12-26-2011, 04:11 PM | #1 |
Drives: 1LT Join Date: Feb 2010
Location: Chicago
Posts: 954
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Took my car to Mike Anderson for servicing...
I took it because of
1. Windows were making noises when coming down 2. second gear grind 3. wheel/brake squeak 4. Clutch squeak They had my car for four days. During those four days all the did was replace a fuse for the power outlet. A FRIGGIN FUSE!!!! They told me the windows noise is from the tint foil TINT FOIL!! My doors weren't even taken apart to put the foil in plus the foil is only deep enough so you can't see it. Plus I didn't know a thin foil can cause a metal clunking sound... The transmission tech was totally clueless. He did not know what was done to the clutch prior to me trying to replicate the problem for him (They told me they lubricated it...) It was the first time he ever heard about a problem with 2nd gear grind and told me that my car shifts fine... OK... They told me my rotors need to be serviced however that is not why my wheels are squeaking because when they drove my car my wheels didn't squeak at all according to them.... So here I am today, having my car in there for 4 days to have a fuse replaced, gears still grind, windows still make noises, and wheels still squeak. Thanks Mike Anderson, I am sure to never ever service my car there again. On top of all this they were rude enough to say "Since you have aftermarket tints we should have charged you for taking a look at all this, next time you come in with a similar situation you will have to pay out of pocket". SERIOUS? Couple days later I take my car to Hoskins Chevrolet and a totally different experience! They ordered a new window motor (yea tint foil my ass), heater motor, and will take a look at the squeak and 2nd gear grind in January when their transmission techs are available. They also told me that my brakes and rotors are 100% fine. Incompetence is written all over Mike Anderson.
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-21" GM wheels -3.73 gears -Injen PowerFlow CAI
-OBX LT headers -Doug Thorley Catback exhaust -Magnaflow High Flow cats -Trifecta Tune -VMAX Ported TB -Maces 25mm Insulator -Ported Intake manifolds (soon) |
12-26-2011, 04:54 PM | #2 |
Drives: 16 Camaro SS, 15 Colorado Join Date: May 2009
Location: Jefferson City, Missouri
Posts: 13,943
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If I was you, I'd send this write up directly to the service manager over at this Anderson place.
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2016 Camaro 1SS - 8-speed - NPP - Black bowties
2010 Camaro 1LT V6 (Sold. I will miss her!) |
12-26-2011, 05:01 PM | #3 |
Drives: 2011 Camaro 2LT RS Join Date: Mar 2011
Location: Race City, NC
Posts: 502
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I cant stand incompetence !
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2011 LLT RS Black on Black Loaded. [x]Showstopper 45th Anniversary inspired Camaro RS Stripes, [x] MPD1 Spoiler, [x] GM Heritage Grille. [x] Removed RS and Bowtie Emblems. [x] 30% Tinted Headlight Armour DRL's. [X ] Ruff Racing R954 Wheels [X] Solo Cat Back Mach X-LLT Exhaust [X ] Vmax Ported throttle body [x] Halo SC Reverse Hood Kit [x] Showstopper Painted, Modded Engine Cover [x] Cold Air Inductions CAI [x] Tinted Tails and Black Bezels [x] Megan Racing Street Series Coilovers [x] Belltech F&R Sways
Check out my build thread! http://camaro5.com/forums/showthread.php?t=212178 |
12-26-2011, 05:07 PM | #4 |
Drives: 1LT Join Date: Feb 2010
Location: Chicago
Posts: 954
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I'm in contact with GM phone customer service. I called them prior to having my car serviced because I was expecting there to be issues in regards to the second gear grind. I left the customer service specialist that I was talking to a message but he never got back to me. I will follow up with him after new years once my car goes back to the dealer.
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-21" GM wheels -3.73 gears -Injen PowerFlow CAI
-OBX LT headers -Doug Thorley Catback exhaust -Magnaflow High Flow cats -Trifecta Tune -VMAX Ported TB -Maces 25mm Insulator -Ported Intake manifolds (soon) |
12-26-2011, 05:48 PM | #5 |
Drives: 2017 Camaro SS Join Date: Oct 2009
Location: southern Illinois trailer park
Posts: 636
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Get your money back from those thieves!
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12-26-2011, 05:53 PM | #6 | |
Drives: 2010 cgm LS Join Date: Oct 2009
Location: salem,nh
Posts: 1,241
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Quote:
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12-26-2011, 08:23 PM | #7 | |
Drives: 1LT Join Date: Feb 2010
Location: Chicago
Posts: 954
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Quote:
I've heard good things about stasek chevrolet but I am hoping Hoskins does things right. I haven't been at a dealership where service people are enthusiastic about the cars they work on and that's what I want.
__________________
-21" GM wheels -3.73 gears -Injen PowerFlow CAI
-OBX LT headers -Doug Thorley Catback exhaust -Magnaflow High Flow cats -Trifecta Tune -VMAX Ported TB -Maces 25mm Insulator -Ported Intake manifolds (soon) |
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12-26-2011, 08:47 PM | #8 |
The Milano
Drives: 2017 Firefly ShipWorks Join Date: Jun 2010
Location: Chicagoland (Crown Point, IN)
Posts: 1,877
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The one in indiana is no better. Stay away... I had a bad experience. It's posted on here somewhere.
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My first Love. She was called "Miss Carriage" (still cry when I think about her)
383, Muncie 4 speed, custom linkage mated to hurst short throw shifter. |
12-27-2011, 10:08 AM | #9 |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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gjarzabek009, sorry to hear about these issues. If you'd like to lodge a formal complaint let me know.
Jeff Morris, Chevrolet Customer Service |
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