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Old 03-25-2012, 11:06 AM   #1
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GM Tracking Emails

Has anyone experienced this. Yesterday I received an email from that the status of my order has changed. Initally I got very excited, since I'm at 1102 (for my ZL1 order) and I was hoping to move to 2000 (GM accepted the order). So I went to check my status on the website and there has been no movement, still at 1102 since 3/10/12. Does GMTracking only update the status during the week?
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Old 03-27-2012, 04:15 PM   #2
Chevrolet Customer Svc

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Unfortunately I'm not affiliated with GMConnects and don't have any information on their system or how they operate but I can check over your order for you if you'd like. Just send it to me here and I'll get back to you as soon as I can.

Jeff Morris, Chevrolet Customer Service
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Old 03-28-2012, 11:43 PM   #3
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The system updates every two hours and upon a change in status an email letting you know that the status has changed. For some reason your Zl1 was initially sent over and tracked manually probably due to data not being on the automatic system . Subsequently, when it finally was able to update automatically that changed some of the information in the cache which triggered an email. Sorry for the false alarm.. but the data does look good and when GM restores production (keeping fingers crossed for next week) they will schedule the DOSP periods that were cancelled. Larry
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