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Old 09-30-2014, 08:24 PM   #151
joeybsyc

 
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Well, as a personal update to this...after a month of arguing with the dealer, and going back and forth between them and Chevrolet customer service, they refused to perform the details of the TSB on my car unless I footed the bill myself since my powertrain warranty expired earlier this summer. The car has ALWAYS made the clicking noise, I just didn't realize it wasn't something they all did until I stumbled on this thread by PQ.

My car is stock, and is in the first batch of cars that did not have the proper thrust washers installed at the factory. it seems they don't care, it's still MY problem since I'm out of warranty. Personally I think this is ridiculous. The dealer even had me bring my car in for "their" diagnosis, to be sure the problem was in fact present. The Chevrolet technician came out and told me personally that there was no doubt my car needed the TSB performed, and noted that it made a very audible clicking in both forward and reverse.... yet they still refused to cover the cost of the parts and/or labor because there isn't an official "recall" on this, just a TSB noting that some cars may need this fix.
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Old 09-30-2014, 10:58 PM   #152
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Yup. pretty ****ed up.
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Old 10-01-2014, 05:19 PM   #153
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I don't think I'm even getting it fixed. Its clicked for 5 years already, and if GM doesn't care about it I guess I don't either.
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Old 10-01-2014, 06:41 PM   #154
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Wont' hurt anything. But would drive me crazy.

It's a pretty easy enough fix if you have the time and tools.
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Old 10-02-2014, 11:24 AM   #155
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Ask the dealer nicely to "Goodwill Warranty it" sometimes referred as a "customer loyalty".
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Old 10-02-2014, 12:42 PM   #156
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Quote:
Originally Posted by MMC View Post
Ask the dealer nicely to "Goodwill Warranty it" sometimes referred as a "customer loyalty".
Trust me, I tried that. Even had a Chevrolet Customer Service rep from here contact them. I didn't buy the car new there, so they weren't willing to help me a bit. Definitely learned a lot about a dealership I had always respected.
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Old 12-04-2014, 12:10 AM   #157
was619
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Hey PQ,

So I bought what I thought was the updated 'replacement' part, the thrust washers. This last time when I did my rear brakes I went in to replace this washer only to find out that there was already one in there. Being that it was apart I replaced it with new ones anyways and not I still the same noise.

Any suggestions as to what it could be? Thanks!
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