Received Strange Phone Call from Chevrolet Customer Assistance Center - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

TomServo · 05-16-2009, 10:40 AM

My son's 2SS/RS has been at 4400 for over 3 weeks. Our dealer finally called the District Manager last week and was told "the car is back at the factory" and that's all they'd say.

I was away on a business trip last week and when I got home last night there were TWO voice messages from a Ms Thomas at the Customer Assistance Center saying she URGENTLY needed to speak with us about my son's 2010 Camaro SS.

I wonder what they are going to tell us??? Doesn't sound GOOD.

More to follow.

Tom

speedster · 05-16-2009, 10:45 AM

What is the VIN?

Tantalizer43 · 05-16-2009, 10:49 AM

You blowing up that phone line yet???

I'm staying tuned...

2010SLVRBULIT · 05-16-2009, 10:50 AM

Either it's giving birth..

or say your last goodbyes..

VenomHP · 05-16-2009, 11:01 AM

this can not be good...

TomServo · 05-16-2009, 11:03 AM

Quote:

Originally Posted by Tantalizer43

You blowing up that phone line yet???

I'm staying tuned...

They aren't open until Monday, my son and I will both be calling.

ZZcamaro · 05-16-2009, 11:05 AM

I am willing to bet you just failed QC, but I hope it is better news!!!

BackinBlackSS/RS · 05-16-2009, 11:16 AM

Quote:

Originally Posted by ZZcamaro

I am willing to bet you just failed QC,

Yep, they probably are not going to deliver that specific car. The good news is that your new order should be put ahead of all others and be built very soon. That is what has happened to at least two people on this site. Good luck!!

camarokev · 05-16-2009, 01:13 PM

i had the same message, they were just getting back to me saying my car was getting fixed in pontiac mi and it could be a while, they gave me a $100 voucher for any repairs or service on my car, but wouldnt that be under warranty anyway?

FxsX24 · 05-16-2009, 01:48 PM

since both people that have gotten the same message, they both are SS, i think its about the battery cable

HTWLSS · 05-16-2009, 01:56 PM

Keep us posted!

NotAnInsider · 05-16-2009, 03:39 PM

I think I'm most curious about 4400, as I've never heard of it.

Dave McFly · 05-16-2009, 05:40 PM

Quote:

Originally Posted by NotAnInsider

I think I'm most curious about 4400, as I've never heard of it.

the 4400? its a great TV show man, you should watch it

.

just kidding my friends

BackinBlackSS/RS · 05-16-2009, 06:33 PM

Quote:

Originally Posted by camarokev

i had the same message, they were just getting back to me saying my car was getting fixed in pontiac mi and it could be a while, they gave me a $100 voucher for any repairs or service on my car, but wouldnt that be under warranty anyway?

The $100 is not to fix anything its for say your first oil change or
any other maintenance. It is not for any warranty work.

05-16-2009, 10:40 AM	#1
TomServo Drives: 2007 Z06 Join Date: Oct 2008 Location: Swansea IL Posts: 727	Received Strange Phone Call from Chevrolet Customer Assistance Center My son's 2SS/RS has been at 4400 for over 3 weeks. Our dealer finally called the District Manager last week and was told "the car is back at the factory" and that's all they'd say. I was away on a business trip last week and when I got home last night there were TWO voice messages from a Ms Thomas at the Customer Assistance Center saying she URGENTLY needed to speak with us about my son's 2010 Camaro SS. I wonder what they are going to tell us??? Doesn't sound GOOD. More to follow. Tom Last edited by TomServo; 05-16-2009 at 11:04 AM.

05-16-2009, 10:45 AM	#2
speedster SST... Drives: SST Camaro 2010 Join Date: Oct 2008 Location: East Coast of Florida Posts: 5,927 View My Garage	What is the VIN? __________________

05-16-2009, 10:49 AM	#3
Tantalizer43 Drives: 2010 Camaro SS/RS Join Date: Aug 2008 Location: Cincinnati OH Posts: 1,359	You blowing up that phone line yet??? I'm staying tuned... __________________

05-16-2009, 10:50 AM	#4
2010SLVRBULIT Drives: G5(LLT) & C6(LS3) Join Date: Apr 2009 Location: MARS Posts: 7,527 View My Garage	Either it's giving birth..or say your last goodbyes..

05-16-2009, 01:13 PM	#9
camarokev camaro #2449 Drives: 2010 iom 2ss/rs, 03 avalanche Join Date: Jan 2007 Location: antigo wi Posts: 196	i had the same message, they were just getting back to me saying my car was getting fixed in pontiac mi and it could be a while, they gave me a $100 voucher for any repairs or service on my car, but wouldnt that be under warranty anyway? __________________ Camaro # 2449 iom 2ss/rs, 6-speed manual, sunroof, orange interior Ordered: oct 08. Built: 4/2/09 Delivered: 6/10/09 Location:The Driveway!!!!

05-16-2009, 11:01 AM	#5
VenomHP Drives: Fleet of em Join Date: May 2009 Location: Florida Posts: 41	this can not be good...

05-16-2009, 11:05 AM	#7
ZZcamaro Drives: 2SS w/ ZZ427 Package!! Join Date: Oct 2008 Location: Pittsburgh, PA Posts: 2,700	I am willing to bet you just failed QC, but I hope it is better news!!!

05-16-2009, 01:48 PM	#10
FxsX24 Drives: S10 283 V8,Jimmy 4wd 4dr bk/bk Join Date: Dec 2008 Location: Verona NY Posts: 307	since both people that have gotten the same message, they both are SS, i think its about the battery cable

05-16-2009, 01:56 PM	#11
HTWLSS Camaro Disciple Drives: Camaro, Chevelle, Corvette... Join Date: Jan 2007 Location: +45° 23' 30.0588", -122° 48' 7.3296" Posts: 658	Keep us posted! __________________ How the Disciples help Chevrolet and Being a Camaro Disciple http://modernclassicsauto.com '68 Chevelle Malibu Coupe; '67 Chevelle Wagon; '99 Convertible Camaro SS #0069; '07 Z06; '06 Silverado Crew Cab 2500 4x4 dually; '14 Sonic RS Hatchback

05-16-2009, 03:39 PM	#12
NotAnInsider Drives: just sold it. Feet! Join Date: May 2009 Location: Philadelphia, PA Posts: 391	I think I'm most curious about 4400, as I've never heard of it.

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