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Old 08-16-2011, 07:45 PM   #726
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Originally Posted by i007spectre View Post
That part number is not authorized for a 2010 Camaro, according to my dealership. To which I reply with a big old bs.
Well that is the Part Number, Hardware Version, and Software Version that MY Dealer put into MY Early Order Activity 2010 Camaro 2LT/RS, and it FIXED ALL OF THE PROBLEMS THAT I HAD BEEN HAVING. SO I WOULD SAY IT IS THE RIGHT PART FOR 2010 CAMARO'S.

Walt B.

P.S. Tell Your DEALER TO FIX YOUR CAR RIGHT or go to a different Dealer, or better yet call GM Customer Service and COMPLAIN.
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Old 08-17-2011, 12:51 PM   #727
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I talked to Jeff, he said he would talk to them. I havent heard from Jeff since then.
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Old 08-17-2011, 02:11 PM   #728
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Quote:
Originally Posted by WCoolBreeze View Post
Well that is the Part Number, Hardware Version, and Software Version that MY Dealer put into MY Early Order Activity 2010 Camaro 2LT/RS, and it FIXED ALL OF THE PROBLEMS THAT I HAD BEEN HAVING. SO I WOULD SAY IT IS THE RIGHT PART FOR 2010 CAMARO'S.

Walt B.

P.S. Tell Your DEALER TO FIX YOUR CAR RIGHT or go to a different Dealer, or better yet call GM Customer Service and COMPLAIN.


Per PI0055B it covers 2010 models also.
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Old 08-22-2011, 09:06 AM   #729
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I am taking my car in tomarrow to have this done.

Is there anything I should do or know?

the guys were surprised that I knew about this, because they did not.

one guy said the public should not have the PI's
then the other guys said thats what PI's are "public information"

then I asked if he had the parts instock? and he said it is a simple download.
I told him no it is a hardware update also, and showed him the paper.
he said some one else was going to have to look at it and order the parts if needed.

my fear is that they will not or did not order the parts and I will have to go back.
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Quote:
Originally Posted by babytiger
And like destoryerofu2 said, WOT should be a moment of silence...
It's mine, like it or not. http://www.camaro5.com/forums/showthread.php?t=108079
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Old 08-22-2011, 02:39 PM   #730
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Haha Jeff cant get a hold of my dealerships guy either. Love it.
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Old 08-22-2011, 07:27 PM   #731
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Quote:
Originally Posted by destroyerofu2 View Post
I am taking my car in tomarrow to have this done.

Is there anything I should do or know?

the guys were surprised that I knew about this, because they did not.

one guy said the public should not have the PI's
then the other guys said thats what PI's are "public information"

then I asked if he had the parts instock? and he said it is a simple download.
I told him no it is a hardware update also, and showed him the paper.
he said some one else was going to have to look at it and order the parts if needed.

my fear is that they will not or did not order the parts and I will have to go back.
Just hand in there. It took 5 repair attempts for mine to get resolved.
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Old 08-23-2011, 08:47 AM   #732
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Just hand in there. It took 5 repair attempts for mine to get resolved.
just a question are they supose to supply a rental for the repair.
they said they needed my car for all day. so I was wondering if they were supose to supply a rental or not. (I dont think they are and i didn't ask for one, but if they have to redo it I am going to)
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Quote:
Originally Posted by babytiger
And like destoryerofu2 said, WOT should be a moment of silence...
It's mine, like it or not. http://www.camaro5.com/forums/showthread.php?t=108079
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Old 08-23-2011, 10:04 AM   #733
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Originally Posted by destroyerofu2 View Post
just a question are they supose to supply a rental for the repair.
they said they needed my car for all day. so I was wondering if they were supose to supply a rental or not. (I dont think they are and i didn't ask for one, but if they have to redo it I am going to)
They should at least provide transportation to your work (or home) and back.
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Old 08-23-2011, 10:11 AM   #734
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It did not take that long each time was about 45minutes once it was about 1.5hrs.

I think they would give a loaner if it is overnight. I think they would have taken me some where but since am retired, did not have to have them do it.
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Old 08-23-2011, 02:58 PM   #735
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OMFG!!! I started reading this thread from the VERY begining about 2 hours ago.....and BOY OH BOY an I glad I did......C5 IS THE BOMB!! I have a 2010, had have had the random indexing issue from day one, DUH! and a few other issues, but I delt with them, until another issue cropped up, I ALWAYS have a Flash Drive INSTALLED in my car, and about a week ago it started NOT recognizing that it was even there, so EVERYTIME I got off of the car, them started it up, I would have to go into the console and remove the drive and reinstall it. WHAT A PITA!! so I called up a service department and made a appointment to get this fixed......my appointment is Friday, 8/26, and I am comming loaded for BEAR!! TSB IN HAND, P/N's in hand, and a typed up list of EVERY issue I have ever had with the USB port. I am going to go there ONE time.....if not.....I will be bringing my business to another dealer..... have my Camaro, My Caddy, AND this includes the new GM SUV I am about to buy....someone else will get that business too! they will either do it right the first time, or they can KMA!
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Old 08-23-2011, 03:18 PM   #736
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They will probable have to order u a new PDIM. Unless they have already done this, it will be at least 2 trips.
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Old 08-23-2011, 03:19 PM   #737
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Originally Posted by cmore View Post
They will probable have to order u a new PDIM. Unless they have already done this, it will be at least 2 trips.
Agreed. I emailed my service department and they ordered the part before I even setup an appointment. So, it was 1 trip for me
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Old 08-23-2011, 03:29 PM   #738
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Agreed. I emailed my service department and they ordered the part before I even setup an appointment. So, it was 1 trip for me

Sounds like they have a good service department.
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Old 08-23-2011, 03:34 PM   #739
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They will probable have to order u a new PDIM. Unless they have already done this, it will be at least 2 trips.
well I am stoping by to see a bud of mine, and I know the lady that runs the service department...and I will drop the TSB off with her.....as long as she ordered the RIGHT part, true U will be back a second time, as I KNOW my HW/SW is in the CX/CX catagory, if they would only take my word for it and order teh part and we wouldn't waste anyones time....we will see when I go by this afternoon. THAT also would open up another spot in the service departments schedule for PAYING customers!! lol
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Old 08-23-2011, 03:38 PM   #740
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Guys, in an earlier post the TSB (PI0055B) was downloaded to the site....well maybe its just me, but when I tried to print it out all I would/could get was a small piece of one page of the document.

SO I got is converted and them back again so its a lot smaller file AND it prints out correctly. so here it is!

PI0055B.pdf
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Old 08-23-2011, 07:20 PM   #741
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It would be wonderful if someone with a PDIM with 'HW: DB' / 'SW: DD' could post a picture of that HW/SW configuration in this thread. I'm trying to get my 'HW: DB' / 'SW: DB' PDIM (P/N: 20985421) updated with the 'SW: DD' revision and the service department is telling me that 'DD' doesn't exist or that there are no updates available.

I'd like to be able to forward a link to a picture of someone's Camaro with this configuration installed so I prove to them that the call to "engineering" they made that stated it doesn't exist is incorrect.

I found pictures of all of the other combinations of HW/SW, but not 'DB/DD'.

I know I can purchase PDIM 22797218 and get DB/DD, but I was hoping a software upgrade was going to cost less than buying yet another module.

My current unit is not "broken", I'm simply trying to get the latest software in the PDIM.

Thanks in advance!
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Old 08-23-2011, 10:52 PM   #742
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It would be wonderful if someone with a PDIM with 'HW: DB' / 'SW: DD' could post a picture of that HW/SW configuration in this thread. I'm trying to get my 'HW: DB' / 'SW: DB' PDIM (P/N: 20985421) updated with the 'SW: DD' revision and the service department is telling me that 'DD' doesn't exist or that there are no updates available.


Thanks in advance!
sonmeone has.....I read this thread START TO FINISH today.....and it wasn't that may posts ago that someone actually posted pics that you want.....its here....just dig around.
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Old 08-23-2011, 11:05 PM   #743
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I went in to the dealer this afternoon to see a buddy, while I was there I did a few things, I went to the parts department to see if they had IN STOCK the PDIM I needed, no luck, but there was 10 not to far away and could overnight it. Talked to the Service Manager, she told me that they have a policy that they are REQUIRED to diagnose the problem and couldn't take my word for it and order the part now, a service tech was within earshot and looked at me and ask if I had me car here....the answer was YES, he looked at the service manager and said, "It takes about 8-10 seconds to do this, then you can oprder the part NOW, he had me pull around, signed off on it, and the part was ordered and is being overnighted. I also know the lade that does all the scheduling and she moved my appointment to Thursday morning......WOO HOO!! ONE STOP SHOPPING!!
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Old 08-23-2011, 11:31 PM   #744
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sonmeone has.....I read this thread START TO FINISH today.....and it wasn't that may posts ago that someone actually posted pics that you want.....its here....just dig around.
I already scanned this entire thread along with many others. There is no picture that I can find of a radio LCD screen displaying 'HW: DB' and 'SW: DD'.

I found on page 11 of this thread the original posting by "Gene Culley" of the multiple part numbers and the hw/sw versions supplied with each part number

http://www.camaro5.com/forums/showpo...&postcount=264

I can find pictures of HW/SW => CB/CC, DA/DA, DA/DX, DB/DB but no DB/DD.

That's why I'm asking for assistance in finding the post on this site that already has it (that my searching did not find) or if someone would be kind enough to post a picture of their radio LCD screen displaying the HWB/SWD.
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Old 08-23-2011, 11:44 PM   #745
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Originally Posted by shiftz33 View Post
I already scanned this entire thread along with many others. There is no picture that I can find of a radio LCD screen displaying 'HW: DB' and 'SW: DD'.

I found on page 11 of this thread the original posting by "Gene Culley" of the multiple part numbers and the hw/sw versions supplied with each part number

http://www.camaro5.com/forums/showpo...&postcount=264

I can find pictures of HW/SW => CB/CC, DA/DA, DA/DX, DB/DB but no DB/DD.

That's why I'm asking for assistance in finding the post on this site that already has it (that my searching did not find) or if someone would be kind enough to post a picture of their radio LCD screen displaying the HWB/SWD.
OH CRAP.....sorry.....thats the one i was thinking about.....it was a long day.
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Old 08-23-2011, 11:45 PM   #746
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Quote:
Originally Posted by shiftz33 View Post
I already scanned this entire thread along with many others. There is no picture that I can find of a radio LCD screen displaying 'HW: DB' and 'SW: DD'.

I found on page 11 of this thread the original posting by "Gene Culley" of the multiple part numbers and the hw/sw versions supplied with each part number

http://www.camaro5.com/forums/showpo...&postcount=264

I can find pictures of HW/SW => CB/CC, DA/DA, DA/DX, DB/DB but no DB/DD.

That's why I'm asking for assistance in finding the post on this site that already has it (that my searching did not find) or if someone would be kind enough to post a picture of their radio LCD screen displaying the HWB/SWD.
well if nothing else......I will have mine installed and will take a pic for you and post it here thrusday afternoon/evening.
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Old 08-24-2011, 05:10 AM   #747
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ok
when I made the appt i showed them the paper and my sw/hw.
told them they have to order a new part. they said ok they will look into it.
so I dropped the car off monday night, appt was for tuesday at 8:00am.
I called at 1:45pm to see if they were done yet so i could pick it up.
nope the guy has yet to start it and will be 45 min before he does (claimed another appointment has tied up his whole day) I said ok. (trying to be nice)

I called back at 3:45pm to check and got voice mail. left a message asking if they have fixed it or not and that I would like to have my car back to day if that was possable.

I called once more at 4:00pm since I had not heard back yet. and got put into voice mail. left number asking if i can pick it up today or what
(trying not to be crappy) cause its a 35min drive to dealer and they close at 5:00pm
so finally they call back at 4:15pm and i missed the call (was on phone with plumer because a pipe in the basement broke, story for a diff day) got message yes i can pick up car to day we will have it buttoned up when you get here. I try calling back to see if they fixed it or just looked at it, and got kicked into voice mail.
so i leave and head to dealer ship, get there at 4:55pm. notice it was sitting out front rain spots all over it and it hasn't rained for over and hour. I go inside and ask if its ready, the service writer say yet its all set. I pause, so you fixed it and replaced the module? he looks at me, no but we did find out that you do have the older one and need the new one, we put it on order and we will call you when it comes in.

(fighting back the urge to punch the guy) I ask when will it be in. he says "not sure, we didn't order it until late today and they couldn't tell us when we would have it."

(I'm thinking well if you had looked at it at 8:00am like you were supose to)

so now I have to wait until they get the part in and call me then take it back to have it installed. on top of everything else that went on yesterday, people just piss me off sometimes.
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Quote:
Originally Posted by babytiger
And like destoryerofu2 said, WOT should be a moment of silence...
It's mine, like it or not. http://www.camaro5.com/forums/showthread.php?t=108079
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Old 08-24-2011, 09:02 AM   #748
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Has any anyone had the SW flashed from HW/DB SW/DB to SW/DD by a dealer?
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Old 08-24-2011, 11:02 AM   #749
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My GM rep told me any repair over 4 hours,should be given a loaner or rental.

Quote:
Originally Posted by destroyerofu2 View Post
just a question are they supose to supply a rental for the repair.
they said they needed my car for all day. so I was wondering if they were supose to supply a rental or not. (I dont think they are and i didn't ask for one, but if they have to redo it I am going to)
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Old 08-24-2011, 11:31 AM   #750
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My GM rep told me any repair over 4 hours,should be given a loaner or rental.
You are correct, I took the car in and the dealer went to another dealer to get the part, but by the time they came back with the part it was kinda late so instead of having me wait they gave me a rental and by 10 am the next day, the car was ready and now it works great.
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