Strut failure?

[charlie46]

Every time I hit a bump at speed sounds like the windshield on the drivers side is going to crack , I believe it's on the compression cycle or can it be on the rebound ? Anyone with similar issues? Please help!

[cornerspeed92]

I had this, the dealer checked it out and found nothing. Long story short, they need to remove the strut and manually move it then they will see that it has failed.

[Minoclan]

My rear shock failed at 1,700 miles.

[Ragnar]

I have an earlier post on this subject. I have an appointment set for the 28th, and will give an update then.

[Chevrolet Customer Svc]

Originally Posted by charlie46

Every time I hit a bump at speed sounds like the windshield on the drivers side is going to crack , I believe it's on the compression cycle or can it be on the rebound ? Anyone with similar issues? Please help!

I realize how displeasing it can be when faced with a strut concern like this charlie46, and though you're seeking thoughts and opinions, I would be happy to communicate this situation with the designated Customer Experience Manager at your preferred dealer if you feel an official diagnosis is necessary. Feel free to message us privately if you'd like to proceed, or discuss this situation further.

William R.
Chevrolet Customer Care

[charlie46]

Originally Posted by Chevrolet Customer Svc

I realize how displeasing it can be when faced with a strut concern like this charlie46, and though you're seeking thoughts and opinions, I would be happy to communicate this situation with the designated Customer Experience Manager at your preferred dealer if you feel an official diagnosis is necessary. Feel free to message us privately if you'd like to proceed, or discuss this situation further.

William R.
Chevrolet Customer Care

Made an appointment 5/27/14 thanks for your concern.

[Chevrolet Customer Svc]

Originally Posted by charlie46

Made an appointment 5/27/14 thanks for your concern.

Great to hear about your appointment. We'll look forward to any further updates you can provide regarding your visit.

,

William R.
Chevrolet Customer Care

[charlie46]

We'll came back from my appointment disappointed , the tech could not find anything wrong with suspension after test driving car and trying to replicate the noise. On the way home sure enough hit a bump and again sounded like my windshield was going to crack!

[Ragnar]

That sucks, can you drive someone in the car with you and show them yourself?

[charlie46]

Originally Posted by wadewatkins3

That sucks, can you drive someone in the car with you and show them yourself?

The manager told the tech to put it on the left, but instead took it out for a took it drive if I would of known I would of joined him.

[Ragnar]

I am going to have someone ride with me, I saw another tread on the topic. It may have something to do with an upper spring insulator. I'll keep you posted.

[Chevrolet Customer Svc]

Originally Posted by charlie46

We'll came back from my appointment disappointed , the tech could not find anything wrong with suspension after test driving car and trying to replicate the noise. On the way home sure enough hit a bump and again sounded like my windshield was going to crack!

Oh no!

Sorry about your lingering concerns. If you'd like me to communicate this to the dealer, please contact me privately. Here to help!

William R.
Chevrolet Customer Care

[charlie46]

Originally Posted by Chevrolet Customer Svc

Oh no!

Sorry about your lingering concerns. If you'd like me to communicate this to the dealer, please contact me privately. Here to help!

William R.
Chevrolet Customer Care

I'm going to try one more time with this dealer , if they can't trouble shoot the problem I'll bring it to another dealer

[Chevrolet Customer Svc]

Originally Posted by charlie46

I'm going to try one more time with this dealer , if they can't trouble shoot the problem I'll bring it to another dealer

Not a problem,

Keep me posted on where this matter stands moving forward.

William R.
Chevrolet Customer Care