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Old 12-08-2010, 03:00 PM   #1
Tomato
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Beware of Wheel Studio & Savini

I hate to have to post this, but I am hoping others can avoid a terrible experience as a result. We all know Savini charges a premium for their stuff - it is indeed nice, but, buyer beware once you pay up. I bought a set of SM4s for the Camaro and love the look. Took the car to one track event, and the rear center caps (plastic) shrunk due to the high temps and actually fell out of the wheels as it sat parked. I contacted Eric at Wheel Studio, the retailer I bought them from, and explained the situation. He said he would work with Savini and have them make me a set of aluminum caps. This was back in early August...Since then, I have asked for a set of plastic caps to get me by; I've contacted Savini directly and they told me they would send the aluminum caps directly to me; filed a a complaint with BBB; talked with the "new owners" of Wheel Studio who again said I would get the aluminum caps...4 months since this all started and I have nothing.

$3800 for the set, and I can't even get replacement plastic caps, let alone the aluminum ones. Utterly disgusting and simply no excuse.

Stay away from them.
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Old 12-08-2010, 03:18 PM   #2
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Wow! That's too bad. There are others who have had some bad experiences with Savini on these fourms too. Damn shame, they make such beautiful wheels.
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Old 12-08-2010, 04:16 PM   #3
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It will be intersting to see where this thread goes. Savini wheels????
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Old 12-08-2010, 07:54 PM   #4
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Yeah, it would be nice if Savini or Wheel Studio chimed in here, but I am not holding my breath. I should have searched the internet before making the buy - there's all kinds of complaints out there on other forums and review sites as well. If I don't hear back from them, I will be filing a case with small claims court. They love stuff like this.
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Old 12-09-2010, 05:15 PM   #5
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Unfortunately there have been a couple of member here that have not been completely satisfied with their purchases. Eventually it gets made right. But the problem is that you have to jump through hoops and you really should not have too.

I am not really sure who is to blame though, the vendor or Savini. My case was just more of a PIA and eventually got worked out, but I guess that is what happens when you buy things over the internet and not face to face
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Old 12-09-2010, 08:06 PM   #6
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Quote:
Originally Posted by Dr Jkel View Post
Unfortunately there have been a couple of member here that have not been completely satisfied with their purchases. Eventually it gets made right. But the problem is that you have to jump through hoops and you really should not have too.

I am not really sure who is to blame though, the vendor or Savini. My case was just more of a PIA and eventually got worked out, but I guess that is what happens when you buy things over the internet and not face to face
Agree. However, I did call Savini directly and they acted like they were aware of the issue. Told me they would make the caps and send them directly. Nothing.
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Old 12-09-2010, 08:57 PM   #7
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Agree. However, I did call Savini directly and they acted like they were aware of the issue. Told me they would make the caps and send them directly. Nothing.
Does not make them look good.
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Old 12-09-2010, 09:09 PM   #8
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Am I the only one that thinks it's crazy that $3,800.00 wheels would have plastic center caps? Anyhow if they are making you custom aluminum centers and not charging you ,what's your complaint? If they don't normally have aluminum then I could see them taking awhile to build. Is aluminum an option for these wheels ,or are they one off just for you?
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Old 12-09-2010, 09:13 PM   #9
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I think the problem is that he does not have the caps and it's been quite awhile.
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Old 12-09-2010, 10:52 PM   #10
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Quote:
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Am I the only one that thinks it's crazy that $3,800.00 wheels would have plastic center caps? Anyhow if they are making you custom aluminum centers and not charging you ,what's your complaint? If they don't normally have aluminum then I could see them taking awhile to build. Is aluminum an option for these wheels ,or are they one off just for you?
Dude! Problem is that it's been over 4 months and nothing! Several broken promises along the way. Agree - I was rather let down when I saw the plastic center caps. They don't even fit well from the "factory."
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Old 12-10-2010, 02:08 AM   #11
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Yeah, I saw a bunch of negative info on Savini on the Net when I researched wheels and decided to steer clear and went with another manufacturer. Hope you can get this worked out..really sad for the kind of money they charge for their wheels. :(
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Old 12-10-2010, 04:05 PM   #12
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So...I called Savini this morning to again ask about the aluminum center caps. They now tell me that they don't / haven't ever made them. And, of course, they do not have record of my previous call when they told me they would do just that.

Please note that, all along, I had said "Send me another set of plastic ones to get by!" Well, I finally received those today. Hey hey! 4-months later!

I'll give them credit for that, but I am still extremely disappointed with this entire ordeal. I wish the new owner of Wheel Studio would chime in, as I have to believe he bought himself a mess with that place. Hate to see him suffer for what the previous owner did. However, he has chosen not to respond to my recent e-mail, or even provide any updates. Our "deadline" for new caps was 12/3.
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Old 12-10-2010, 04:16 PM   #13
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Sad sad sad
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Old 12-10-2010, 04:30 PM   #14
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Have them machined yourself using the plastic ones as a guide.
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Old 12-13-2010, 04:29 PM   #15
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Correction... This would be the second set of billet caps we would be making for you. The first set had already been shipped out by Wheel Studio... dont know what happened after that.

We did send you new mono caps in the mean time until we can get another set cut for you. In the conversation we had last week, I stated that its not something we regularly do, not that we never did them.

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So...I called Savini this morning to again ask about the aluminum center caps. They now tell me that they don't / haven't ever made them.
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Old 12-13-2010, 07:12 PM   #16
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Thanks for chiming in. I spoke to a gentleman named Nick, and he did indeed say that this was not possible and had not been done for me prior...I hope you do send them!!! I will add to this post and start another "vindication" thread for you.
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Old 12-16-2010, 02:50 PM   #17
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I've also had some issues with Savini. I reported my problems here:

http://www.camaro5.com/forums/showthread.php?t=120297
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Old 12-16-2010, 03:06 PM   #18
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Correction... This would be the second set of billet caps we would be making for you. The first set had already been shipped out by Wheel Studio... dont know what happened after that.
Lost in the mail...my dog ate my homework...etc.
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Old 01-17-2011, 05:41 PM   #19
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I almost bought a pair of Savini wheels today... Sure glad I didn't!
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Old 01-17-2011, 05:52 PM   #20
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we have good vendors on this forum.hope savini takes care of the problem.we used to refer to this as stepping over a dollar to pick up a dime.looks like it cost them a wheel sale just off this thread.
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Old 01-17-2011, 07:10 PM   #21
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I almost bought a pair of Savini wheels today... Sure glad I didn't!
i feel that i love you for that
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Old 02-01-2011, 11:39 PM   #22
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I'm sure the vendor you got these from has not contacted Savini why don't you try calling them yourself I'm sure they will send you caps those caps can't cost Savini more then $50 I'm sure they won't want a bad rap for $50
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Old 02-02-2011, 10:53 PM   #23
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I'm sure the vendor you got these from has not contacted Savini why don't you try calling them yourself I'm sure they will send you caps those caps can't cost Savini more then $50 I'm sure they won't want a bad rap for $50

I've talked to Savini directly several times. Still promising me the aluminum caps, but nothing yet...
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Old 02-18-2011, 11:23 PM   #24
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I've talked to Savini directly several times. Still promising me the aluminum caps, but nothing yet...
YIKES !! THEN I FEEL YOUR PAIN
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Old 02-19-2011, 03:16 AM   #25
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I was expecting to read about some catastrophic defect with the wheels themselves... Glad it was just the caps dude
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