Buggy 2013 Kenwood?

[Rhyder]

Was wondering if anyone noticed any buggy stuff going on with the new Kenwoods's?

Mine, DNX890HD, does this thing where every so often, about every 5 times I start the car, it loads and is on, but no audio comes out. It comes back if I change the channel. Not a big deal but kinda irritating.

It used to sometimes turn off when I turned the ignition off, but before I opened the door. So far it hasn't happened since I loaded the latest patch, 1.6.

It also seems to sometimes not let me change the EQ, i just page out and back in and it works though.

Anyone else notice any of the same or different things?

[Rhyder]

this is actually getting a little worse, happens more often....I now think it may be related to my phone connecting....it doesn't actually open my phone line, but if I go in and unpair my phone it stops.

Kenwood hasnt responded yet

[Caddyroger]

You not the only one I have the same problem. Let me know what Kenwood says about it

[Caddyroger]

Originally Posted by Rhyder

Was wondering if anyone noticed any buggy stuff going on with the new Kenwoods's?

Mine, DNX890HD, does this thing where every so often, about every 5 times I start the car, it loads and is on, but no audio comes out. It comes back if I change the channel. Not a big deal but kinda irritating.

It used to sometimes turn off when I turned the ignition off, but before I opened the door. So far it hasn't happened since I loaded the latest patch, 1.6.

It also seems to sometimes not let me change the EQ, i just page out and back in and it works though.

Anyone else notice any of the same or different things?

Have you ever got a reply back from Kenwood on this problem?

[Rhyder]

Originally Posted by Caddyroger

Have you ever got a reply back from Kenwood on this problem?

no real reply from Kenwood, they sent something with a link to the FAQ site, like I couldn't find that on my own.

But its back to sometimes turning off when I turn the ignition off and I haven't opened the door yet.....really annoying if you were wanting to hear the end of a comment or something as it takes a bit to boot back up....

Also its back to doing the no audio thing again.....

Couple other little things, over all I like the unit, but I cant force myself to recommend Kenwood any more. This is supposed to be the upper end unit and the updates arent fixing anything that I can see.

A buggy device with no real support from Kenwood directly is disappointing.

[lbheat]

Originally Posted by Rhyder

no real reply from Kenwood, they sent something with a link to the FAQ site, like I couldn't find that on my own.

But its back to sometimes turning off when I turn the ignition off and I haven't opened the door yet.....really annoying if you were wanting to hear the end of a comment or something as it takes a bit to boot back up....

Also its back to doing the no audio thing again.....

Couple other little things, over all I like the unit, but I cant force myself to recommend Kenwood any more. This is supposed to be the upper end unit and the updates arent fixing anything that I can see.

A buggy device with no real support from Kenwood directly is disappointing.

I hate to hear that when you pay this much they skimp out on providing good customer service. Thats why I am going the car pc direction, very powerful unit so I hope it pans out just like the features they tout!

[camarograna2]

sorry if silly question but i didnt see it posted .. have you checked for firmware updates? If that doesnt work did you buy from a good shop? bc they will exchange it for you if within the year

[Rhyder]

yep its updated, thought the update might of fixed the bugs, several of them are all over the kenwood board...seemed to stop at first but was just my imagination. Have had it more than a year so cant return it....was under the impression the upcoming update was going to fix it, by the time they got the "upcoming" update out it was to late.

[hall92]

I have had this deck for the last 3 months it has been the biggest pain in the ass! Its laggy, It won't play half of my iPod movies which all happen to be the same format and purchased from iTunes. Bluetooth streaming is the worst part of the deck capabilities. I have the latest update DNX_Ver_SD2V1.7.0. This deck was way over priced for what it can do. Plus Kenwood "said" You just don't know how to hook it up the right way, I had it installed by an authorized Kenwood shop. Its sad because the fact I had the Pioneer AVH-p4200 & AVH-8500bhs were half the price and worked perfectly for years. Oh The dnx890hd Will not play iPhone 5 or iPod touch 5th generation at all. Not compatible.

[Rhyder]

Im not usually a "brand" type person, I get whatever I think works best for my price range...but I dont think Ill be getting Kenwoods or JVC's in the future.....just crappy little stuff and no support what so ever from them....

[hall92]

Originally Posted by Rhyder

Im not usually a "brand" type person, I get whatever I think works best for my price range...but I dont think Ill be getting Kenwoods or JVC's in the future.....just crappy little stuff and no support what so ever from them....

same here if you get a chance look at the new AVIC-8000NEX this is a 1400 dollar deck but they have the AVH-4000NEX for 700. It is very responsive and totally redone. you might like it.