HELP: Problem with Body Shop painting STRIPES on my car after accident. BLEEDING???

[camarosource]

Hello,

I am seeking some help on a problem the PAINTER is having with my car. Recently my car was hit from behind and the bumper had to be repainted. My car is Medium Quasar Blue Metallic with Silver glossy racing stripes.

4 Years ago it was rear ended and was painted by my REGULAR body shop who had the car out of the shop with no problem in 3 days.

However due to needing 4 new tires, oil change, and repairs and the great convenience I dropped the car off at the local Chevrolet dealership.

They have had the car for 2 weeks and have painted the bumper 6 times and STILL can't get it painted right.

The problem they explain: WATERBASED PAINT, SOLVENT CLEARCOAT, and STRIPING = BAD BLEEDING

They explained that in the last 2 years the government here in British Columbia regulated a BAN of all solvent Paint and are required to paint in WATERBASED now. They explained that with waterbased paint remains tacky and when trying to paint stripes that the solvent based clearcoat melts the waterbased paint and causes the stripes to badly BLEED.

They have repainted it 6 TIMES in 2 weeks and they still are having SUCH A PROBLEM.

I complained (before there explanation) WHY it takes them 2 weeks to paint something that should take no more than 3 days and if they needed to get ADVICE from the other body shop to paint my bumper right????

That is when they explained the above and claim it's IMPOSSIBLE to paint stripes now with waterbased paint without bleed and is a REAL ISSUE now....

I am STUCK now because my insurance company will not pay for the repair if taken to the other body shop and it's up to the dealer to get it fixed...

What I want to know is.. IS THIS TRUE????? IS it true that no matter who paints the stripes with the waterbased paint that they will have this problems??? How does the manufacture paint them now then???

[Scott@Bjorn3D]

They do not have a oven. To say most body shops do not have a oven that they put the car in to dry the paint. Your other body shop probably did, baked the car, pull it out put on strips, put back in and bake the strips on good.

[camarosource]

I would have thought they would have an oven if they are a body shop in the dealership.. ?

If they DON'T have an oven, is what they say about the problem with paint bleed going to be impossible without an oven? They say it takes hours to dry.. Does that mean they are not baking it? How long SHOULD it takes to paint the bumper, stripe it, clear it, dry and ready to go on car WITHOUT an oven COMPARED to the same BAKING it?

[MValdez17]

They don't know what they are doing. If it takes them 6 times to paint it and still not finished with it.

Waterbased paints dry really quick. Now the clear is what takes longer to dry at least a good 24 hours depending on clear. Oven helps but is not needed to do the job.
They just don't know what they are doing. Put your base coat, let sit for a few hours to be safe, then come back mask stripes off, paint stripes, let sit for an hour or so, and then clear it.

I also hope they are removing all that paint thats on there. Now there are multiple layers of paint on that bumper. It will be more prone to cracking do to the excess amount of paint layers.

[camarosource]

I will be taking pictures of the bumper tomorrow.

[Jims73z]

I have been using water based paint for ten years. It's not the problem.