ZL1 QC Hold Extension "mega"-Thread - Page 98 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Fenderaddict2 · 03-20-2012, 11:48 AM

Quote:

Originally Posted by mcalcote

I just got off the phone with customer care and all he could tell me was that my order has been processed and there is not a target production date. From this point on please contact your dealer they will be able to help you better...
I am really starting to wounder if this long wait and run-a-round is going to be worth it in the end!!!! UGH I am so not happy right now!!!!!!!

I'm sure it will be, just keep the faith my Chevy loving friends.

toilets · 03-20-2012, 11:54 AM

Rebrand all the cars to 2013... I kinda like that idea.

rjansen · 03-20-2012, 12:01 PM

Quote:

Originally Posted by mcalcote

I just got off the phone with customer care and all he could tell me was that my order has been processed and there is not a target production date. From this point on please contact your dealer they will be able to help you better...
I am really starting to wounder if this long wait and run-a-round is going to be worth it in the end!!!! UGH I am so not happy right now!!!!!!!

It is a waste of time calling Chevrolet Customer Service! You will not get any informative information from them concerning any order. It's an 'auto-response' from them to have you 'check with your dealer'! I think it's a dealer confidentiality thing. And many of the reps are way behind on the situation anyway. I've called them a number of times for different reasons, and have gotten totally different responses from two different reps on the same subject. In the end you will have more questions than answers.

Long story short--Be patient. Wait it out. And hopefully in the end, things will work out, and everything will be hunky-dory.

mcalcote · 03-20-2012, 12:05 PM

Quote:

Originally Posted by rjansen

It is a waste of time calling Chevrolet Customer Service! You will not get any informative information from them concerning any order. It's an 'auto-response' from them to have you 'check with your dealer'! I think it's a dealer confidentiality thing. And many of the reps are way behind on the situation anyway. I've called them a number of times for different reasons, and have gotten totally different responses from two different reps on the same subject. In the end you will have more questions than answers.

Long story short--Be patient. Wait it out. And hopefully in the end, things will work out, and everything will be hunky-dory.

Thanks. I just is hard when you cant get an anwser from anyone...

hognutz · 03-20-2012, 12:29 PM

Quote:

Originally Posted by rjansen

It is a waste of time calling Chevrolet Customer Service! You will not get any informative information from them concerning any order. It's an 'auto-response' from them to have you 'check with your dealer'! I think it's a dealer confidentiality thing. And many of the reps are way behind on the situation anyway. I've called them a number of times for different reasons, and have gotten totally different responses from two different reps on the same subject. In the end you will have more questions than answers.

Long story short--Be patient. Wait it out. And hopefully in the end, things will work out, and everything will be hunky-dory.

Yeah the company building an item tells you to check with the dealer for information about a hold they initiated. that is awesome. talk about sidestepping the question.

I am not sure how people can defend that as comtomer service. they could at least have a date for an update good or bad. In my mind I am hoping for some kind of info on april 1st. If they let this go more than a month without an update I will be very pissed.

thespymaster · 03-20-2012, 12:31 PM

.

gmgdave · 03-20-2012, 12:34 PM

Quote:

Originally Posted by toilets

Rebrand all the cars to 2013... I kinda like that idea.

Very unlikely as the VIN has MY2012 in it. The VIN is stamped on other parts and it is not likey they will not change all the parts.

Frankzl1 · 03-20-2012, 12:40 PM

Quote:

Originally Posted by thespymaster

.

The IOM Ninja · 03-20-2012, 12:42 PM

This is complete BS IMHO if I was/had a ZL1 on order I would be throwing s**t I would be calling GM and making complaints be well know. For the record it's only cause they seem to be keeping you guys in the dark about this, I feel for you guys, here is to thou guys getting your cars

350 HRSS · 03-20-2012, 01:21 PM

Quote:

Originally Posted by thespymaster

.

DEFENDRZL1 · 03-20-2012, 01:22 PM

is it my turn to WHINE WHINE WHINE WHINE....

Like so many others I am trying hard to be patient but it is really difficult when the silence is deafening...

...as for calling GM or the dealer - props to the thread and Camaro5 as I learn more about what is happening here than from GM or the dealer. I am not dissing my dealer as I have strong feeling that IF he knew ANYTHING at all he would be telling me just to shut me up...... so THANKS GUYS FOR HELPING TO KEEP ME SANE...

That being said - there is a theory floating around my office from a friend who was a local dealer general manager for 17 years and was around in the days when the PT Cruisers were first hyped - now no offense to anyone on here who may have one AND more IMPORTANTLY please note I am NOT IN ANY WAY COMPARING THE TWO CARS...AT ALL.... but there were folks in line paying as much as $10k and $15k OVER LIST to order those.....it was TOTALLY NUTS... but people just "had to have them" and it drove the price up. Chrysler pretended they would only make a limited number and had a number of initial launch delays and it created a feeding frenzy. The initial production sold out for the first model year and the demand stayed high throughout the second year...then of course the market was flooded with them....My colleague was wondering out loud the other day if this is the same type of marketing strategy..
I didnt really argue the point because the information from GM is such slim pickings its hard to support any position. Is it a serious defect? Is it a isolated glitch? Is it a supplier production problem? A marketing ploy?

......this is a loyal customer base who has waited patiently ( and some not so patient, like myself) for the return of the muscle cars, not a new brand like the PTC and the increased sales of Camaro's over the last 2 1/2 years should be sufficient marketing proof the cars will have a strong sales base.....

As for me and my house.. even if there is a issue with the cars... I know GM is not going to put them on the street until they are right and as the "owner" of car #36, as long as the issue is fixed, it wont matter.....I just want the dam* car.........

WHINE WHINE WHINE WHINE WHINE.....
(thanks for listening...)

Z4me · 03-20-2012, 01:26 PM

Would you like some cheese to go with that whine?

DEFENDRZL1 · 03-20-2012, 01:29 PM

Quote:

Originally Posted by Z4me

Would you like some cheese to go with that whine?

why yes I would - specially if the cheese was from OSHAWA and was delivered via a super freak black ZL1.......

DEFENDRZL1 · 03-20-2012, 01:36 PM

Ok now that I have caught my breath and since I have a few more minutes to kill before I check my order status again I thought I would google from me to my car...
its 1,241 miles from door to door, it says it takes 20 hours and 52 minutes.....with spring break coming up I wonder if a OCCUPY OSHAWA march (or in this case, drive) would be theraputic......

03-20-2012, 12:31 PM	#1364
thespymaster Drives: C7 / ZL1 / SS / trucsk Join Date: Nov 2009 Location: G4 CLASSIFIED Posts: 4,533 View My Garage	. __________________ 2014 C7 Stingray 3LT/Z51 2013 Camaro SS 2012 Camaro ZL1 - 850 HP 2015 GMC Denali 3500HD 4x4 2012 GMC Sierra 3500HD 4x4

03-20-2012, 01:26 PM	#1370
Z4me Drives: 2013 ZL1 IOM Vin #169 Join Date: Jan 2011 Location: Maryland Posts: 1,953	Would you like some cheese to go with that whine? __________________

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03-20-2012, 11:54 AM	#1360
toilets Drives: 2010 camaro Join Date: May 2011 Location: Southeast, Posts: 842	Rebrand all the cars to 2013... I kinda like that idea.

03-20-2012, 12:42 PM	#1367
The IOM Ninja Account Suspended Drives: 10' IOM 2SS/RS, 13' GB Shelby GT500 Join Date: Sep 2010 Location: Sherwood Park, AB Posts: 2,180	This is complete BS IMHO if I was/had a ZL1 on order I would be throwing s**t I would be calling GM and making complaints be well know. For the record it's only cause they seem to be keeping you guys in the dark about this, I feel for you guys, here is to thou guys getting your cars

03-20-2012, 01:22 PM	#1369
DEFENDRZL1 Drives: 2012 ZL1 #36 Join Date: Feb 2012 Location: Gulf Coast of South Alabama Posts: 76	is it my turn to WHINE WHINE WHINE WHINE.... Like so many others I am trying hard to be patient but it is really difficult when the silence is deafening... ...as for calling GM or the dealer - props to the thread and Camaro5 as I learn more about what is happening here than from GM or the dealer. I am not dissing my dealer as I have strong feeling that IF he knew ANYTHING at all he would be telling me just to shut me up...... so THANKS GUYS FOR HELPING TO KEEP ME SANE... That being said - there is a theory floating around my office from a friend who was a local dealer general manager for 17 years and was around in the days when the PT Cruisers were first hyped - now no offense to anyone on here who may have one AND more IMPORTANTLY please note I am NOT IN ANY WAY COMPARING THE TWO CARS...AT ALL.... but there were folks in line paying as much as $10k and $15k OVER LIST to order those.....it was TOTALLY NUTS... but people just "had to have them" and it drove the price up. Chrysler pretended they would only make a limited number and had a number of initial launch delays and it created a feeding frenzy. The initial production sold out for the first model year and the demand stayed high throughout the second year...then of course the market was flooded with them....My colleague was wondering out loud the other day if this is the same type of marketing strategy.. I didnt really argue the point because the information from GM is such slim pickings its hard to support any position. Is it a serious defect? Is it a isolated glitch? Is it a supplier production problem? A marketing ploy? ......this is a loyal customer base who has waited patiently ( and some not so patient, like myself) for the return of the muscle cars, not a new brand like the PTC and the increased sales of Camaro's over the last 2 1/2 years should be sufficient marketing proof the cars will have a strong sales base..... As for me and my house.. even if there is a issue with the cars... I know GM is not going to put them on the street until they are right and as the "owner" of car #36, as long as the issue is fixed, it wont matter.....I just want the dam* car......... WHINE WHINE WHINE WHINE WHINE..... (thanks for listening...)

03-20-2012, 01:36 PM	#1372
DEFENDRZL1 Drives: 2012 ZL1 #36 Join Date: Feb 2012 Location: Gulf Coast of South Alabama Posts: 76	Ok now that I have caught my breath and since I have a few more minutes to kill before I check my order status again I thought I would google from me to my car... its 1,241 miles from door to door, it says it takes 20 hours and 52 minutes.....with spring break coming up I wonder if a OCCUPY OSHAWA march (or in this case, drive) would be theraputic......