10-15-2015, 10:24 AM | #1 |
Drives: 2013 Black ZL1-M6 Join Date: Sep 2015
Location: South Florida
Posts: 83
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Apex Motorsports Delivers
Per recommendation on this forum, I ordered a set of Gorilla lugs through them about 2 weeks ago. Instantly got an email saying my card was billed for the $82 and then nothing since. A week and a half ago, I called and asked for an update - told they were out of stock, re-directing my order from the supplier directly to me and that I would get confirmation later that day. Never got the email and have called a couple of times almost every day since. Left a few messages but nobody has answered the phone in over a week. Not bashing - just want my lugs and hope everything is OK . . . .
Last edited by Enough Already; 10-21-2015 at 11:26 PM. |
10-15-2015, 10:31 AM | #2 |
Drives: 2015 ZL1 Blue Velvet Metallic Join Date: Mar 2015
Location: Melbourne, FL
Posts: 720
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Wow, I have a tab opened now with about $400 worth of stuff I was going to order. Not now. You should call your credit card company and dispute the charge, that will get their attention. Good luck man.
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Roto-Fab CAI, ARH LT, SW 3" catback, JRE tune, Elite-2 CC, VMAX TB, Big Gulp, WW II relo, Lingenfelter S/C reservoir
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10-15-2015, 10:46 AM | #3 |
Drives: 2015 zl1 Join Date: May 2015
Location: Cincinnati
Posts: 308
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I just talked to them through p.m. yesterday they are probably just busy or maybe something I have never heard anything but good things about them and there customer service. Send them a p.m. maybe there phones are acting up.
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10-15-2015, 10:49 AM | #4 |
Drives: 2000 Camaro SS Join Date: Feb 2010
Location: Louisville, Ky.
Posts: 25,179
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We haven't gone anywhere. PM me with the name on your order and I will see what is going on.
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10-15-2015, 03:03 PM | #5 |
Team 913
Drives: '14 ZL1, '15 Jeep GC, ‘22 Ram 2500 Join Date: Apr 2015
Location: USA, Central CA
Posts: 1,119
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Do not over react... Took 3 months for Stark Performance to respond to one of my emails... LoL. Did not mean the sky is falling.
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10-15-2015, 03:19 PM | #6 |
Drives: 2013 Black ZL1-M6 Join Date: Sep 2015
Location: South Florida
Posts: 83
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Hang in there guys, don't cancel your orders. Getting some pretty aggressive follow-up now. I will keep you posted.
By the way, just bought a black/black 2013 ZL1 with 6k miles. Nice to meet you all. Probably not the most elegant introduction. |
10-15-2015, 03:55 PM | #7 | |
KaBoom1701
Drives: 13' ZL1 Red M6 Join Date: Dec 2012
Location: I.E. SoCal (Yucaipa)
Posts: 8,630
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Quote:
Apex is a well respected vendor here on C5.....you kinda walked into a Laker game and just yelled "I hate the Laker girls". I've bought several things from them over the years and never had a issue.
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Mods:
Roto-Fab Intake, WW Res. kit & Big Gulp Air Scoop, Elite Catch Can, ATI Super Damper & 18% OD Pulley, LF Idler pulley bracket, Metco CC breather, ID850 Injectors, Stainless Power Headers w/ ceramic coating, TR71X Spark Plugs, JMS Fuel Pump Booster, Bo White TB, Tuned by Ted @ Jannetty Racing, Ron Davis HX, D3 Reservoir, Pfadt 1" Springs, Moreno Camber Plates, ZL1 Addons Splitter guard washers, Tow Hook kit & rock guards, Hurst Shifter Billet Plus 6 Speed Short Shifter, ZL1 DRL lighting harness, ZL1 Recaro Seats. |
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10-15-2015, 04:03 PM | #8 |
Drives: 2015 ZL1 Join Date: Mar 2013
Location: Cassville Wisconsin
Posts: 137
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Apex is Awesome
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10-15-2015, 04:09 PM | #9 |
Drives: 2013 zl1 Join Date: Aug 2015
Location: Florida
Posts: 1
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Same position as op. Waiting about 3 weeks for the same product. Still waiting on shipping information.
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10-15-2015, 04:14 PM | #10 |
Drives: '14 AGM ZL1 Join Date: Nov 2013
Location: Saskatoon, SK, Canada
Posts: 73
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10-15-2015, 04:19 PM | #11 |
I'm having some very similar issues.
Will wait patiently to disclose details to allow adequate time for apex to respond. Edit:Was contacted by Victoria- she cleared everything up. Was on the fence about ordering with Apex again, however will choose them again as the resolution was quick Last edited by 5thGenerationSS; 10-15-2015 at 05:12 PM. Reason: finish post |
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10-18-2015, 08:06 AM | #12 |
Drives: 14 Camaro ZL1, 87 Grand National Join Date: Sep 2014
Location: Houston, TX
Posts: 131
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Ordered from them twice, only had GREAT results and customer service.
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Vengeance Racing + Cat and Muffler Delete > Viagra
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10-18-2015, 03:03 PM | #13 |
Account Suspended
Drives: 2014 Subaru Forester Turbo Join Date: Aug 2013
Location: NY
Posts: 536
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Idk. Customer service shouldn't be a hit or miss with a company if there going to earn my business.
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10-18-2015, 04:39 PM | #14 |
Ragtop Rocket!!!
Drives: Black on Black Convertible Join Date: Mar 2013
Location: San Antonio Texas
Posts: 809
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Never had any problems in the past. Would deal with them again if they have something I need.
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ADM built 2013 Triple Black ZL-1 Convertible M6
ADM custom cam, LPE stage 2 heads with dual valve springs, LS-3 ported throttle body, LPE 2 piece pulley, LPE overdrive balancer, 10% overdrive pulley, ported supercharger inlet, ADM race intake system, stainless works 1-7/8 headers, Injector Dynamics injectors, ADM heat exchanger, ADM dual fuel pump system, ADM exhaust switch, ADM 3 tunes tuning package. 744rwhp 727rwtq |
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