Fix for NAV voice command - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Skylane765 · 11-12-2012, 09:24 PM

There is a SW fix for the NAV cutting you off when giving address.

Modern07 · 11-12-2012, 09:43 PM

How do you get this?

Mines going into the dealer for this and another issue later this week, but if I can fix it myself with a download then I'll do it

Skylane765 · 11-12-2012, 11:21 PM

Take to dealer and have the new files loaded.
I would rather fix myself, but GM said a dealer has to load the files.

Chevrolet Customer Svc · 11-14-2012, 08:17 AM

Quote:

Originally Posted by Modern07

How do you get this?

Mines going into the dealer for this and another issue later this week, but if I can fix it myself with a download then I'll do it

I would recommend going to the dealership, if you are able to. They should be able to do this for you appropriately.

Brandon
Chevrolet Customer Service

EVoLGRiMM · 11-17-2012, 06:52 AM

Thanks for the info. About how long did it take to update the radio?

Jeff65SS · 11-17-2012, 07:27 AM

I'm at the dealer right now. They said that the fix is for vehicles in Canada only.

Modern07 · 11-17-2012, 09:02 AM

Quote:

Originally Posted by Jeff65SS

I'm at the dealer right now. They said that the fix is for vehicles in Canada only.

Why on earth is that the case?

s/c ss · 11-17-2012, 09:09 AM

Quote:

Originally Posted by Chevrolet Customer Svc

I would recommend going to the dealership, if you are able to. They should be able to do this for you appropriately.

Brandon
Chevrolet Customer Service

I don't know what is going on with my hands free calling. I say the phone # and the system picks up all other kinds of #'s. Is this because of noise in the car or what?

EVoLGRiMM · 11-17-2012, 10:32 AM

Quote:

Originally Posted by Jeff65SS

I'm at the dealer right now. They said that the fix is for vehicles in Canada only.

Hmm. When I called the dealership the other day they acted like they had no idea what I was talking about but said to make an appointment that it might take 2 hours that just sounded crazy to me so I'm waiting to see if you get the issue fixed.

Quote:

Originally Posted by s/c ss

I don't know what is going on with my hands free calling. I say the phone # and the system picks up all other kinds of #'s. Is this because of noise in the car or what?

Maybe it's hard to say though have someone else try see if they have the same issues. Any time I have to use one of those voice activated phone system (like my insurance) I usually end up have to use the keypad because of the BG road noise. As far as calling though only issue is when I say to call a name like Josh and there are 2 different ones and I ended up calling the wrong one. I added last names to the contacts and is a lot better. Also on the iPhone when contacts have multiple numbers on one contact it helps to say the type you have it associated with. Like my wife has three different numbers under her one contact iPhone, work, and mobile. So I have to say "wife iPhone" to call her IPhone. Hope this help as you didn't give many details as to what going on so I listed somethings that I have noticed.

Jeff65SS · 11-17-2012, 01:14 PM

Quote:

Originally Posted by Modern07

Why on earth is that the case?

According to the computer database at the dealership, the address input error has to do with the country choice. Apparently GM hasn't realized that this happens when inputting directions in the US as well. They are telling Canadian Camaro owners to verbally change the country to Canada, and then state the address. That is supposedly a work around. I haven't tried doing this with the US, maybe it will work for us as well.

rpepka · 11-18-2012, 04:12 AM

Mine is broke too.

Chevrolet Customer Svc · 11-19-2012, 08:56 AM

Quote:

Originally Posted by s/c ss

I don't know what is going on with my hands free calling. I say the phone # and the system picks up all other kinds of #'s. Is this because of noise in the car or what?

This could be an issue with other noises going on in the car. Try doing it when there are no other noises going on and let me know if it works correctly.

Brandon
Chevrolet Customer Service

Chevrolet Customer Svc · 11-19-2012, 09:41 AM

Quote:

Originally Posted by Jeff65SS

I'm at the dealer right now. They said that the fix is for vehicles in Canada only.

I apologize for the frustrations. If you would like, I can set up a case with GM customer service and hand you off to the appropriate group that handles these types of concerns. I will need your first and last name, address, phone number, VIN, mileage, and involved dealership name.

I am looking forward to working with you.

Brandon
Chevrolet Customer Service

11-12-2012, 09:24 PM	#1
Skylane765 Drives: ZL1-1LE, Z/28 Join Date: May 2012 Location: San Diego Posts: 3,262 View My Garage	Fix for NAV voice command There is a SW fix for the NAV cutting you off when giving address.

11-12-2012, 09:43 PM	#2
Modern07 Mid-Florida Camaro Club Drives: 2019 ZL1 on Order Join Date: Jan 2011 Location: Heathrow, FL Posts: 3,136	How do you get this? Mines going into the dealer for this and another issue later this week, but if I can fix it myself with a download then I'll do it __________________ My Build Thread

11-18-2012, 04:12 AM	#11
rpepka Drives: 2013 ZL1 # 2195 Join Date: Jun 2009 Location: Bradenton, FL Posts: 965	Mine is broke too. __________________ http://www.sarasotahomestore.com/

11-12-2012, 11:21 PM	#3
Skylane765 Drives: ZL1-1LE, Z/28 Join Date: May 2012 Location: San Diego Posts: 3,262 View My Garage	Take to dealer and have the new files loaded. I would rather fix myself, but GM said a dealer has to load the files.

11-17-2012, 07:27 AM	#6
Jeff65SS Drives: 1965 Chevelle Malibu SS Join Date: Sep 2012 Location: Georgia Posts: 180 View My Garage	I'm at the dealer right now. They said that the fix is for vehicles in Canada only.