzah · 10-15-2015, 04:09 PM

Same position as op. Waiting about 3 weeks for the same product. Still waiting on shipping information.

Ryzer · 10-15-2015, 04:14 PM

Quote:

Originally Posted by Revster

Apex is Awesome

X2!

5thGenerationSS · 10-15-2015, 04:19 PM

I'm having some very similar issues.

Will wait patiently to disclose details to allow adequate time for apex to respond.

Edit:Was contacted by Victoria- she cleared everything up. Was on the fence about ordering with Apex again, however will choose them again as the resolution was quick

BattleScarredSoldier · 10-18-2015, 08:06 AM

Ordered from them twice, only had GREAT results and customer service.

vicnkathy · 10-18-2015, 03:03 PM

Idk. Customer service shouldn't be a hit or miss with a company if there going to earn my business.

LuckyZL-1 · 10-18-2015, 04:39 PM

Never had any problems in the past. Would deal with them again if they have something I need.

10-15-2015, 10:24 AM	#1
Enough Already Drives: 2013 Black ZL1-M6 Join Date: Sep 2015 Location: South Florida Posts: 83	Apex Motorsports Delivers Per recommendation on this forum, I ordered a set of Gorilla lugs through them about 2 weeks ago. Instantly got an email saying my card was billed for the $82 and then nothing since. A week and a half ago, I called and asked for an update - told they were out of stock, re-directing my order from the supplier directly to me and that I would get confirmation later that day. Never got the email and have called a couple of times almost every day since. Left a few messages but nobody has answered the phone in over a week. Not bashing - just want my lugs and hope everything is OK . . . . Last edited by Enough Already; 10-21-2015 at 11:26 PM.

10-15-2015, 10:31 AM	#2
winterboy8 Drives: 2015 ZL1 Blue Velvet Metallic Join Date: Mar 2015 Location: Melbourne, FL Posts: 720 View My Garage	Wow, I have a tab opened now with about $400 worth of stuff I was going to order. Not now. You should call your credit card company and dispute the charge, that will get their attention. Good luck man. __________________ Roto-Fab CAI, ARH LT, SW 3" catback, JRE tune, Elite-2 CC, VMAX TB, Big Gulp, WW II relo, Lingenfelter S/C reservoir

10-15-2015, 04:19 PM	#11
5thGenerationSS Drives: TT '14 SS Join Date: Jul 2015 Location: Central ohio Posts: 91 View My Garage	I'm having some very similar issues. Will wait patiently to disclose details to allow adequate time for apex to respond. Edit:Was contacted by Victoria- she cleared everything up. Was on the fence about ordering with Apex again, however will choose them again as the resolution was quick Last edited by 5thGenerationSS; 10-15-2015 at 05:12 PM. Reason: finish post

10-18-2015, 08:06 AM	#12
BattleScarredSoldier Drives: 14 Camaro ZL1, 87 Grand National Join Date: Sep 2014 Location: Houston, TX Posts: 131	Ordered from them twice, only had GREAT results and customer service. __________________ Vengeance Racing + Cat and Muffler Delete > Viagra

10-18-2015, 04:39 PM	#14
LuckyZL-1 Ragtop Rocket!!! Drives: Black on Black Convertible Join Date: Mar 2013 Location: San Antonio Texas Posts: 809	Never had any problems in the past. Would deal with them again if they have something I need. __________________ ADM built 2013 Triple Black ZL-1 Convertible M6 ADM custom cam, LPE stage 2 heads with dual valve springs, LS-3 ported throttle body, LPE 2 piece pulley, LPE overdrive balancer, 10% overdrive pulley, ported supercharger inlet, ADM race intake system, stainless works 1-7/8 headers, Injector Dynamics injectors, ADM heat exchanger, ADM dual fuel pump system, ADM exhaust switch, ADM 3 tunes tuning package. 744rwhp 727rwtq

10-15-2015, 10:46 AM	#3
TIREKLR Drives: 2015 zl1 Join Date: May 2015 Location: Cincinnati Posts: 308	I just talked to them through p.m. yesterday they are probably just busy or maybe something I have never heard anything but good things about them and there customer service. Send them a p.m. maybe there phones are acting up.

10-15-2015, 10:49 AM	#4
Apex Motorsports Drives: 2000 Camaro SS Join Date: Feb 2010 Location: Louisville, Ky. Posts: 25,179	We haven't gone anywhere. PM me with the name on your order and I will see what is going on.

10-15-2015, 03:19 PM	#6
Enough Already Drives: 2013 Black ZL1-M6 Join Date: Sep 2015 Location: South Florida Posts: 83	Hang in there guys, don't cancel your orders. Getting some pretty aggressive follow-up now. I will keep you posted. By the way, just bought a black/black 2013 ZL1 with 6k miles. Nice to meet you all. Probably not the most elegant introduction.

10-15-2015, 04:03 PM	#8
Revster Drives: 2015 ZL1 Join Date: Mar 2013 Location: Cassville Wisconsin Posts: 137	Apex is Awesome

10-15-2015, 04:09 PM	#9
Meowzah Drives: 2013 zl1 Join Date: Aug 2015 Location: Florida Posts: 1	Same position as op. Waiting about 3 weeks for the same product. Still waiting on shipping information.

10-18-2015, 03:03 PM	#13
vicnkathy Account Suspended Drives: 2014 Subaru Forester Turbo Join Date: Aug 2013 Location: NY Posts: 536	Idk. Customer service shouldn't be a hit or miss with a company if there going to earn my business.