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Old 12-08-2010, 04:32 PM   #120
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Has anyone had their PDIM fixed since the NEW PDIM parts became available? Or are we all still waiting for the service bulletin?
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Old 12-08-2010, 05:18 PM   #121
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Has anyone had their PDIM fixed since the NEW PDIM parts became available? Or are we all still waiting for the service bulletin?
Alot of the dealerships are still reluctant.. I've inquired about the TSB. If it gets released, I'll post it up.
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Old 12-09-2010, 02:45 PM   #122
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Thanks SDCamaro10! It's much appreciated.
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Old 12-09-2010, 03:28 PM   #123
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Thanks SDCamaro10! It's much appreciated.
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Old 12-12-2010, 03:51 PM   #124
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@ SDCamaro10 thanks for keeping us posted.

Do we really think it is a hardware fix or can GM just push some software to address the problem? After all the USB is a standard configuration developed by Apple and accepted by general populist. I would not think GM would have missed that boat. Personally I would hope they could push it through an OnStar link and prevent the cost for both the dealerships and the customer's time.

I hope for a fix soon as I was thrilled to purchase this feature for my Zune, but let down ever since just waiting the fix. Now that my XM trial is over I am back in the lame world of commercials
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Old 12-12-2010, 04:11 PM   #125
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@ SDCamaro10 thanks for keeping us posted.

Do we really think it is a hardware fix or can GM just push some software to address the problem? After all the USB is a standard configuration developed by Apple and accepted by general populist. I would not think GM would have missed that boat. Personally I would hope they could push it through an OnStar link and prevent the cost for both the dealerships and the customer's time.

I hope for a fix soon as I was thrilled to purchase this feature for my Zune, but let down ever since just waiting the fix. Now that my XM trial is over I am back in the lame world of commercials
If the 2011 models in production already have new hardware and new software, then we are just waiting for GM to send out a "Hey! We Screwed Up! Here's How To Fix It!" bulletin. Until then, it will require that your service department go above and beyond the call of duty to fix this problem for you.

If your dealer doesn't want to touch it and keeps telling you that you have the "Most up to date software available [for your PDIM]", then you need to show the problems with your car to a manager. Then take the manager out to the sales lot and go sit in a newer model with new hardware and software and show the manager how all the problems from your car are "magically" solved.

Plug in your USB device... Press and hold the "Menu" button, and after a few seconds your HW: XX and SW: XX versions will show on the screen. Compare yours to the new car that isn't having any problems.


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Old 12-12-2010, 09:34 PM   #126
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Not all the 2011 models have the updated software/hardware. I got my camaro about 6 weeks ago and it's CC/CE
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Old 12-17-2010, 11:24 AM   #127
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Just joining in on the topic here. I have a 1LT that I installed the PDIM in on that hasn't worked since I put it in last month. The IPod just doesn't read through the USB at all. I also installed the steering wheel controls which work perfectly fine. I dropped my car off yesterday to get this PDIM situation figured out. I pick it up today and they tell me that my IPod worked on a newer Camaro but still doesn't work on mine. They say I may need a new module. I bought the original straight through them so I'm covered there. I tried showing the tech that was working on the car that there is a new PDIM out with a new part number that I described from this thread and he pretty much blew me off like I didn't know jack about the topic and told me "Were not affiliated with those forums" and when I tried explaining that it was brought up directly through someone at GM he just went on to say that it might be the fact that my computer might not be able to handle the software since my car didn't originally come with the PDIM. So that's where I'm at as of right now. They said they would call me with any details which I'm sure means that I'll have to ask when I go in for my next service. This is frustrating.
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Old 12-17-2010, 05:04 PM   #128
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That guy is full of shit. What "computer" is the guy talking about? The radio? Because that's the only thing that has to be "programmed" when a PDIM is installed. It's not even being programmed really. There's no software that gets loaded especially to the radio when a PDIM is installed. When a PDIM is installed, the service tech needs to go to the GM site where your customer information is kept and simply update your information to indicate you now have a PDIM. With the site updated, now your radio needs to be updated so it knows you now have a PDIM. A simple update of the radio takes care of that. Once the PDIM is physically installed (preferably with the most recent firmware), all that is needed is to update your account and then the radio. There's no black magic involved. The PDIM does all the work when it comes to the USB interface and just sends the information to the radio. There is no "computer" involved in any of this process that could or couldn't handle the addition of a PDIM.

Personally, I enjoy coming across "knuckle draggers" like the guy you're talking about because, I know my shit. So, when I hear them spew their bullshit, I can make them look like complete morons (preferably in front of a room full of customers) and pretty much explain to them how to do their job. Simply not knowing how to do something is one thing. Typically, these guys aren't properly trained on all this type of stuff. I usually cut them some slack and go in with a "share the knowledge" type attitude. But, when they blow me off like I have no idea what I'm talking about or give me attitude and try to bullshit me, that's when I lay the smack down. In your situation, I would have called the service manager over and politely explained your situation and expressing your dismay at the service tech's poor attitude and customer service. When done in a room full of customers this has a positive effect.


Quote:
Originally Posted by Murray86 View Post
Just joining in on the topic here. I have a 1LT that I installed the PDIM in on that hasn't worked since I put it in last month. The IPod just doesn't read through the USB at all. I also installed the steering wheel controls which work perfectly fine. I dropped my car off yesterday to get this PDIM situation figured out. I pick it up today and they tell me that my IPod worked on a newer Camaro but still doesn't work on mine. They say I may need a new module. I bought the original straight through them so I'm covered there. I tried showing the tech that was working on the car that there is a new PDIM out with a new part number that I described from this thread and he pretty much blew me off like I didn't know jack about the topic and told me "Were not affiliated with those forums" and when I tried explaining that it was brought up directly through someone at GM he just went on to say that it might be the fact that my computer might not be able to handle the software since my car didn't originally come with the PDIM. So that's where I'm at as of right now. They said they would call me with any details which I'm sure means that I'll have to ask when I go in for my next service. This is frustrating.
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Old 12-17-2010, 07:20 PM   #129
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Haha thanks. Yea I have no idea. He was just saying that since I added steering wheel controls and added the PDIM that it might be too much to handle . I found it to be BS but since I'm only 24 and they still see that as the "KID" stage of life then I just automatically get shut down with any info I try to share. I can say that I didn't know much but after spending day in and day out on this site then I tend to gain a little more knowledge then I've previously had. I love this site and appreciate the work everyone puts into it with the detailed D.I.Y's and just basic product info. I'll give the dealer there time to scratch there heads with this one since it's just the IPod that I can't use for now, but when all is said and done and it turns out that I may have been right, I'll just have the I told you so to throw at them. Thanks again.
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Old 12-17-2010, 07:30 PM   #130
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Quote:
Originally Posted by Darth Martel View Post
That guy is full of shit. What "computer" is the guy talking about? The radio? Because that's the only thing that has to be "programmed" when a PDIM is installed. It's not even being programmed really. There's no software that gets loaded especially to the radio when a PDIM is installed. When a PDIM is installed, the service tech needs to go to the GM site where your customer information is kept and simply update your information to indicate you now have a PDIM. With the site updated, now your radio needs to be updated so it knows you now have a PDIM. A simple update of the radio takes care of that. Once the PDIM is physically installed (preferably with the most recent firmware), all that is needed is to update your account and then the radio. There's no black magic involved. The PDIM does all the work when it comes to the USB interface and just sends the information to the radio. There is no "computer" involved in any of this process that could or couldn't handle the addition of a PDIM.

Personally, I enjoy coming across "knuckle draggers" like the guy you're talking about because, I know my shit. So, when I hear them spew their bullshit, I can make them look like complete morons (preferably in front of a room full of customers) and pretty much explain to them how to do their job. Simply not knowing how to do something is one thing. Typically, these guys aren't properly trained on all this type of stuff. I usually cut them some slack and go in with a "share the knowledge" type attitude. But, when they blow me off like I have no idea what I'm talking about or give me attitude and try to bullshit me, that's when I lay the smack down. In your situation, I would have called the service manager over and politely explained your situation and expressing your dismay at the service tech's poor attitude and customer service. When done in a room full of customers this has a positive effect.
Don't you love the "Hey, don't believe everything you hear on the internet..." attitude that you will commonly get at the dealer?? hahaha
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Old 12-18-2010, 02:43 AM   #131
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Old 12-20-2010, 09:26 AM   #132
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Intermittent issues with bluetooth and I4

My car is a 2011 2 SS made in the first week of the the new year production changeover. Since I have had the the car I have went through 3 brand new I4 and one 3GS phones. Also 2 brand new Sam sung phones and the same results with all. This morning I tried using my steering wheels controls and got the the standard message "I'm sorry unable to place your bluetooth call". I just happen to notice that although my new I4 showed a full 5 bar signal strength, when pushing the phone button on the dash my signal showed as "zero". A few minutes later the display on the car showed 3 bars and my call went through as normal. Any connection, causes, theories? Is this an AT&T network problem. I have the the most current hardware and software in the car. Anyone else with problems? Getting frustrated!
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Old 12-21-2010, 07:30 PM   #133
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I entered my VIN # on the tis2web site, but it just says E2769: Invalid VIN!

It certainly is not an invalid VIN, I double checked what I typed several times.

I also just spent about an hour reading through various threads on this topic, and I'm a little scatter-brained at this point. Can someone give a quick rundown of what the issues are that people are having (I know there are disconnecting issues, static, bluetooth problems)?

I assume there still is no bulletin for the newest PDIM update?
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Old 12-21-2010, 09:32 PM   #134
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I personally beleive that GM will never put out a TSB on this issue because they know that the fix is both hardware and software, very costly. Our only hope is to find a service manager that will do the repair based on warranty. Those that were suscessful in getting the DA/DX upgrade please share how you did it so the rest of us can get this fix as well.
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Old 12-21-2010, 09:40 PM   #135
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After 3 trips to the dealership this month I finally got my PDIM module upgraded to the latest revision, DA/DX. Even though my car is a 2011 and I got it in Aug it had CC/CE and the popping occurred every min or so. Originally they were going to replace it with the same type from another car but GM TAC had them check the wiring harness for a short first. I tell you it was a little unnerving seeing my dash torn apart to check the wiring. Needless to say no short was found so they sent out a new PDIM out overnight. Can you believe they told the dealership that it was specifically designed to correct the popping/static issue. The dealership commented that GM wasted my time and their time as well by not issuing a bulletin for a known issue! I no longer hear any popping while a song is playing; however, there is a slight pop when changing songs or scrolling through the playlist. That I can live with!!
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Old 12-21-2010, 10:11 PM   #136
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I personally beleive that GM will never put out a TSB on this issue because they know that the fix is both hardware and software, very costly. Our only hope is to find a service manager that will do the repair based on warranty. Those that were suscessful in getting the DA/DX upgrade please share how you did it so the rest of us can get this fix as well.
Ok, keep telling yourself that. Seems like you havent read through the related threads?
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