Pledge to Provide Accurate Info 2SS Order - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

RPO_Z28 · 03-02-2009, 11:46 PM

RPO_Z28 · 03-03-2009, 07:36 AM

Well, it's about 830 AM here in the cold northeast. I think it said 13 degrees on my car's outside temperature display. I have my coffee and egg whites on a wrap and I'm ready to go this morning.

After being on this forum for a while, it's pretty exciting watching our first 2010 Camaro go thru the "birthing" process. So here we go for this morning.

Open up Global Connect and click on the "My Placed" link. This will show us all of the orders that ran thru the Pass One process last week. This is the last day for me to make any changes to those orders. If I don't make the necessary changes, I could easily end up with an assortment of generic orders. However, that rarely happens because even if I am on vacation, I either have someone else do it for me or I have internet access and can do it remotely.

But with the Camaro, I have never seen such hype over the order process and I'd better get this one right. I don't want to deal with some crazed Camaro nut who didn't get the proper equipment. I wouldn't do it wrong because of pride so the customer has very little to worry about anyway.

SInce I ran the Pass One with this particular order, I know the car is buildable within constraints so I really don't have to do anything with it except double and triple check.

Next step is to hand the order to the salesperson to double check my work and then I will check it again after he is done with it. At this point, we have no reason to call the customer but if she calls, we will give her the up to date info as we have it (she's not a member of this forum so I'm off the hook).

The status has now moved to a 2000 event code which means "Accepted by GM". My job is done today for this order and I will watch it patiently and update here as to it's status from day to day.

As of today, this order is now considered "Placed" and will appear in the "In System" tab tomorrow. I should get a TPW next Wednesday. It should be the week of 3/23/09.

I will try to post up a screen shot of the order as it sits so you know what to look for.

trm0002 · 03-03-2009, 08:01 AM

Quote:

Originally Posted by RPO_Z28

[IMG]...As of today, this order is now considered "Placed" and will appear in the "In System" tab tomorrow. I should get a TPW next Wednesday. It should be the week of 3/23/09.

I will try to post up a screen shot of the order as it sits so you know what to look for.

I applaud your efforts here. Following this order through should quell some of the distrust/discontent of some people who seem to think things do/should change almost daily. I know we covered this last week, but FWIW, I still don't have a TPW on my OrderWORKBENCH even though I've been sitting at event code 3400 for about two weeks. Just throwing it out there as an example for people who see their event codes change and automatically expect delivery in a couple weeks...

Silver Streak · 03-03-2009, 08:35 AM

Quote:

Originally Posted by RPO_Z28

Thanks for the post. Will be good to see the movement on an order!

RPO_Z28 · 03-03-2009, 08:36 AM

So I hand the order to the salesperson to check and he notices an interior discrepancy. Originally the customer wanted all black leather. But then changed to Inferno orange leather. So I changed the order and now the event code shows 2051 (order changed) in the event history yet on the Order Workbench sheet it still shows 2000.

This is why all the hullabaloo over what code your order is at is somewhat inaccurate. All that really matters is when it gets placed after the Pass One.

Confused yet?

RT21 · 03-03-2009, 09:13 AM

Quote:

Originally Posted by RPO_Z28

But with the Camaro, I have never seen such hype over the order process and I'd better get this one right. I don't want to deal with some crazed Camaro nut who didn't get the proper equipment.

Especially a 70 year old grandma and her grandchildren!!

NightmareSS · 03-03-2009, 10:21 AM

i went into my dealership today and he told me if i ordered my car now id see it by april...he already has 15 orders in...i asked about his alcolations...like how many he had and how many were sold already and that thats when he sed he has 15 ordered...he sed that the alcolations dont matter cuz they are the only chevy dealership in staten island (new york city)...that they are gonna be pumping this car out...i was like well i just want the car by june cuz thats when ill be finacially rdy and he was like well u could order it in april and have it by june...this just doesnt make sense to me since i went to a dealership in new jersey and the sales manager told me he was only alcolated 7 camaros and has 5 orders in and after he sells the other 2 he wont have a another camaro for sale till 2010...i just dont know whos lying to me...could any1 shine some light on me plz? appreciate it

trm0002 · 03-03-2009, 10:25 AM

Quote:

Originally Posted by NightmareSS

i went into my dealership today and he told me if i ordered my car now id see it by april...he already has 15 orders in...i asked about his alcolations...like how many he had and how many were sold already and that thats when he sed he has 15 ordered...he sed that the alcolations dont matter cuz they are the only chevy dealership in staten island (new york city)...that they are gonna be pumping this car out...i was like well i just want the car by june cuz thats when ill be finacially rdy and he was like well u could order it in april and have it by june...this just doesnt make sense to me since i went to a dealership in new jersey and the sales manager told me he was only alcolated 7 camaros and has 5 orders in and after he sells the other 2 he wont have a another camaro for sale till 2010...i just dont know whos lying to me...could any1 shine some light on me plz? appreciate it

The first guy is absolutely lying- he will NOT have all his cars by April. He'll have maybe the first 2 or 3 of his 15 by then-- that's it. The second guy is much closer to the truth but he will have cars (after his 7) in Nov/Dec most likely.

RPO_Z28 · 03-03-2009, 10:28 AM

Quote:

Originally Posted by NightmareSS

i went into my dealership today and he told me if i ordered my car now id see it by april...he already has 15 orders in...i asked about his alcolations...like how many he had and how many were sold already and that thats when he sed he has 15 ordered...he sed that the alcolations dont matter cuz they are the only chevy dealership in staten island (new york city)...that they are gonna be pumping this car out...i was like well i just want the car by june cuz thats when ill be finacially rdy and he was like well u could order it in april and have it by june...this just doesnt make sense to me since i went to a dealership in new jersey and the sales manager told me he was only alcolated 7 camaros and has 5 orders in and after he sells the other 2 he wont have a another camaro for sale till 2010...i just dont know whos lying to me...could any1 shine some light on me plz? appreciate it

See PM

a6pk2go · 03-03-2009, 10:34 AM

Quote:

Originally Posted by NightmareSS

i went into my dealership today and he told me if i ordered my car now id see it by april...he already has 15 orders in...i asked about his alcolations...like how many he had and how many were sold already and that thats when he sed he has 15 ordered...he sed that the alcolations dont matter cuz they are the only chevy dealership in staten island (new york city)...that they are gonna be pumping this car out...i was like well i just want the car by june cuz thats when ill be finacially rdy and he was like well u could order it in april and have it by june...this just doesnt make sense to me since i went to a dealership in new jersey and the sales manager told me he was only alcolated 7 camaros and has 5 orders in and after he sells the other 2 he wont have a another camaro for sale till 2010...i just dont know whos lying to me...could any1 shine some light on me plz? appreciate it

I'm not too sure if this will help BUT you did ask for someone to shine some light.......

Camarino · 03-03-2009, 10:41 AM

RPO Z28- where is your dealership ?? my closest dealership is in New Rochelle and they'e good with other chevy's but idk if they can handle the Camaro if you know what i mean .

DDustiNN · 03-03-2009, 10:44 AM

Just a suggestion... but I think it might be easier to keep editing the OP, instead of posting a new one each time there is new info. You could just put the date, and whatever happened that day. I think this will make it much easier to see the timeline, instead of everyone having to wade through the entire thread and possibly missing something.

BTW thanks for doing this

RPO_Z28 · 03-03-2009, 10:49 AM

That's why you should read thru the whole thread to get a complete understanding of the process.

There are no shortcuts in this class.

Just be lucky I'm not giving out homework!

RPO_Z28 · 03-03-2009, 10:49 AM

Quote:

Originally Posted by Camarino

RPO Z28- where is your dealership ?? my closest dealership is in New Rochelle and they'e good with other chevy's but idk if they can handle the Camaro if you know what i mean .

Nassau County, Long Island.

03-02-2009, 11:46 PM	#29
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	__________________

03-03-2009, 07:36 AM	#30
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	Well, it's about 830 AM here in the cold northeast. I think it said 13 degrees on my car's outside temperature display. I have my coffee and egg whites on a wrap and I'm ready to go this morning. After being on this forum for a while, it's pretty exciting watching our first 2010 Camaro go thru the "birthing" process. So here we go for this morning. Open up Global Connect and click on the "My Placed" link. This will show us all of the orders that ran thru the Pass One process last week. This is the last day for me to make any changes to those orders. If I don't make the necessary changes, I could easily end up with an assortment of generic orders. However, that rarely happens because even if I am on vacation, I either have someone else do it for me or I have internet access and can do it remotely. But with the Camaro, I have never seen such hype over the order process and I'd better get this one right. I don't want to deal with some crazed Camaro nut who didn't get the proper equipment. I wouldn't do it wrong because of pride so the customer has very little to worry about anyway. SInce I ran the Pass One with this particular order, I know the car is buildable within constraints so I really don't have to do anything with it except double and triple check. Next step is to hand the order to the salesperson to double check my work and then I will check it again after he is done with it. At this point, we have no reason to call the customer but if she calls, we will give her the up to date info as we have it (she's not a member of this forum so I'm off the hook). The status has now moved to a 2000 event code which means "Accepted by GM". My job is done today for this order and I will watch it patiently and update here as to it's status from day to day. As of today, this order is now considered "Placed" and will appear in the "In System" tab tomorrow. I should get a TPW next Wednesday. It should be the week of 3/23/09. I will try to post up a screen shot of the order as it sits so you know what to look for. __________________

03-03-2009, 08:36 AM	#33
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	So I hand the order to the salesperson to check and he notices an interior discrepancy. Originally the customer wanted all black leather. But then changed to Inferno orange leather. So I changed the order and now the event code shows 2051 (order changed) in the event history yet on the Order Workbench sheet it still shows 2000. This is why all the hullabaloo over what code your order is at is somewhat inaccurate. All that really matters is when it gets placed after the Pass One. Confused yet? __________________

03-03-2009, 10:21 AM	#35
NightmareSS Drives: 2010 Camaro SS/RS 92 300zx 2001 Ram Join Date: Feb 2009 Location: Staten Island, NYC Posts: 1,388	i went into my dealership today and he told me if i ordered my car now id see it by april...he already has 15 orders in...i asked about his alcolations...like how many he had and how many were sold already and that thats when he sed he has 15 ordered...he sed that the alcolations dont matter cuz they are the only chevy dealership in staten island (new york city)...that they are gonna be pumping this car out...i was like well i just want the car by june cuz thats when ill be finacially rdy and he was like well u could order it in april and have it by june...this just doesnt make sense to me since i went to a dealership in new jersey and the sales manager told me he was only alcolated 7 camaros and has 5 orders in and after he sells the other 2 he wont have a another camaro for sale till 2010...i just dont know whos lying to me...could any1 shine some light on me plz? appreciate it __________________

03-03-2009, 10:49 AM	#41
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	That's why you should read thru the whole thread to get a complete understanding of the process. There are no shortcuts in this class. Just be lucky I'm not giving out homework! __________________

03-03-2009, 10:41 AM	#39
Camarino DrIvE iT LiKe Ya STOLE It Drives: 2005 Mustang, '68 Camaro Z28 Join Date: Feb 2009 Location: Bronx, NY Posts: 1,007	RPO Z28- where is your dealership ?? my closest dealership is in New Rochelle and they'e good with other chevy's but idk if they can handle the Camaro if you know what i mean .

03-03-2009, 10:44 AM	#40
DDustiNN Drives: Cars Join Date: Feb 2009 Location: N/A Posts: 1,986	Just a suggestion... but I think it might be easier to keep editing the OP, instead of posting a new one each time there is new info. You could just put the date, and whatever happened that day. I think this will make it much easier to see the timeline, instead of everyone having to wade through the entire thread and possibly missing something. BTW thanks for doing this

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