05-11-2013, 08:40 AM | #1 |
Drives: 2013 Ash Grey Camaro Join Date: Aug 2012
Location: FT Sill, Oklahoma
Posts: 144
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Rear View Camera issue!!
I have the my link system, and put it in reverse today, and instead of the camera showing whats behind me, it has a yellow screen with a blue line scrolling thru it. It still senses stuff around it and beeps, but the camera is not on. Has anyone had this problem???
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05-11-2013, 08:43 AM | #2 |
Drives: 13 2SS/RSvert,CRT,dual-mode exhaust Join Date: Apr 2012
Location: Fairfax, VA
Posts: 314
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Haven't heard of this one before. The backup sensors are totally different than the backup camera. Sounds like a dealer issue to me. If your My Link screen works OK with everything else, if I had to guess I would say it's the camera unit. Either way it sounds like a warranty issue. Hopefully they can repair/replace it quickly for you.
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05-11-2013, 01:14 PM | #3 |
Drives: Camaro Join Date: Jun 2012
Location: Det
Posts: 40
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We're you backing into bright sunlight?
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05-11-2013, 03:16 PM | #4 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Oh no! Sincere apologies to hear about your vehicle's camera not working properly. Are you still experiencing this issue and if so, would you like me to set up a dealer visit? Let me know. We're here to help. Regards, William R. Chevrolet Customer Care
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05-14-2013, 06:10 AM | #5 |
Drives: 2013 Ash Grey Camaro Join Date: Aug 2012
Location: FT Sill, Oklahoma
Posts: 144
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Thanks for the help. It's working again, but I wasn't backing up in the sun light, it was shaded, backing into my garage. If it does it again, off to the dealer I go.
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05-16-2013, 12:19 AM | #6 |
GAHDOOSH
Drives: 2016 Camaro 1SS Join Date: Apr 2013
Location: Greenville, South Carolina
Posts: 502
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I had this issue, they also said it was the sunlight. GM has created a software update to fix this issue. It's free and the dealer can do it in a matter of minutes. I took mine in and its running great now. Hope that helps!
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GAHDOOSH
2016 1SS 6.2L LT1 Manual 6-Speed, Front Emblem Blackout, Rear Bowtie Delete, Side emblem delete, Phastek Side Marker Tint, GM Black Taillights, $23.57 of Premium Gas this morning |
05-16-2013, 11:20 AM | #7 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
All the best, William R. Chevrolet Customer Care
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05-16-2013, 11:44 AM | #8 |
Drives: 2014 Summit White 2SS/RS M6 Join Date: Aug 2012
Location: @ ur moms house in VA
Posts: 1,405
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sup William, i dont have any problems with my link unit or the camera, but if take my car to the dealer to have the software updated. will they do it without any questions?
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05-16-2013, 01:23 PM | #9 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
There shouldn't be any problem if you take it in and let them know you would like to receive the latest software update. It shouldn't take long either. William R. Chevrolet Customer Care
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05-17-2013, 11:52 AM | #10 |
Drives: 2013 2LT/RS Ashen Gray Join Date: Jan 2013
Location: United States
Posts: 21
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Same thing happened to me last night. Anyone have the TSB number for this?
Thanks! |
05-19-2013, 03:13 PM | #11 | |
GAHDOOSH
Drives: 2016 Camaro 1SS Join Date: Apr 2013
Location: Greenville, South Carolina
Posts: 502
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This is what happened to mine, I sat at the dealer for about an hour while they did it but it was free and no questions asked once I told them the update would fix it.
Here's a video
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GAHDOOSH
2016 1SS 6.2L LT1 Manual 6-Speed, Front Emblem Blackout, Rear Bowtie Delete, Side emblem delete, Phastek Side Marker Tint, GM Black Taillights, $23.57 of Premium Gas this morning |
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07-27-2013, 11:24 AM | #12 |
Drives: 2014 Summit White 2SS/RS M6 Join Date: Aug 2012
Location: @ ur moms house in VA
Posts: 1,405
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the update will not fix this problem. i had the update done about a month ago and today i got the yellow screen of death. i will make an appointment sometime this week to have this problem solved.
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07-28-2013, 03:30 PM | #13 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
I'm happy to hear that you will seeking assistance of this issue sometime soon. Please let me know if additional assistance is needed while your vehicle is in for service. Regards, William R. Chevrolet Customer Care
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07-29-2013, 09:11 AM | #14 |
Drives: 2020 ZL1 1LE Join Date: Sep 2012
Location: Austin, Texas
Posts: 1,335
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I just had this happen as well (yellow screen/blue vertical bar). I will go through a couple of start/stop cycles and see if it goes away. Anyone confirm the software update fixes it?
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