How low can you get OnStar to go?

[Normagene]

Originally Posted by Welker2

I never 'call' OnStar for NAV, I type the destination into the app on my phone, press send & when I go out to my vehicle, NAV is ready to go. Works as well, if not better then any phone app, especially on cross country trips where phones often lose connectivity

Great tip! I use my phone as well, plug it into the port, instead of BT, and it show on the car screen as well as on the heads up. But I never thought about sending the info first in case I loose service. Excellent tip, I'll give it a try.

[thegreatwhite]

iv gotten them down but not that low. what is the service that is free now for 3 years? in other words what do i say i want if i want the free service cause you know their only gonna tell me about the ones that cost money

[sherob]

Originally Posted by thegreatwhite

iv gotten them down but not that low. what is the service that is free now for 3 years? in other words what do i say i want if i want the free service cause you know their only gonna tell me about the ones that cost money

http://www.consumerreports.org/cars/...-to-customers/

[Mr. Stacy]

Originally Posted by thegreatwhite

iv gotten them down but not that low. what is the service that is free now for 3 years? in other words what do i say i want if i want the free service cause you know their only gonna tell me about the ones that cost money

Just push the button and tell her you want to get the 90 day free full trial. Decline to give them your credit card number. Then when you tell them to cancel, they will leave you with the 3 year basic.

[BlkCamaroVert]

Originally Posted by Welker2

I never 'call' OnStar for NAV, I type the destination into the app on my phone, press send & when I go out to my vehicle, NAV is ready to go. Works as well, if not better then any phone app, especially on cross country trips where phones often lose connectivity

That feature did seem to work well. I would call them if I was lost. It's really stressful to have to hold when you're lost. Google came to the rescue.

Another thing that's a ripoff is the phone minutes. I bought minutes when I first signed up. They didn't tell me they expire in six months. So those too weren't there when I needed them. Luckily it's rare I have no cell connection but the one time I did the satellite phone's minutes were expired. My bad too for not asking.

[thegreatwhite]

Originally Posted by sherob

http://www.consumerreports.org/cars/...-to-customers/

Thanks, i called them today an downgraded to the free "basic" plan. which on their website i think said is for 5 years....

[CamaroFred]

Originally Posted by BlkCamaroVert

I love the remote start. On hot day, which is every day in South Florida it's nice to start the car ahead of time o the car is cool when you enter it. Would be good for cold climates too, but I would a car warm up on idle in less than ten minutes?

Usually. You can use the remote start twice, for a total of 20 minutes, if necessary before you need to insert the key in the ignition to reset it.

[songsj]

I found with the free basic I only get the FOB features and a monthly email report on the advanced diagnostics. I called then and asked if I should be getting the diagnostics from my app at any time and they said no that is an upgrade. Have others found this too?

[BlkCamaroVert]

Originally Posted by CamaroFred

Usually. You can use the remote start twice, for a total of 20 minutes, if necessary before you need to insert the key in the ignition to reset it.

Does the car have to shut off after the first 10 minutes or can you send the signal twice in a row?

[PapaKlutch]

Originally Posted by songsj

I found with the free basic I only get the FOB features and a monthly email report on the advanced diagnostics. I called then and asked if I should be getting the diagnostics from my app at any time and they said no that is an upgrade. Have others found this too?

I have the free basic now, too. When the free Onstar period passed on my 2015, the account automatically set up as free Basic.

The newest MyChevrolet smartphone app has all the Onstar services listed you "pay" for and more. But, with basic, the diagnostics stuff can only be found online on your Onstar account after you log in. See the My Vehicle tab for the Advanced Diagnostics.