The price of stupid - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

stso634 · 03-03-2011, 08:24 PM

Last September a rock broke my windshield. I took it to a local shop who did the repair. 3 days later when I removed the tape from the sides of the glass I found a 3" long scratch on one of the pillars. Carried it back to the glass company. They were very good about accepting responsibility. Got it repaired at the Dealer and the glass company paid the bill.
I don't do much driving in the rain, but on Monday a large bug decided to commit suicide on my windshield. When I hit the wiper/ washer to clean the mess, I heard the most AWFUL sound - metal on glass. When I got home I found that one of the wiper arms was pressing on the glass.
Took the car to the Dealer the next morning for this and several other minor issues. Got a call from the Service Dept this morning. The Tech tells me that when the glass company replaced the windshield, they switched up the wiper arms and re-installed them wrong. Not only did the one on the driver's side scratch the windshield, the other one scraped about 3" of paint off the rear lip of the hood.
Got an estimate from the Body Shop to repair the damage. They have to remove the hood stripes, repaint and clearcoat the hood, another new windshield, and new stripes. $1913.95

I dropped off a copy of the estimate at the glass company. They took pictures and told me they would contact me tomorrow after they got with their Manager. I just hope they are as good to deal with this time as they were for the other scratch.

MontanaKnight · 03-03-2011, 08:28 PM

Oh man that sucks.

Capthowdy · 03-03-2011, 08:30 PM

the incompetence never ceases to amaze me...

RubyCamaro · 03-03-2011, 08:32 PM

Stupid is pretty expensive & frustrating it appears. Sorry all that happened to you & your baby. :(

*The_Blur* · 03-03-2011, 09:11 PM

:fighting0040:

NiR · 03-03-2011, 09:48 PM

man it would suck if they said "**** off." and didn't pay for it. if that happens, what can you do? sue them?

AZ2SSRS · 03-03-2011, 09:52 PM

Ouch! A simple windshield replacement....almost $2000 later.....
Hopefully, the glass company will step up and pay for the damage.

BlueDragonVT · 03-04-2011, 09:23 AM

Quote:

Originally Posted by NiR

man it would suck if they said "**** off." and didn't pay for it. if that happens, what can you do? sue them?

Small claims court. With the dealership backing you on the cause of the damage, it should be open and shut. That would be a hassle, but it should work out in your favor easily if they really want to go down that road.

heRS · 03-04-2011, 09:33 AM

Wow. Ineptitude. I hope they fix their mistakes for you.

SILVERHAWK · 03-04-2011, 09:37 AM

Somebody's gonna get an arse chewin' for that one.

I feel your pain and hope it gets resolved quickly.

daveagogo1 · 03-04-2011, 09:44 AM

This is why you should always inspect work done on your car. Id be surprised if the glass company didn't tell you to go kick rocks. Its been half a year since repairs were made. Why didn't dealer notice this mixup when they reapired the paint job right next to the wipers on the pillar?

Jayson9 · 03-04-2011, 01:53 PM

Man..... If it wasn't for bad luck, you wouldn't have any luck at all!

stso634 · 03-04-2011, 02:54 PM

They were good to deal with on the original claim and since they were referred by the Dealer, I think they will want to make this right rather than take a chance on losing their future business.
If they so "No" I can assure them they will spend more than $2k on their lawyer.

CRChevy · 03-04-2011, 03:02 PM

i would have walked to the glass people and knocked the shit out of the manager

03-03-2011, 08:24 PM	#1
stso634 Drives: 2010 Camaro 2SS/RS Join Date: Feb 2011 Location: Shreveport, LA Posts: 379 View My Garage	The price of stupid Last September a rock broke my windshield. I took it to a local shop who did the repair. 3 days later when I removed the tape from the sides of the glass I found a 3" long scratch on one of the pillars. Carried it back to the glass company. They were very good about accepting responsibility. Got it repaired at the Dealer and the glass company paid the bill. I don't do much driving in the rain, but on Monday a large bug decided to commit suicide on my windshield. When I hit the wiper/ washer to clean the mess, I heard the most AWFUL sound - metal on glass. When I got home I found that one of the wiper arms was pressing on the glass. Took the car to the Dealer the next morning for this and several other minor issues. Got a call from the Service Dept this morning. The Tech tells me that when the glass company replaced the windshield, they switched up the wiper arms and re-installed them wrong. Not only did the one on the driver's side scratch the windshield, the other one scraped about 3" of paint off the rear lip of the hood. Got an estimate from the Body Shop to repair the damage. They have to remove the hood stripes, repaint and clearcoat the hood, another new windshield, and new stripes. $1913.95 I dropped off a copy of the estimate at the glass company. They took pictures and told me they would contact me tomorrow after they got with their Manager. I just hope they are as good to deal with this time as they were for the other scratch.

03-03-2011, 08:30 PM	#3
Capthowdy Drives: 2010 2SS RS IOM Join Date: Jun 2010 Location: Fort Lauderdale Fl Posts: 1,048	the incompetence never ceases to amaze me... __________________ THE "MENACE"

03-03-2011, 08:32 PM	#4
RubyCamaro Jan Drives: 2010 Camaro 1LT Red Jewel tintcoat Join Date: May 2010 Location: Springfield, TN Posts: 16,225 View My Garage	Stupid is pretty expensive & frustrating it appears. Sorry all that happened to you & your baby. :( __________________

03-03-2011, 09:11 PM	#5
The_Blur Moderator Drives: 2018 Harley-Davidson Street Bob Join Date: Nov 2007 Location: San Diego Posts: 14,769	:fighting0040: __________________ RDP Motorsport//GEN5DIY//Cultrag Performance//JPSS//Rodgets Chevrolet// Operation Demon//Buy at Invoice//RACECARWEAR RESPECT ALL CARS. LOVE YOUR OWN. warn 145:159 ban

03-04-2011, 09:33 AM	#9
heRS Raised by Wolves Drives: IBM 2010 2LT RS M6 Join Date: Jul 2010 Location: Spokane, WA Posts: 5,980 View My Garage	Wow. Ineptitude. I hope they fix their mistakes for you. __________________ Tori click the sig pic to view my build thread

03-03-2011, 08:28 PM	#2
MontanaKnight Drives: Dreaming Of the 2011 SS2 A6 - Soon Join Date: Feb 2011 Location: Bozeman, Montana Posts: 225	Oh man that sucks.

03-03-2011, 09:48 PM	#6
NiR Drives: 2011 camaro 1LT with rs Join Date: Feb 2011 Location: nyc Posts: 289	man it would suck if they said "**** off." and didn't pay for it. if that happens, what can you do? sue them?

03-03-2011, 09:52 PM	#7
AZ2SSRS Drives: 2013 CRT ZL1 Join Date: Jul 2009 Location: Bellevue, WA Posts: 146	Ouch! A simple windshield replacement....almost $2000 later..... Hopefully, the glass company will step up and pay for the damage.

03-04-2011, 09:37 AM	#10
SILVERHAWK Drives: 2011 2SS/RS, '22 Silverado Z71 Join Date: Sep 2010 Location: The First State Posts: 3,115	Somebody's gonna get an arse chewin' for that one. I feel your pain and hope it gets resolved quickly. __________________

03-04-2011, 01:53 PM	#12
Jayson9 Drives: 2SS Join Date: Sep 2010 Location: KCMO Posts: 253	Man..... If it wasn't for bad luck, you wouldn't have any luck at all!

03-04-2011, 02:54 PM	#13
stso634 Drives: 2010 Camaro 2SS/RS Join Date: Feb 2011 Location: Shreveport, LA Posts: 379 View My Garage	They were good to deal with on the original claim and since they were referred by the Dealer, I think they will want to make this right rather than take a chance on losing their future business. If they so "No" I can assure them they will spend more than $2k on their lawyer.

03-04-2011, 03:02 PM	#14
CRChevy MARO MAN Drives: Orange 2010 Camaro 2RS Join Date: Feb 2011 Location: Baton Rouge , LA Posts: 511	i would have walked to the glass people and knocked the shit out of the manager __________________ 2LT-RS/nitto invo/hankook venus/straight pipes/slp blackwing air filter/5% window tint all windows/3.00" tips/hood and hockey stripes

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