08-24-2011, 10:11 AM | #309 |
and MR. HYDE
Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009
Location: Oxford, Alabama
Posts: 4,375
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Got to love the way things work. I e-mailed the person over all sales at Butler Tire since they are supposedly the Tire and Wheel Specialist in the Southeast. Just got an e-mail a day later and they said there is nothing they can do. Won't check the wheels, won't check the tires, won't do a report.
Guess I can scratch them off the list of good vendors. It is really a shame when you need some help on things are you go to the supposed best shop in the southeast and they refuse to help or even re-look at these wheels. |
08-24-2011, 12:02 PM | #310 |
Hating prius's since 1997
Drives: 2010 Camaro 2SS/RS (JENNA) Join Date: Apr 2011
Location: Maryland
Posts: 1,039
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Have you tried the NTSB. Hit this on a Safety angle? Just curious
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PIPE
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08-24-2011, 12:25 PM | #311 |
Drives: Camaro 2010 Join Date: Jun 2009
Location: Arizona
Posts: 1,201
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I would have the tire shop just do a regular balance NO high speed bullshit balance they charge an extra fee for if that does not work you probably just need to re-build the wheel sometimes they do not align the rear and front hub level and that can cause vibration no matter how good you balance them. But honestly at the end of the day it's not Only Savini its all 3 pc wheels that have this issue it sometimes just works perfect and sometime does not but you would think for the price they charge it should work 100%.
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08-24-2011, 12:35 PM | #312 | |
Booooosted.
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Simply put, they all think your full of shit. I went through the same thing til they finally got mine to an acceptable state. I have little doubt that Savini still thinks that I was full of shit. AND Nick rode in a car with my wheels on them. I've had mods on here, members, shops, and family and freinds drive it and easily feel vibration. (even since the remake of two wheels but some say they'd be ok with it now)
They can't deny my paint is falling off. Hell, they dont' even paint them this way anymore. The only way I was able to prove the wheels were messed up was to get video of them bouncing. There was no denying it then. So they had to make new wheels. This is an example of a GOOD wheel to Savini. These were 'In Tolerance' for them. And they want me to believe it's normal. All the shops here say hell no. Maybe 20% of that bounce could be good. But Savini sent them back to me this way with the 'Good to go' tag on them. And this was the inside hoop. The outside hoops did the same thing and in defferent spots. Last edited by PQ; 08-24-2011 at 12:45 PM. |
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08-24-2011, 12:40 PM | #313 | |
and MR. HYDE
Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009
Location: Oxford, Alabama
Posts: 4,375
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Quote:
I had the high speed BS balance done, road force balance and a regular balance done all supposedly said they balance. The wheels went back to Savini and they SUPPOSEDLY took the wheels apart checked things tightened the tolerance and sent them back, of course the balanced them but they still vibrate. I drove my car to work today since it is a different road than I normally tested these wheels on. STILL a vibration exists. I can go right after work and have another company try and balance them but for what good. If a shop says they balance but when you bolt them on and they vibrate I do agree it is the wheel/tire combination but getting Savini or the vendor (BFXAUTO) to understand that is a difficult task. All I hear is " IN TOLERANCE" I don't know many people in my area who could actually test these wheels to check the supposed tolerances, so trying to prove this to them seems futile and I think they know that and are playing on the fact that there are no wheel manufactirors in my area, that high end shops don't want to fool with it and that they hope I will just live with it and give up on this. Problem is that it is really irratating when you drive it and the steering wheel shakes, so how can you ever really "just forget it" |
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08-24-2011, 12:40 PM | #314 | |
Booooosted.
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Quote:
What I have now is fine. But acceptable for a 1200.00 SET of wheels. NOT 1200.00 PER wheel. Admitedly I am ok with the ride for the most part but I still think the vibration may be killing my car. If the steerign wheel constantly shakes back and forth it's not gonna be good long term. I'm just looking for a decent alternative. |
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08-24-2011, 01:18 PM | #315 |
and MR. HYDE
Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009
Location: Oxford, Alabama
Posts: 4,375
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Well if this is mainly a 3 piece wheel issue in general then I say we ban all three piece wheels.
For the money spent on these wheels they are supposed to be perfect. I have had other VENDORS on here pm me that have 22's on their car in the same sizes as mine and they ride smooth. I have other MEMBERS on her do the same thing. The issues I have seen are coming from Savini. Maybe other wheel companies are having an issue every now and then with the wheels they are making but you do not see threads like this , WHY? maybe those companies take care of the problem. I understand that this is a man made product and things can happen, why can't Savini realize this and either just make another set or simply refund my money? I like the look of these wheels but the vibration issue is killing that everytime I drive it. You can't get a straight answer from any of them. I sent an e-mail to them this morning asking what they wanted me to do. I am willing to do whatever they want to do. I'll take it to another shop, I'll make some videos, I'll stand on one leg and whistle Dixie...........My question to them was tell me what you want me to do, I do it and they still vibrate. THEN WHAT? If I do everything they ask and they still vibrate then at some point you would think they would do the right thing. NOPE>>>>>> Nick ( BFXAUTO) asked me to take it to a "Good " shop and see if I could get them to balance the wheels since it simply might be a balance issue so I did. ( Although Nick now denies he asked me to do this before they had to be sent back) I spent 225.00 for this service at Butler. Butler tells me that the wheels are not hubcentric, they call Savini and the wheels are sent back. I get them back and they vibrate after Savini has gone through them and they are now "PERFECT" Nick now refuses to re-imburse me the 225.00 he agreed to in the first place, why else would I go and do this....Oh I know because I am just a nice guy..lol. I aksed Nick at BFXAUTO for a business address, a business phone number, a license number or anything that identifies himas a business in California. His response was he is an internet business and our conversation need to be in e-mail form. WTF is that? I have even been offered access at the SEMA show since Savini has a GIANT booth, but all that would happen is that I would go to jail. I am telling those who read this, when a business will not give you a physical address, a business telephone and only correspond with you via e-mail....RUN FROM THEM. Wish I had. |
08-25-2011, 11:59 AM | #316 | |
Drives: C7 / ZL1 / SS / trucsk Join Date: Nov 2009
Location: G4 CLASSIFIED
Posts: 4,533
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Quote:
Internet business or not, you have rights as the consumer. Venting just here on Camaro5 is one thing, to start putting some pressure on both company's by filing complaints with Cali Division of Consumer Affairs http://www.dca.ca.gov/ The BBB , file online at RipOFf Report http://www.ripoffreport.com/
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2014 C7 Stingray 3LT/Z51
2013 Camaro SS 2012 Camaro ZL1 - 850 HP 2015 GMC Denali 3500HD 4x4 2012 GMC Sierra 3500HD 4x4 |
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08-25-2011, 12:59 PM | #317 | |
Drives: 2010 Camaro 2LT/RS ABM Join Date: Sep 2009
Location: Sugar Land, TX
Posts: 13,075
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Thanks for the warning!
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2LT, RS, AT6 ABM, Gray Leather
Quote:
1100 Order accepted at dealer: 9/15/2009 - NPGV41. 2000 Order accepted by GM: 9/29/2009 3000 Accepted By Production Control: 9/30/2009 - TPW 10/26/09 3100 Sequenced:10/12/09 3300 Scheduled For Production:10/13/09 3400 Broadcast:10/22/09 3800 Produced:10/27/09 4000 Available To Ship:10/28/09 4200 Shipped:10/29/09 5000 Delivered To The Dealer:11/09/09 6000 Delivered To Customer:11/12/09 |
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08-25-2011, 01:06 PM | #318 | |
and MR. HYDE
Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009
Location: Oxford, Alabama
Posts: 4,375
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Quote:
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08-25-2011, 03:13 PM | #319 |
Drives: 1969 & 2016 Camaro SS Join Date: Oct 2008
Location: Houston, TX
Posts: 3,849
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No such thing as "just an internet business". You still need a Federal Tax ID, Business License in your home state (or state of registration), and you still need a State Sales Tax Permit if you sell anything retail. I have all of those for my LLC, even though I'm 90% internet based.
I really wish Savini would just do the right thing and refund those unhappy customers that they can't seem to provide a perfect product to. All of this drama and heartache simply isn't worth the value they might lose in material costs for a set of wheels. I've had other brands offer refunds instantly when we couldn't get something resolved. Tony |
08-25-2011, 03:36 PM | #320 | |
Booooosted.
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Quote:
I got no problem with my vendor. I was made an offer, I declined and accepted what I had. They aren't a complete loss. I got to look pretty good for a while. Roll pretty good now and can be sold. If you get ahold of or hear of a good set of used 20 inchers or 19 inchers let me know. I'm getting pretty desperate. haha |
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08-25-2011, 03:45 PM | #321 | |
Psssssssssshhhhhhhhhhhhh!
Drives: under contruction Join Date: Nov 2009
Location: Marysville, Ohio
Posts: 12,996
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Quote:
I gave up and sold mine on ebay for a $5000 loss. (wheels, tires, sensors) |
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08-26-2011, 07:15 AM | #322 |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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What's BFXAUTO's website? Give me a few hours and I'll get an address.
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