I need help.. - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ThunderSS · 11-24-2009, 05:51 AM

Anybody know somebody that can point me in the right direction on who to talk too..

The problem I have is, the Fuse block on the side of the Positive Battery terminal popped. I went to a local dealer here in Pasadena Tx, to have it serviced.. They tried to look the part up, and couldn't find it.. Finally after talking with GM they realized the break away part schematic was incorrectly labeled and had the fuse block on the Negative battery cable, it should have shown it on the positive side.. So GM sends the dealer a new Positive battery cable, and sure enough it doesn't come with the fuse block.. Neither the dealer nor GM can find a part number for the fuse block, BUT FOR SOME REASON IT IS INSTALLED AT THE FACTORY???????
I don't understand why some one cant just pick up the phone and call, to see where the fuse block comes from... you cant tell me GM is putting this on the car, and has no idea where it is coming from, or even who makes it...
This has been an on going problem since the middle of SEPT. it is now December... Can someone help out here, or show this to someone that can help me point the service guy in the right direction... He says he has been in contact with GM about it, but I don't know who he is actually talking too..

Thanks
Daniel

Verio · 11-24-2009, 06:07 AM

So you've been unable to use your car from Sept to December?

Have you called the GM Customer Service line?

ThunderSS · 11-24-2009, 06:47 AM

Quote:

Originally Posted by Verio

So you've been unable to use your car from Sept to December?

Have you called the GM Customer Service line?

No the fuse block is bypassed, for now< i am driving it.... but if something where to short out,............ to think that it would have been down this long at the dealership is absolutely unreal...

CamaroScotty · 11-24-2009, 07:39 AM

PM me your contact info, VIN and your dealers contact info - I'll take care of it for you

Verio · 11-24-2009, 07:39 AM

Quote:

Originally Posted by ThunderSS

No the fuse block is bypassed, for now< i am driving it.... but if something where to short out,............ to think that it would have been down this long at the dealership is absolutely unreal...

Call GM Customer Service... and start there. I'm going to give you the same advice I was given, to get the ball rolling.

Call GM, let them do their thing. If they don't help you within 1-2 weeks, let us know and we can go from there.

CamaroScotty · 11-24-2009, 08:12 AM

Issue being resolved

because I care!

ThunderSS · 11-24-2009, 08:26 AM

Thank you Camaro Scotty

Verio · 11-24-2009, 09:05 AM

Quote:

Originally Posted by CamaroScotty

Issue being resolved

because I care!

Where were you when my paint was peeling for 2 months :(

CamaroScotty · 11-24-2009, 08:59 PM

Quote:

Originally Posted by Verio

Where were you when my paint was peeling for 2 months :(

I actually forwarded your post a while back, and was told it was being "investigated".

AZ2SSRS · 11-25-2009, 05:00 PM

Quote:

Originally Posted by CamaroScotty

Issue being resolved

because I care!

You are a good man Camaro Scotty! If I buy another Chevy, I am coming to Wisconsin.

Verio · 11-25-2009, 05:07 PM

Quote:

Originally Posted by CamaroScotty

I actually forwarded your post a while back, and was told it was being "investigated".

I appreciate it

11-24-2009, 05:51 AM	#1
ThunderSS Drives: 2010 CGM 2SS/RS Join Date: Jul 2009 Location: East of Houston Posts: 804 View My Garage	I need help.. Anybody know somebody that can point me in the right direction on who to talk too.. The problem I have is, the Fuse block on the side of the Positive Battery terminal popped. I went to a local dealer here in Pasadena Tx, to have it serviced.. They tried to look the part up, and couldn't find it.. Finally after talking with GM they realized the break away part schematic was incorrectly labeled and had the fuse block on the Negative battery cable, it should have shown it on the positive side.. So GM sends the dealer a new Positive battery cable, and sure enough it doesn't come with the fuse block.. Neither the dealer nor GM can find a part number for the fuse block, BUT FOR SOME REASON IT IS INSTALLED AT THE FACTORY??????? I don't understand why some one cant just pick up the phone and call, to see where the fuse block comes from... you cant tell me GM is putting this on the car, and has no idea where it is coming from, or even who makes it... This has been an on going problem since the middle of SEPT. it is now December... Can someone help out here, or show this to someone that can help me point the service guy in the right direction... He says he has been in contact with GM about it, but I don't know who he is actually talking too.. Thanks Daniel __________________ 2010 Camaro SS/RS HKE Forged 416 CID http://www.fquick.com/ThunderZ28 510 HP/485 Ft. Lbs

11-24-2009, 06:07 AM	#2
Verio Taking it 1 day at a time Drives: 2010 Chevy Camaro 2SS/RS Auto Join Date: Apr 2009 Location: San Antonio, TX Posts: 751 View My Garage	So you've been unable to use your car from Sept to December? Have you called the GM Customer Service line? __________________ Order#: NJWGTF 1100, Preliminary order accepted 04/27/2009 6000, Delivered to the customer 07/23/2009 - 3 Months (worth the wait!!)

11-24-2009, 08:26 AM	#7
ThunderSS Drives: 2010 CGM 2SS/RS Join Date: Jul 2009 Location: East of Houston Posts: 804 View My Garage	Thank you Camaro Scotty __________________ 2010 Camaro SS/RS HKE Forged 416 CID http://www.fquick.com/ThunderZ28 510 HP/485 Ft. Lbs

11-24-2009, 07:39 AM	#4
CamaroScotty Account Suspended Drives: Your new SLP Camaro! Join Date: Jul 2008 Location: Cedarburg, WI Posts: 6,801	PM me your contact info, VIN and your dealers contact info - I'll take care of it for you

11-24-2009, 08:12 AM	#6
CamaroScotty Account Suspended Drives: Your new SLP Camaro! Join Date: Jul 2008 Location: Cedarburg, WI Posts: 6,801	Issue being resolved because I care!