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Old 10-28-2010, 05:00 AM   #171
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Where would you put your phone????

Quote:
Originally Posted by Smoky10 View Post
and it would be really helpful for those of us that usually have our phone with us and sometimes need to leave our keys in the car, for whatever reason. Like say you are in the military and have to where the PT(physical training) uniform that doesn't have pockets.
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Old 10-28-2010, 06:26 AM   #172
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HA OnStar website crashed! I never made my user name etc. womp womp
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Old 10-28-2010, 06:39 AM   #173
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What about a version for BlackBerry?
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Old 10-28-2010, 08:07 AM   #174
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Originally Posted by Rcfiddy1 View Post
Onstar is useless.
True that! There are much better options that support all of this, plus more, for less.
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Old 10-28-2010, 08:27 AM   #175
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Quote:
Originally Posted by Duper View Post
Not sure why the 2010ers are getting all bent out of shape. They said all along it was for 2011 models only, that shouldn't be a surprise. And honestly, the app is a novelty - what does it do that's so special? Lock/Unlock your car (key does that). Tell you the tire pressure / oil life / mileage / etc - all can be done via a computer or while sitting in the car. I see myself using this all of 5 mins a month (if that much).

A lot of you 2010ers have had your car for a year or so and got all the attention of having it while we hated on you... this app ain't worth getting your panties in a bunch over. Go for a drive, you'll feel better!
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Old 10-28-2010, 08:34 AM   #176
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Quote:
Originally Posted by Rcfiddy1 View Post
Onstar is useless.
+1
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Old 10-28-2010, 08:43 AM   #177
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I'm sure Onstar would love nothing more than to have this app be supported on EVERY generation of their hardware.

During hardware and software development, there are hard decisions being made regarding integration capabilities, available features, etc. When they get close to a launch date, the development team and their internal business sponsors make a go/no-go decision whether to launch with the capabilities they have or wait (because it's still buggy, doesn't have the bare minimum features, etc).

They made the decision that it has the core feature set they felt consumers wanted, it serves enough of the customer base to justify the full operational support costs, and is as bug-free as they can get it.

There's no agenda by Onstar to purposely exclude wide swaths of their customer base (that's laughable to even say), it's just a technical challenge to support everyone and they couldn't pull it off by this first release.

I highly recommend you be REASONABLE, MATURE, and ARTICULATE in your communication to Onstar, otherwise they will just dismiss your complaint and put it in the loony-bin pile. They're targeting this app to a specific demographic - act like you're part of that customer base and they'll listen to you.

I live this every day in my job... it's an almost daily prioritization decision on what goes in and what is left out for the next release. Bugs vs new features vs stabilization vs cost/time.
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Old 10-28-2010, 09:01 AM   #178
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Quote:
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....all this to unlock my car?
Quote:
Originally Posted by snowtrill View Post
And check your gas and oil life while not in the car....
Oh....Thank God
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Old 10-28-2010, 09:25 AM   #179
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what is this, "unable to get registration code" non-sense? ARG!
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Old 10-28-2010, 09:28 AM   #180
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only for 2011,,,2011 guys...n goils...
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Old 10-28-2010, 09:35 AM   #181
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i have a 2011 - maybe its the network...i mean not in a good way - LoL

do want registration code
(to get "unprecedented" access to my car from my phone LOLOL ur phunny onster)
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Old 10-28-2010, 09:37 AM   #182
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AHAHHAHAHA - it says check for an app update ....but it came out yesterday!
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Old 10-28-2010, 10:00 AM   #183
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well everyone with the 2010 camaro can forget about this app. the is the conversation i had with an online advisor.
Please wait while we find an agent to assist you...
You have been connected to Antwan F.
Antwan F: Thank you for contacting OnStar. How may I assist you today?.
todd : i try to link up on my iphone and i get a message my vehicle is not supported
Antwan F: Thank you for contacting OnStar. The OnStar MyLink mobile app will be made available on most 2010 model year GM vehicles in 2011.
todd : i have the app on my iphone i have all the account info in i try to log on and it tells me my car is not supported. i have a 2010 camaro.
Antwan F: I'm very sorry but the mobile app will be made available on 2011 camaros.
todd : well that is stupid i know this is not your fault but people wait for something that would be cool and because the model year is different i can't get it the car is the same but the is different. well another screw by gm and onstar
Antwan F: I understand and I'm very sorry, In order for us to properly assist you with this matter, please contact the OnStar Customer Care Department at 1-888-4ONSTAR (1-888-466-7827), prompt 0, between the hours of 8:00am and 8pm EST.
todd : thank you have a good day
Antwan F: Thank you for contacting OnStar. Is there anything else I may help you with today?
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Old 10-28-2010, 10:25 AM   #184
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Here's the email I sent them:

I would like to voice my dissapointment in the fact that the new OnStar app does not work on 2010 model vehicles. I purchased my Camaro brand new 3.5 months ago, yet it's already outdated. I think it's unfair that those of us who bought 2010 models to make way for the 2011 models are punished. If it wasn't for those of us who bought 2010 models, there wouldn't even be a 2011 model. Part of the reason I bought the 2010 vs. the 2011 was because the 2010 came with a year of OnStar vs. 6 months on the 2011. Now I can't even use all the features available and I don't really care to have OnStar anymore. Do the right thing and make this app work on 2010 model cars. It is still 2010, right? If you don't make it work, then expect no renewal from me, or many other 2010 owners.
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Old 10-28-2010, 10:56 AM   #185
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I have been Tweeting at Onstar's Twitter account (as posted by a previous user). I got the same generic reply about Generation 9 hardware. I asked for a technical reason, pointed them to Camaro 5, and told them that many of us will not be renewing OnStar unless our 2010 models are supported. I plan to make a call later as well.

"@TheReal_OnStar What is the hardware difference? I'm an IT guy, so feel free to get technical."

Can't wait to see if they reply.

Vote with your wallet people. Do not renew OnStar unless we receive support! How dare they tell us that our 2010 models are outdated when it is still 2010.
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Old 10-28-2010, 11:01 AM   #186
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Quote:
Originally Posted by slm123214 View Post
I talked with onstar and they said the feature will be available in 2011 for us 2010 owners. Kinda sucks we have to wait that long, but they do plan on doing it for us. Hopefully not late in 2011, but early on!



It's also under FAQ's on their page as well.

When will the OnStar MyLink mobile app be available for previous model year vehicles?
The OnStar MyLink mobile app will be made available on most 2010 model year GM vehicles in 2011.
I love it when I am right and my detractors are proven to be completely wrong! (As usual...)

Thanks for the update!
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Old 10-28-2010, 11:03 AM   #187
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Yes, HOW DARE THEY!?

And nothing any third party game-tester can say will make this right! So don't try it anymore! How dare they leave us with our pants off! While we pay for their fancily styled pants every month! Ok, but NO! GIVE US AN APP ONSTAR!


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