10-04-2013, 11:47 AM | #1 |
Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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Steering Noise
For a little while now I have noticed a noise when I turn the steering wheel. I notice it most in the car and do not think it is audible from outside the car. It almost sounds like the power steering pump noise or the steering wheel itself is rubbing something in the column. I checked the fluid and all it good. Do the 2011 LT's have electronic steering assist? Any thoughts on causes?
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10-04-2013, 04:15 PM | #2 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
I apologize for the steering noise concerns that you are experiencing. I understand that you're seeking opinions of this matter, and wanted you to know that we're also here if you need additional assistance. Feel free to send me a message if needed. William R. Chevrolet Customer Care |
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10-04-2013, 04:23 PM | #3 |
Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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Thanks CCC. Yes I am looking for thoughts on the cause. I have 49000 miles on my 2011 so trying to figure out if this is something covered under warranty or not without diving to the bottom of my wallet at the dealer to find out.
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10-04-2013, 06:41 PM | #4 |
Drives: Camaro Justice Join Date: Jun 2007
Location: Virginia
Posts: 20,174
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There is a TSB for a steering noise, but I can't lay my hands on it. The service was to change the fluid.
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10-05-2013, 03:00 PM | #5 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
Feel free to contact me privately if there is someone at your preferred dealer that you'd like me to discuss this with before heading in for service. William R. Chevrolet Customer Care |
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10-05-2013, 04:19 PM | #6 |
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I have a simliar noise on my 2010. Taking it in to a non-dealer shop soon to have it looked over. I'll let you know what they say.
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10-05-2013, 05:04 PM | #7 |
Drives: Camaro Justice Join Date: Jun 2007
Location: Virginia
Posts: 20,174
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11-03-2013, 09:58 AM | #8 |
Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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Well I took it to the dealer and they looked it over and said they have seen this problem on several other models but not on the Camaro yet but that it is the rack that is bad. I noticed now that every now and then on a slight steer into a corner and I actually get a small spot where the steering jumps. I'm frustrated this wouldnt be covered under a warranty repair because Chevy wants over $600 just for the rack, add to that labor, fluid and "shop supplies" and this is going to be a $1000 repair.
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11-03-2013, 10:43 AM | #9 |
Drives: Camaro Justice Join Date: Jun 2007
Location: Virginia
Posts: 20,174
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The service department may be right, but it wouldn't hurt to change out the PS fluid and replace it with GM Dexron tranny fluid.
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11-03-2013, 11:32 AM | #10 |
Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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Jacked it up and looked it over. It does not make any noises or send and vibration anywhere with engine/power steering off. Only with engine running does it do it. It only does it on initial movement and slight movements. If you crank the steering wheel further it doesn't appear to have the problem. You can feel the vibration in the tie rod ends and up through into the steering wheel. It would be great if I had the TSB regarding changing the fluid out. I asked service manager and they checked on any recalls and I would suspect any TSB but they didn't see any.
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11-13-2013, 11:40 AM | #11 |
Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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The dealer did a full review yesterday and the rack and pinion is in fact defective and needs to be replaced. Thank you GM Customer Service for your help on this. They had to order a new rack and will call when it arrives. To ease everyone's minds, the dealer had stated that this is the first Camaro they have seen with the problem so this does not appear to be a common issue.
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11-13-2013, 04:07 PM | #12 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
You're very welcome and thank you as well for the acknowledgement. I'm glad to hear that parts are being ordered for you. I look forward to your eventual posts, so please keep us updated! William R. Chevrolet Customer Care |
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11-13-2013, 04:12 PM | #13 |
Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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...Reminds me to a give a thank you to my local Chevy dealership; Shottenkirk Chevrolet Service Department in Quincy, IL. Everyone in their service department is top notch, thank you all.
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