All order status requests in here (up to status 3800). List of Order Status Codes.

[jfclavel]

.....so im currently at this stage:

Where your car(s) are at

Order# NQSBV1
Vin: 2G1FK1EJ6A9180712
Status: (3800) Order produced
Notes: None
Last Update(s)
December 23, 2009 - Current
December 22, 2009 - (3400) Order broadcast
December 17, 2009 - (3400) Order broadcast

anyone know when it would get shipped out???? =]

[scythezo6]

Originally Posted by jfclavel

.....so im currently at this stage:

Where your car(s) are at

Order# NQSBV1
Vin: 2G1FK1EJ6A9180712
Status: (3800) Order produced
Notes: None
Last Update(s)
December 23, 2009 - Current
December 22, 2009 - (3400) Order broadcast
December 17, 2009 - (3400) Order broadcast

anyone know when it would get shipped out???? =]

No real way to tell. Probably after the holidays. Be patient and she'll be here.

[BlackSunshine87]

NSGFR4

Your the man!

[jfclavel]

Originally Posted by scythezo6

No real way to tell. Probably after the holidays. Be patient and she'll be here.

*sigh* lol the waiting is killer, but i guess 2 months is better than 9....

[Camaro_SSBB]

Could you tell me how I am doing? NSFQ89

Ordered 12/20/09.

Thanks!

[Blade]

NRSWB5........please!

[2010 SS RS]

Originally Posted by Phantom.5SS

I guess Im Lost????

I check the tracking site but it just says for the last 3 weeks...Available to ship from Osh,
Notes: Corrected Vin.

Then Dec 19 says "Order produced",
Now the Order produced is gone????
What is up there?
Order # NRBGRH
Vin# 2g1fk1ej8a9178038

Any idea whats happening?

Had to edit the info below because i cant mention the name of the site. Hope I got them all out.....I had to change the Order produced info off manually because the overlap of dates from Global Connect to VTIM GM post production data. As of Wednesday morning the 23 of Dec that was your last known status. GM is closed till Jan 4th so no new updates have been or will be recieved until then. Sorry Holidays you know...
Pre Production Tracking...Track by your order number.
We can only do Pre Production tracking for valid US order numbers.
If your current status is 1100-3300, your order will be checked weekly on Wednesday. Since orders do not get pulled into 3000 status until late Tuesday night.

If you are at 3400 with a future TPW, your order will not be checked until your TPW.

If you are at 3400 with a current TPW, your order will be checked daily (starting Tuesday) of that week. If you do not have a VIN by the Saturday of your production week, you will not have one until the following Tuesday.

The only orders that will be updated on Monday are the new orders entered in on Saturday and Sunday.

On your updates you may see a date in the notes section. That is your Target Production Week.

The current date reflects the last date your status was checked. You will receive an email update even if your status does not change each time you get checked on global connect.

Once you receive a vin number you do not need to re-enter anything into the system, you will automatically roll over into our Post Production tracking and be checked the following business day.


Post Production Tracking.....Track by your VIN number.

Post Production tracking is checked daily each weekday during normal US GM operations.
The current status date is the date of the last change in status and not the date of the last check.

Here is the process that a Post Production car will go thru and what to expect to see.

1. Is at Oshawa, and available to ship, it is marked "Available to Ship from Osh" If your car is getting factory stripes it will stay at this status until it actually ships The Shipped By which can be listed as Truck or Railroad means absolutely nothing at this point and is not accurate nor indicative of actual shipping.
2. Is in transit from Oshawa, it is marked "In Transit from Osh". This means your car has actually been turned over to the transportation company. A bill of laiding has been issued and the invoice has been produced. The Shipped By now is accurate and tells us how it is moving by Truck or Railroad. If by railroad a railcar number will be listed. For further railcar tracking please visit the Tracking Assistance thread or follow the instructions listed later in this post. For Truck tracking information you must visit the Tracking Assistance thread and ask a moderator for help, provide your full vin and they can offer some assistance.
3. Has arrived in the yard, but not yet dispatched, it is marked "Available to ship from Yard". This means your Railcar or Truck has reached its regional distribution point. It has been unloaded and is parked waiting for being dispatched and loaded and released for transport to the dealer. The Shipped By now will probably say it is now by Truck but it has not been loaded nor is it moving when listed as Available to ship from yard.
4. Is in transit from the rail yard, it is now marked "In Transit from Yard". This means your car has been dispatched for shipping. It does not mean that the truck is actually moving but once dispatched the truck is posted for a driver to load and released to transport to the dealership. A truck can carry up to 12 cars at a time and it may have 11 stops before it reaches your dealer so please dont get over excited. However, this is a very good sign that your car could be dropped off at your dealer within 72 hours. Get ready for that special call.
5. "Delivered". This means what it says. Your car has been delivered to your dealership and is no longer in the control of the shipping companies. If you have not heard from your dealer it is time to contact them.
6. "On Hold". This means your car has been randomly pulled for Quality Control. Typical hold times are 3 to 5 days while the car is checked for all quality standards and parts quality. In the event that an issue is found it is possible that the car will need to be repaired to meet the highest standards of GM. Parts will need to be ordered and as soon as they arrive it will be fixed and sent on its way. Some parts required could take several weeks to recieve and to be installed so if you do not move from the On Hold status after 1 week please contact one of the Moderators in the Tracking Assistance thread and we will see if there are any known issues

What do my status codes mean?

500, This is a dealer stock order code used to order common vehicles. Please contact your dealer to recieve an actual active order number.
1100, Preliminary order accepted
2000, Order accepted by GM
2030, Order re-edited (if necessary)
2051, Order changed thru Web
2500, Order preferenced
3000, Order accepted by production control
3100, Order available to sequence
3300, Order scheduled for production
3400, Order broadcast
3800, Order produced
4000, Available to ship
4104, Bailment Invoice
4200, Shipped
4300, Intermediate Delivery
4B00, Bayed
5000, Delivered to the dealer
6000, Delivered to the customer
9000, Order Cancelled

What do common Railroad terms mean?

Delivered at Interchange
May switch tracks or the like then on to the next stop
After the interchange you may need to call Union Pacific. The railcar may change carriers.
Delivered at Industry
This is the end of the Rail journey. Rail Car is waiting to be unloaded. Then the Car is just waiting on a truck for the last leg.
ON HOLD
Hold can be anything, no real way to know why it is on HOLD. If it is a prolonged length of time contact the general manager and ask the reason
Bad Order
There is something wrong with the rail car (not your car)….a mechanical falure or the like.
CSX SHIPPING STATUS
Only two possible status for CSX ONHOLD OR SHIPPABLE
Constructively placed
Rail car has been put on a side track waiting to hook up to next ride or to another area depending on the situatio
Placed at Customer Location
"placed at customer location" is in a position at the terminal to be unloaded. Is waiting to get moved over to the unloading area
WAY BILLED
The waybill update just means that they have the paper work for the railcar to continue
Diverted in Transit
Change in destination or routing OR instructions- may be a change in destination, route, name of consignee, name of consignor,
party to notify, etc. It is a change in instruction. It Doesn’t mean the train itself is diverted. It could be something as simple
as a change made in the paperwork

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it, enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

[jfclavel]

Originally Posted by 2010 SS RS

Had to edit the info below because i cant mention the name of the site. Hope I got them all out.....I had to change the Order produced info off manually because the overlap of dates from Global Connect to VTIM GM post production data. As of Wednesday morning the 23 of Dec that was your last known status. GM is closed till Jan 4th so no new updates have been or will be recieved until then. Sorry Holidays you know...
Pre Production Tracking...Track by your order number.
We can only do Pre Production tracking for valid US order numbers.
If your current status is 1100-3300, your order will be checked weekly on Wednesday. Since orders do not get pulled into 3000 status until late Tuesday night.

If you are at 3400 with a future TPW, your order will not be checked until your TPW.

If you are at 3400 with a current TPW, your order will be checked daily (starting Tuesday) of that week. If you do not have a VIN by the Saturday of your production week, you will not have one until the following Tuesday.

The only orders that will be updated on Monday are the new orders entered in on Saturday and Sunday.

On your updates you may see a date in the notes section. That is your Target Production Week.

The current date reflects the last date your status was checked. You will receive an email update even if your status does not change each time you get checked on global connect.

Once you receive a vin number you do not need to re-enter anything into the system, you will automatically roll over into our Post Production tracking and be checked the following business day.


Post Production Tracking.....Track by your VIN number.

Post Production tracking is checked daily each weekday during normal US GM operations.
The current status date is the date of the last change in status and not the date of the last check.

Here is the process that a Post Production car will go thru and what to expect to see.

1. Is at Oshawa, and available to ship, it is marked "Available to Ship from Osh" If your car is getting factory stripes it will stay at this status until it actually ships The Shipped By which can be listed as Truck or Railroad means absolutely nothing at this point and is not accurate nor indicative of actual shipping.
2. Is in transit from Oshawa, it is marked "In Transit from Osh". This means your car has actually been turned over to the transportation company. A bill of laiding has been issued and the invoice has been produced. The Shipped By now is accurate and tells us how it is moving by Truck or Railroad. If by railroad a railcar number will be listed. For further railcar tracking please visit the Tracking Assistance thread or follow the instructions listed later in this post. For Truck tracking information you must visit the Tracking Assistance thread and ask a moderator for help, provide your full vin and they can offer some assistance.
3. Has arrived in the yard, but not yet dispatched, it is marked "Available to ship from Yard". This means your Railcar or Truck has reached its regional distribution point. It has been unloaded and is parked waiting for being dispatched and loaded and released for transport to the dealer. The Shipped By now will probably say it is now by Truck but it has not been loaded nor is it moving when listed as Available to ship from yard.
4. Is in transit from the rail yard, it is now marked "In Transit from Yard". This means your car has been dispatched for shipping. It does not mean that the truck is actually moving but once dispatched the truck is posted for a driver to load and released to transport to the dealership. A truck can carry up to 12 cars at a time and it may have 11 stops before it reaches your dealer so please dont get over excited. However, this is a very good sign that your car could be dropped off at your dealer within 72 hours. Get ready for that special call.
5. "Delivered". This means what it says. Your car has been delivered to your dealership and is no longer in the control of the shipping companies. If you have not heard from your dealer it is time to contact them.
6. "On Hold". This means your car has been randomly pulled for Quality Control. Typical hold times are 3 to 5 days while the car is checked for all quality standards and parts quality. In the event that an issue is found it is possible that the car will need to be repaired to meet the highest standards of GM. Parts will need to be ordered and as soon as they arrive it will be fixed and sent on its way. Some parts required could take several weeks to recieve and to be installed so if you do not move from the On Hold status after 1 week please contact one of the Moderators in the Tracking Assistance thread and we will see if there are any known issues

What do my status codes mean?

500, This is a dealer stock order code used to order common vehicles. Please contact your dealer to recieve an actual active order number.
1100, Preliminary order accepted
2000, Order accepted by GM
2030, Order re-edited (if necessary)
2051, Order changed thru Web
2500, Order preferenced
3000, Order accepted by production control
3100, Order available to sequence
3300, Order scheduled for production
3400, Order broadcast
3800, Order produced
4000, Available to ship
4104, Bailment Invoice
4200, Shipped
4300, Intermediate Delivery
4B00, Bayed
5000, Delivered to the dealer
6000, Delivered to the customer
9000, Order Cancelled

What do common Railroad terms mean?

Delivered at Interchange
May switch tracks or the like then on to the next stop
After the interchange you may need to call Union Pacific. The railcar may change carriers.
Delivered at Industry
This is the end of the Rail journey. Rail Car is waiting to be unloaded. Then the Car is just waiting on a truck for the last leg.
ON HOLD
Hold can be anything, no real way to know why it is on HOLD. If it is a prolonged length of time contact the general manager and ask the reason
Bad Order
There is something wrong with the rail car (not your car)….a mechanical falure or the like.
CSX SHIPPING STATUS
Only two possible status for CSX ONHOLD OR SHIPPABLE
Constructively placed
Rail car has been put on a side track waiting to hook up to next ride or to another area depending on the situatio
Placed at Customer Location
"placed at customer location" is in a position at the terminal to be unloaded. Is waiting to get moved over to the unloading area
WAY BILLED
The waybill update just means that they have the paper work for the railcar to continue
Diverted in Transit
Change in destination or routing OR instructions- may be a change in destination, route, name of consignee, name of consignor,
party to notify, etc. It is a change in instruction. It Doesn’t mean the train itself is diverted. It could be something as simple
as a change made in the paperwork

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it, enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

finally!!! everything makes sense now!!! lol thanks =]

[rebelsoccer119]

Thanks for that update. Your right, the phone system can be very frustrating. ETT can sound like VPD or VPP or, well you get the point , and X sure sounds like S. For anyone using the system, to keep from pulling your hair out, use the 32-81-81-92 for ETTX. It may be that I am from the South and the system has a northern slang.

[Z-28 owner]

My order is at 3400 and the ship date has been moved up 1 week. YAY!! I can't wait.

[Camaro_SSBB]

I have put my information in the CamaroTracking website and this is what I get:

Order# NSFQ89
Status:
Notes: None
Last Update(s)
- Current

Is this how I get the status number? (Such as 1100??)

I apologize if this is something that is in another thread...I have looked. (New to the site)

[scythezo6]

Originally Posted by Camaro_SSBB

I have put my information in the CamaroTracking website and this is what I get:

Order# NSFQ89
Status:
Notes: None
Last Update(s)
- Current

Is this how I get the status number? (Such as 1100??)

I apologize if this is something that is in another thread...I have looked. (New to the site)

You barely ordered last week, wait til the holidays are over for a status change

[rebelsoccer119]

AAG truck tracking please
REBELSOCCER119
2G1FC1EV9A9179022

[4.0=SS]

NRSK56.

Thanks!