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Old 10-26-2010, 12:06 PM   #1
Tonkin Chevrolet
 
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Arrow GM Accessory Sale 23% off through December 2010

Ron Tonkin Chevrolet is offering a coupon code discount on our GM Accessory web site through the holiday season.

Get 23% off MSRP
Coupon Code: Camaro5

Web Site: http://gmaccessories.dealertrack.com...c-e2eaa08e35af

Log In to see your Camaro5 price.

Walk in customers are welcome.....
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Last edited by Tonkin Chevrolet; 10-28-2010 at 04:53 PM.
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Old 10-26-2010, 05:06 PM   #2
Entaille

 
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sweet. how big is the camaro cargo organizer, and where does it mount? do you know?
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Old 10-27-2010, 11:36 AM   #3
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Sorry I didn't get back to you yesturday, but here are the deminsions now.

31" W X 17.5" D X 9" H

Availible to ship same day if you you want one

Regards,
Allen English
122 N.E. 122nd Ave.
Portland, OR 97230
aenglish@tonkin.com
800-460-5328 ext. 4162
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Old 10-27-2010, 08:08 PM   #4
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perfect thanks, ordering now. portland has a good dealership
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Old 10-27-2010, 08:10 PM   #5
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coupon 'Camaro5' is not valid or has expired. let me know when that's fixed and I'll finish up the order : P
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Old 10-28-2010, 10:15 AM   #6
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Quote:
Originally Posted by Entaille View Post
coupon 'Camaro5' is not valid or has expired. let me know when that's fixed and I'll finish up the order : P
The link works! I am not sure why you are not able to get it to work, but if you would please give me a call at 1-800-460-5328 ext. 4162 I would be more than happy to walk you through it.
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Old 10-28-2010, 01:29 PM   #7
Entaille

 
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I don't think I need a walkthrough - the coupon code given doesn't seem to work.

attached is a screenshot when trying to apply it.
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Old 10-28-2010, 02:06 PM   #8
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I will call Jeff D’Ambrosio at dealertrack and see what the deal is. I use the link I posted above and it works fine for me for some reason. Either way I am working on this problem. There are several dealertrack sites for every GM dealer, but I do not understand why I can go into the link and it works fine. As you can see I am logged in as test test and it works. I am baffled and disappoint with this web site at the moment, and I apologize for this as well.

Regards,
Allen English

https://gmaccessories.dealertrack.com/GMWS/default.aspx
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Old 10-28-2010, 05:01 PM   #9
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Our dealertrack is fixed now, you should be able to order now from the link below. Thanlk you once again. Allen

http://gmaccessories.dealertrack.com...c-e2eaa08e35af

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Old 10-28-2010, 05:34 PM   #10
Entaille

 
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still doesn't work, and a new problem surfaced. if I click the link, add it to the cart, then go to check out, it does NOT accept my login, which I am entirely positive is correct (even had the password resent to me verify).

if I click the link, then click login from the front page prior to adding the item to my cart, it accepts my login. then when I get to apply the coupon, I get the same error that it's not valid or expired.

frustrating :]
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Old 10-28-2010, 06:58 PM   #11
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I'm with you on the frustration.

Here is what I just did. I went into re-create the coupon camaro5 then tested it on another computer in the store. It did seem to work with my test log-in here. I would feel very relieved it it would finely work for you.

regards,
Allen

I almost forgot to mention that the site is catched and you may need to hit the refresh a couple of times.
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Old 10-28-2010, 07:13 PM   #12
Entaille

 
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cleared my cache on each browser, refreshed tons of times, tried from firefox, chrome, and internet explorer. none of them accept my log in credentials at this point. 100% positive I am entering them correctly as well since I had the password sent to my email.

can't even get far enough to test out your recreated coupon code.
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Old 10-28-2010, 10:00 PM   #13
Allen English
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Wow and I just tried it from home without a hitch. I am using Firefox here and internet explorer at work.

I will get back on the phone with dealertrack in the morning. I may have to stop using them with all of these troubles it's not worth the hassle we are putting people through.

I do appreciate your persistence and help with this. We are a phone call away if all else fails.
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Old 10-29-2010, 01:46 PM   #14
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the little feedback thing was present so I let them know, here's what they had to say

"Firstly, we sincerely apologize for all the hassles you’ve been going through in purchasing this Camaro part and redeeming the coupon. I am the product manager for the accessory solution that your survey feedback was sent to. We’ve looked into your case and it appears like Ron Tonkin Chevrolet originally had an incorrect accessories URL plugged in on their website, which had caused you to create a user profile under the wrong (test) store. The coupon did not apply to that store, and thus, you could not redeem it. Since then, the URL had been corrected and our technical support team had tested your account and confirmed the “Camaro5” coupon code to work. Someone from the dealership should be contacting you shortly on the next steps."

so it sounds like the original URL posted was to a test site that my account was created under, a separate database of sorts.
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Old 10-29-2010, 03:11 PM   #15
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Thumbs up

Thanks again for your input and persistence which has helped us out
tremendously.

I have you confirmation to order part # 19202575 Cargo Organizer and I will be calling you to complete the order and ship it out in a little while.

Thanks again
Allen English

Last edited by Tonkin Chevrolet; 10-29-2010 at 03:45 PM.
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Old 10-31-2010, 04:07 AM   #16
Entaille

 
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good service here, cool guy to chat with, and was able to get my order shipped late in the day (3pm+), and I received it next day via fedex ground, on a Saturday no less.
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Old 11-01-2010, 01:04 AM   #17
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Seemed like as good as time as any to order my gauge pack! Awesome deal!
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Old 11-01-2010, 09:10 AM   #18
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Thumbs up

Quote:
Originally Posted by Entaille View Post
good service here, cool guy to chat with, and was able to get my order shipped late in the day (3pm+), and I received it next day via fedex ground, on a Saturday no less.

Hi Nick,

Nice talking to you the other day also. Thanks for being our first Camaro5 customer.


Quote:
Yesterday 11:04 PM Quote: Ovenmitt Seemed like as good as time as any to order my gauge pack! Awesome deal!
Hi Ovenmitt,

I will contact you after I've had a chance to look at your order. We are glad to be able to offer these super deals through the holiday season.

Thank you,
Allen English
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Old 11-01-2010, 02:56 PM   #19
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Another order shipped....

Thanks
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Old 11-05-2010, 11:45 PM   #20
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My gauges literally showed up the next day after I placed the order. Awesome!
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Old 11-06-2010, 02:43 PM   #21
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Thumbs up

We aim to please.



I'm glad your happy with our service.


regards,
Allen English
aenglish@tonkin.com
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Old 11-08-2010, 08:16 AM   #22
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Quick question, just placed an order for the 4 guage pack, when I hit submit it didnt ask for credit card information...is this normal?
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Old 11-08-2010, 08:42 AM   #23
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no luck here with log in and info/..
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Old 11-08-2010, 09:47 AM   #24
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Quote:
Originally Posted by ZuluKilla8 View Post
Quick question, just placed an order for the 4 guage pack, when I hit submit it didnt ask for credit card information...is this normal?
It will not ask for credit card info on our accessory web site. It is a GM thing and I have been talking with them about it, but I am told they don't plan to go there with the web site. So the people that are ordering on the web site do get a call from me to finalize their order.

I call everyone that puts in an order request and have so far only had one person from Texas not get back to me since last week.

We ship out Fed-X ground and it will usually ship out the same day if I don't have to order it in.

Jimmy, I will check the request and have one of my parts guys contact you today to finalize your order today.

Quote:
Quote from: rydahog
no luck here with log in and info/..
The web site works best with Internet Explorer, but I use Firefox at home and it works with that too. You can also call our toll free number below to make your order, just let the parts guy know that you want the camaro5 discount and it will be taken care of.

Regards,
Allen English
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Old 11-08-2010, 10:20 AM   #25
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Hello Jimmy,

I am going to have Eric my assistant manager give you a call this morning, or you may contact him at ext. 4164. Your Auxiliary Gauge Pack 92247188 will ship out today after we receive payment.

Thanks for your order.
Allen English
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