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01-13-2010, 08:22 PM
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#1 |
  
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HERITAGE GRILL
What are these guys trying to do?
 For about a month they never responded to my emails and today I get this. Which is kinda odd considering from what I'm hearing, the Heritage Grill comes out tomorrow. David ********, ****IMPORTANT UPDATE**** of your order number *******: Part Number 92208704: Back Ordered (Part is on national backorder with GM, GM does not currently have an ETA for the part to be released. Please email us with your order number and this part number, if you wish to wait or wish to remove the part from your order. If the part has not been released off of backorder the part can be cancelled.) Please go to https://secure.gmpartsdirect.com/sec...on=orderstatus and login with your e-mail address and password. In the top right hand corner click on the order history button, then click the order you want to view. At this point you will be able to click on the tracking number to view your order's progress to you. Please note it normally takes 12-24 hours after this email was sent in order for UPS, FedEx, or USPS to update your tracking number into their system. If the tracking number shows invalid please wait 12-24 hours and check your tracking number again. If after this amount of time it still shows invalid please email customer service at customerservice@gmpartsdirect.com Your customer e-mail address is: *** Your password is: **** Thank you for shopping at www.GMPartsDirect.com where you are a valued customer. Please email anytime you have a question regarding email, orders, problems with an order or a problem with our service. Your opinion and comments are welcomed. Please keep us in mind for all of your GM Parts needs. Thank You, www.GMPartsDirect.com |
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01-13-2010, 08:40 PM
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#2 |
    
Drives: 2010 CGM SS/RS COTW 7/5/2010 Join Date: Oct 2008
Location: Salinas, ca
Posts: 1,817
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just cancel and order thru camaro scotty. if you were in my area id send you to my part guy
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01-13-2010, 08:51 PM
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01-13-2010, 09:21 PM
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The Mark of Excellence
Drives: 2010 ABM 1SS RS LS3 Join Date: Jan 2009
Location: Smallest State in the Union
Posts: 8,690
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I think by law a seller is required to send this notice out on anything backordered for a certain length of time. It keeps the buyer informed and gives the buyer a chance to cancel the order.
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BMR, CAI, DynoMax, Elite Eng., Hurst, Jannetty, Clear Image Headers & Hi Flow cats, Jet Hot, LSR, TSW, VMax, Vredestein  |
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01-13-2010, 11:50 PM
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Drives: 2010 CGM SS/RS COTW 7/5/2010 Join Date: Oct 2008
Location: Salinas, ca
Posts: 1,817
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