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Old 12-16-2010, 07:43 PM   #57
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I just got a phone call from Tu at Savini. He apologized for the misunderstanding and has issued me a complete refund for the entire $685 that I had paid to them. He wants to make sure I am absolutely happy with my Savini wheels.

I told him I just thought I was overcharged by $200, but he insisted on giving me a full refund due to the hassles I have had with this.

I must say, I am going to be a lot happier to put those wheels back on my car now.

Thank you, Tu. You're a good man.
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Old 12-16-2010, 07:44 PM   #58
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NOW THIS IS MUCH MUCH MUCH MUCH BETTER

Amazing what happens when the truth is told. Happy for you Emma.
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Old 12-16-2010, 07:48 PM   #59
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Camaro5.com FTW!!!!!!!!!!!!!!!!!!! Glad to hear this.
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Old 12-16-2010, 07:51 PM   #60
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I just got a phone call from Tu at Savini. He apologized for the misunderstanding and has issued me a complete refund for the entire $685 that I had paid to them. He wants to make sure I am absolutely happy with my Savini wheels.

I told him I just thought I was overcharged by $200, but he insisted on giving me a full refund due to the hassles I have had with this.

I must say, I am going to be a lot happier to put those wheels back on my car now.

Thank you, Tu. You're a good man.
Wow it only took 57 post to right this wrong. PQ had to start two or three entire threads to get his fixed. It's a shame that is what things are coming to these days. Oh well, glad you got it taken care of.
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Old 12-16-2010, 07:53 PM   #61
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Tu was truly concerned that I be happy with my experience with Savini.
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Old 12-16-2010, 07:53 PM   #62
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He still doesn't get it...
Someone got it...
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Old 12-16-2010, 07:56 PM   #63
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Well maybe Tu will get on here introduce himself and give Camaro 5 a POC for issues that he can resolve easily without all this hassle. I am just glad they did the right thing.
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Old 12-16-2010, 07:57 PM   #64
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Thats because you were doing the Dukes of Hazzard Jumps.

Shhh don't tell them about this one...

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Old 12-16-2010, 07:58 PM   #65
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Well maybe Tu will get on here introduce himself and give Camaro 5 a POC for issues that he can resolve easily without all this hassle. I am just glad they did the right thing.
It would have been nice though if this thread was not needed.
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Old 12-16-2010, 07:59 PM   #66
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Shhh don't tell them about this one...

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Old 12-16-2010, 07:59 PM   #67
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Shhh don't tell them about this one...

Now ther you go messing up a perfectly good lie.
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Old 12-16-2010, 08:01 PM   #68
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Quote:
Originally Posted by Darth_Emma View Post
I just got a phone call from Tu at Savini. He apologized for the misunderstanding and has issued me a complete refund for the entire $685 that I had paid to them. He wants to make sure I am absolutely happy with my Savini wheels.

I told him I just thought I was overcharged by $200, but he insisted on giving me a full refund due to the hassles I have had with this.

I must say, I am going to be a lot happier to put those wheels back on my car now.

Thank you, Tu. You're a good man.
glad to hear they stepped up and take care of their customer, a lot of crap, but glad it worked out.
memo to all, if you do purchase on the internet or forums, keep all emails, be specific on what you expect. keep all pm's. lesson learned for me.

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Old 12-16-2010, 08:04 PM   #69
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Tu was truly concerned that I be happy with my experience with Savini.
He likes you more than me. I believe they had to go over his head with me. He still claimed I was messign the wheels up.


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Well maybe Tu will get on here introduce himself and give Camaro 5 a POC for issues that he can resolve easily without all this hassle. I am just glad they did the right thing.
I feel bad for Nick.

Savini is represented on here and gives their rep NO authority to make the decisions that need to be made.
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Old 12-16-2010, 08:14 PM   #70
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I'm SOOOOOOOO glad I went with




Strike 2 for Savini!!!
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