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Old 09-11-2010, 03:58 PM   #1
Jeremeymt
 
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Do people not understand pricing?

I work in retail in the mall. A small cookie store to be exact. Some people complain that prices are too high while others say it's reasonable. I do not understand those who say "how much did you say for that cookie" or "I can make a whole batch for that price". It drives me crazy! Duh we have to mark it up enough to cover ALL costs AND make a profit! On top of that who is forcing anyone to buy it?! If you walk up to the counter I am here to wait on you and collect money for the products YOU chose to buy! It's not rocket science! If you want to make it yourself then by all means go for it.

Sorry just had to rant! Thanks for reading and please post your opinions on this too!
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Old 09-11-2010, 04:04 PM   #2
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People are morons. Especially older people who remember when $0.05 would buy a house. They just need to deal or get over it.
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Old 09-11-2010, 04:47 PM   #3
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Too bad you can't educate them on Economics 101 right then and there
I don't want to get into a long post, but "you're always free to start your own store, make your own stuff and sell it for what ever price you want if you feel the price is too high. Remember, you are paying for convenience" is about the gist of it.

When some folks object, I tell 'em that "even if I told you it's a quarter, you'd still complain".
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Old 09-11-2010, 04:49 PM   #4
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Yes older people are the worst. Yes I agree no matter what you price it at there will always be those that are never happy. I'm college educated with a business management degree and I understand how it all works. I guess more people need more education!
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Old 09-11-2010, 05:02 PM   #5
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This is an interesting discussion for a site that wants GM to be profitable and at the same time get sports cars substantially under cost.
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Old 09-11-2010, 05:12 PM   #6
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Its just sign o the times....I run a repair shop here in FT laud FL....and selling work on the toilet bowl cars that seem to come in all day is almost imposs!!!!!
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Old 09-11-2010, 05:19 PM   #7
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I tell some people that get me frustraded......how about I pay you for the privilege of working on your toilet bowl car???? plus there are alot of Haitians here that dont know how to live in a real commerce society.....
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Old 09-11-2010, 05:59 PM   #8
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I see this same stuff everyday. I work in an auto repair shop, we call people and give them an estimate on the repairs. That estimate is almost always + - $20 bucks of the actual cost when they come get their car. But without fail we will usually get some guy bring his girlfriend in with a comment of "$300 bucks are you kidding me I could have done that for $150". Dude we called and said $300 and got an OK before we did ANY work. If you could have done it for $150 then why didn't you? People like that annoy me to no end. Are prices are very clearly displayed when you walk in and we call and talk to you extensively before we do any work and yet people still whine. Seeing this crap day in and day out I very very rarely argue about a price.
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Old 09-11-2010, 06:01 PM   #9
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for a time mass profits sould come last

quality
performance
market share
profits
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Old 09-11-2010, 06:07 PM   #10
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If you dont know that you are going to be charged more at a mall, you re an idiot. If you are fighting over the price of cookies you re just a (insert profanity here). Cookies are not a "need"
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Old 09-11-2010, 06:15 PM   #11
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Quote:
Originally Posted by 2ndgenz28 View Post
for a time mass profits sould come last

quality
performance
market share
profits
I agree. I just find the subject matter provocative and interesting.
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Old 09-11-2010, 06:39 PM   #12
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moron old people

Quote:
Originally Posted by v6sonoma View Post
People are morons. Especially older people who remember when $0.05 would buy a house. They just need to deal or get over it.
hey v6sonoma...kiss my old ass..ok// i am old person and believe me, i am a realist...i know the cost of goods and services go up...so don't put "especially older people" in total catagory like this...young , middle and older people are all guilty of these comments about prices..so lighten up!!
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Old 09-11-2010, 06:56 PM   #13
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Exactly! All of you make good points. Whether it's a cookie or car repair it all comes down to cost and profit. We wouldn't stay in business if no one was buying our products. Our company started in 1976 so obviously something has gone right! I never ever go somewhere and complain about the prices when I'm standing there placing an order! A customers biggest power is NOT to buy but when you proceed to buy something why complain?? Idiots! A lot of times when someone really gets me going I say "where do you work?" And soooo many times it's another retail place and I just look at them like don't you know better then!
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Old 09-11-2010, 07:13 PM   #14
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Just note the 70s was the boom of the mall's as the strip malls went bust and all those 1 product [in gen] places thrived in the mall.
Like the piano and organ store, its all they sell, the guy looked to be standing there all alone all day, but they turn a profit in the end from the mass traffic.

Just be ready for the bust.

Malls are dead here.
Its now back the the older strip mall set up for some reason.
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Old 09-11-2010, 07:19 PM   #15
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Naw we are up significantly this year versus last year. 2009 was a really hard year. This year is way better. Each mall is different. Certain cities and regions of the country have been impacted differently. Malls will never completely go away. They are still quite popular especially on the weekends. Today was slamming! Even though it's 9/11 we were packed.
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Old 09-11-2010, 07:37 PM   #17
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Now I want a cookie... How much for delivery?

Well financing with us will probably get you a better interest rate than with your bank.
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Old 09-11-2010, 07:40 PM   #19
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Ha! Unfortunately we don't have cookie stores up your way! Come on down to Tennessee and I'll hook ya up and then we will go riding in our camaros!
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Old 09-11-2010, 08:45 PM   #20
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Ha! Unfortunately we don't have cookie stores up your way! Come on down to Tennessee and I'll hook ya up and then we will go riding in our camaros!

I can get you a better deal in GA. TN is notrious for having "Adjusted Market Value" mark ups on their cookies. I can get you one at invoice, and can put a few M&M mods along with the chocolate chips. Not the knock off M&Ms either, but the real ones.

"I am the original C5 forum cookie dealer, dont be fooled by all the others"

Please see my add
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Old 09-11-2010, 09:14 PM   #21
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The general public does not understand price structuring, profit margins, over head or business in general. If they did, they would have a business of there own! Profit is not a dirty word but sometimes I wonder. The general public wants it cheap. Its what I call the Wal-Mart mentality and its rampant in this country. I would venture to say that people would buy something based on price over quality 75% off the time. I have sold product to racers my entire life and they want the highest quality at the lowest price and that's hard to deal with. I have been beat on so many time by people trying to manipulate me into giving them a discount that I don't do it to others because I know how it feels. I don't ask for discounts, favors or Free. I just pay people what they ask for except when it comes to cars. I have never paid MSRP before the Camaro. When I paid MSRP for my Camaro I did it with a smile on my face!
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Old 09-11-2010, 09:27 PM   #22
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Quote:
Originally Posted by Jeremeymt View Post
I work in retail in the mall. A small cookie store to be exact. Some people complain that prices are too high while others say it's reasonable. I do not understand those who say "how much did you say for that cookie" or "I can make a whole batch for that price". It drives me crazy! Duh we have to mark it up enough to cover ALL costs AND make a profit! On top of that who is forcing anyone to buy it?! If you walk up to the counter I am here to wait on you and collect money for the products YOU chose to buy! It's not rocket science! If you want to make it yourself then by all means go for it.

Sorry just had to rant! Thanks for reading and please post your opinions on this too!
the fat women never complain hahahahahahahahaha

but really... you pay more because it's a service that is being performed for you - - - you don't have to go home and bake your own cookie if you're willing to buy one here.
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Old 09-11-2010, 11:02 PM   #23
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I always loved it when people would drive 30 miles back to the mall over a dollar or two price adjustment.
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Old 09-11-2010, 11:18 PM   #24
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Originally Posted by Darin Morgan View Post
The general public does not understand price structuring, profit margins, over head or business in general. If they did, they would have a business of there own! Profit is not a dirty word but sometimes I wonder. The general public wants it cheap. Its what I call the Wal-Mart mentality and its rampant in this country. I would venture to say that people would buy something based on price over quality 75% off the time. I have sold product to racers my entire life and they want the highest quality at the lowest price and that's hard to deal with. I have been beat on so many time by people trying to manipulate me into giving them a discount that I don't do it to others because I know how it feels. I don't ask for discounts, favors or Free. I just pay people what they ask for except when it comes to cars. I have never paid MSRP before the Camaro. When I paid MSRP for my Camaro I did it wit h a smile on my face!
You are correct. The walmart mentality has taken over. Now there is nothing wrong with walmart. How I explain the "cookie business" to people is by comparing Louis Vuitton to a handbag at walmart. Walmart depends on VOLUME whereas Louis Vuitton depends on single HIGH DOLLAR purchases. Mcdonalds depends on VOLUME whereas we as a specialty cookie store depend on fewer people paying our higher prices. Now during the holidays its a perfect mix of high volume and high average sales. I dont have a problem with someone saying "no thanks" and moving along. It's those people who complain complain complain and then buy $20 worth of cookies! I especially like it when they want ME to explain why we charge what we charge. My ABSOLUTE favorite is the question "how many cookies come in a 1/2 dozen." That's when i want to ask "how did you get your car in drive and get to the mall you dumba$$!"
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Old 09-11-2010, 11:18 PM   #25
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MMMMMmmm I love cookies! My Fav is cinnabun!
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